Uwl Workitem approval on emails

Dear All,
We are trying to Capture Travel request approval by managers on their emails. I meant approval request should also flow throuhg emails and on approval in email will be captured back in system and it will change the status of travel request to approved and furtyher processing will follow.
Can you plase suggest how should we go about it.
Regards,
Sudhir

You can achieve this using forms in Lotus Notes, but it takes more than a bit of programming.
Send the e-mail to SAP to a mail-in inbox in Notes and create a new message to the real recipient using a special form. Then you can respond to button clicks like in any other Notes form.
However, this requires a connection to SAP from Notes if you want to make remote function calls to update the information, so you will need the user password I think, making this solution rather unusable if you are using single sign-on to SAP.
Alternatively (but I have never done any work in the area) it should be possible to return an e-mail with the user's decision and process this incoming e-mail in the SAP system.

Similar Messages

Executing a workitem from UWL for approval process in ESS/MSS

Hi All,
I am working on ESS/MSS workflows...Everything is configured and also workflow is developed...When i try to execute a workitem from UWL to approve a PCR, i am getting a message in the status bar as "work item exucuted(new processing status:"in process"). But it's not launching the SAP transaction for approval.
Can anyone tell what is the probelm....
Thanks,
Sunil

Hi Sunil,
how r u, i have also same dout i know the configuration steps of UWL but i don't know how to Configuration of Universal worklist and Timesheet application in ESS/MSS to display at manager side....i am new to this ESS and MSS Configuration side.....i request to u could u please tell me the step by step procedure or else if u have any configuration steps which u have already done please send me a mail to my id : [email protected]
really i appreciate your help....i will be waiting for your mail.....
Thanks and Regards,
Abhiram.

UWL Mass Approval XML changes or Custom App

Dear Gurus,
Please help us in understanding the solution to mass approval issue. Shall we go for XML changes or go for a new custom development in wda/wdj
I have tried modifying XML method for leave approval but the issue is :
1. Tasks drop off from manager UWL with success message but the workflow goes to cancelled step and does not update the status of the employee request from sent to approved. can this be handled by workflow guys.
2. On doing XML changes in both views(normal and subview for mass approval), I lost hyperlinks on my workitems , so I could not launch any application even in the main view where approver shall approve items one by one.
I need help to understand if the above 2 issues can be addressed.
Further we have more than 10-12 types of approvals in our UWL down the line. So is it a good idea to configure XMl or just go and create 1 Master custom applicaiton to address all approvals and give mass approval facility in that alone.
Kindly help
Regards,
Ankur

Dear Piyush,
we have been successful in writing our custom FM and we are calling the standard FM's in our abap box. leaves get approved on executing the custom FM from R3. however from portal UWL, still we are getting the same error message. I think our portal is not able to call the ABAP FM.
Error Message:

Work item 000002882700 is not a user decision

 
Our UWL code now is like:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd'
>
<UWLConfiguration version="1.0">
<ItemTypes>
<ItemType name="uwl.task.approval.webflow.TS12300097" connector="WebFlowConnector"
defaultView="uwl.webflow.SAP_ECC_view" defaultAction="viewDetail" executionMode="default">
 <ItemTypeCriteria systemId="SAP_ECC" externalType="TS12300097" connector="WebFlowConnector"/>
<Actions>
<Action name="Approve" groupAction="yes" handler="FunctionModuleActionHandler">
 <Properties>
 <Property name="FunctionModule" value="ZHRTM_LEAVE_APPR"/>
 <Property name="IM_REQUEST_ID" value="${item.RequestId}"/>
 <Property name="IM_COMMAND" value="EXECUTE_APPROVE"/>
 <Property name="IM_PERNR" value="${item.pernr}"/>
 <Property name="WI_ID" value="${item.wi_id}"/>
 <Property name="IM_REMARK_ID" value="${item.AppRemDocId}"/>
 <Property name="UWL_RETURN_CODE" value="RET_CODE"/>
 <Property name="UWL_RETURN_TABLE" value="EX_MESSAGES"/>
 <Property name="UWL_RETURN_TABLE_PARAMETER" value="MESSAGE"/>
 </Properties>
 <Descriptions default="Approve"/>
 </Action>
 <Action name="Reject" groupAction="yes" handler="FunctionModuleActionHandler">
 <Properties>
 <Property name="FunctionModule" value="ZHRTM_LEAVE_APPR"/>
 <Property name="IM_REQUEST_ID" value="${item.RequestId}"/>
 <Property name="IM_COMMAND" value="EXECUTE_REJECT"/>
 <Property name="IM_PERNR" value="${item.pernr}"/>
 <Property name="WI_ID" value="${item.wi_id}"/>
 <Property name="IM_REMARK_ID" value="${item.AppRemDocId}"/>
 <Property name="UWL_RETURN_CODE" value="RET_CODE"/>
 <Property name="UWL_RETURN_TABLE" value="EX_MESSAGES"/>
 <Property name="UWL_RETURN_TABLE_PARAMETER" value="MESSAGE"/>
 </Properties>
 <Descriptions default="Reject"/>
 </Action>
</Actions>
</ItemType>
</ItemTypes>
<Views>
<View name="uwl.webflow.SAP_ECC_view,w" selectionMode="SINGLESELECT" width="98%"
supportedItemTypes="" columnOrder="subject, isEscalated, creatorId, createdDate,
priority, attachmentCount, dueDate, status, accept, reject" sortby="priority:desc,
dueDate:asc, createdDate:desc" tableDesign="STANDARD" visibleRowCount="17"
headerVisible="no" queryRange="undefined" tableNavigationFooterVisible="yes"
tableNavigationType="CUSTOMNAV" actionRef="" refresh="300" dueDateSevere="86400000"
dueDateWarning="259200000" emphasizedItems="new" displayOnlyDefinedAttributes="yes"
dynamicCreationAllowed="yes" actionPosition="top" referenceBundle="tasks">
 <Descriptions default="Custom Mass Approval View">
<ShortDescriptions>
<Description Language="en" Description="Mass Approval View"/>
</ShortDescriptions>
</Descriptions>
<DisplayAttributes>
<DisplayAttribute name="subject" type ="link" actionRef="launchWebDynPro" width=""
sortable="yes" format="medium" hAlign="LEFT">
 <Descriptions default="Subject">
 <ShortDescriptions>
 <Description Language="en" Description="Subject"/>
 </ShortDescriptions>
 </Descriptions>
 </DisplayAttribute>
<DisplayAttribute name="reject" type="radiobutton" width="" sortable="no" format="default" actionRef="reject" referenceBundle="reject" hAlign="CENTER" vAlign="TOP" maxTextWidth="0" headerVisible="yes">
<Descriptions default="">
<ShortDescriptions>
<Description Language="en" Description="Reject"/>
</ShortDescriptions>
</Descriptions>
</DisplayAttribute>
<DisplayAttribute name="accept" type="radiobutton" width="" sortable="no" format="default" actionRef="accept" referenceBundle="approve" hAlign="CENTER" vAlign="TOP" maxTextWidth="0" headerVisible="yes">
<Descriptions default="">
<ShortDescriptions>
<Description Language="en" Description="Accept"/>
</ShortDescriptions>
</Descriptions>
</DisplayAttribute>
</DisplayAttributes>
<Actions>
 <Action reference="submitUserDecisions"/>
<Action reference="Refresh"/>
<Action reference="defaultGlobalWizard"/>
<Action reference="addToNavigation"/>
<Action reference="removeFromNavigation"/>
</Actions>
 </View>
</Views>
</UWLConfiguration>

UWL Claims Approval Error

Hi All,
I have configured the Claims service in ESS and i am getting the work item in UWL in approver's tasklist. But when i click on the task item, it redirects to SAPR3 EASY ACCESS MENU and gives the error that WORKITEM CAN ONLY BE EXECUTED USING THE PORTAL AND UWL.
I have maintained the SWFVISU transaction for taskid TS18900010 and given the APPLICATION NAME and PATH. But still no use.
Can anyone plz advise on this
Thanks and Regards
Reshma

Hi Venkat Reddy,
1. Please check if workflow environments settings in SWU3 are in place.
2. Next check if UWL is configured correctly.
3. Check all the setting are in place in PTARQ.
Regards,
Sahir.

Open UWL workitem from outlook mail

Hello friends,
I have a requirement to execute/open workitem of UWL, which should open from outlook...
I have searched for the same in sdn forum and SAP-WUG, but was unsuccessful to find the exact solution...
I have used 3 technique to achive the requirement, but they are not working and also don't know it is a right approach or not..
1) Maintained the UWL url in SWNCONFIG-> General setting -> INBOX_LINK_URL
2) Configured setting as suggested for Extended notification and UWL in link
http://help.sap.com/saphelp_nw70/helpdata/de/ad/d64842d59fb430e10000000a155106/content.htm
3) Maintained link in SWNCONFIG-> General setting -> WD_HOST and WG_HOST
For getting the UWL workitem link in Outlook wich program needs to be executed --> 1) RSWUWFML2 OR 2) SWN_SELSEN ?
I am not sure the requirement is possible or not...
If it is possible then please suggest the right approach and the techniques I have tried are correct or not?
Thanks and Regards,
Mihir

Dear Karri,
I am very new to workflow. So I don't know why and where webdynpro application is used in my senario... And I will be very obliged to bare with me if I don't understand any terminology of workflow.
I would like to share my complete senario with you.
I have a existing workflow on "COURSE BOOKING" which is already working on production perfectly. And the manager is approving it on UWL for it.
Now the requirement was given like this... I was told that manager has to search the workitem in UWL and had do refresh many time. So they asked me to provide a link or attachment of UWL's workitem directly in notification mail, so that he only needs to click on that link or attachment and required workitem in UWL will open and he/she could make decision.
The requirement is very similary to the notification mail generted by program RSWUWFML2, which has 3 attachements and among them 1 is of Execute Workitem, which open up SAP R/3 inbox's workitem directly. Means he doesn't need to search in SBWP...
So here in my case instead of SAP R/3 inbox workitem, he should open Portal UWL's workitem directly.
Now I come to your question about "webdynpro application launches workitem". I don't know where the webdynpro application comes into the picture...
Please guide...
Thanks & Regards,
Mihir

Reg : UWL Workitem URL

Hi All,
I have an issue - when I execute the workitem from UWL ( which is leave request approval workitem ) it generates the following url.
http://<FQDN of Host Name >:50000/irj/servlet/prt/portal/prteventname/Navigate/prtroot/pcd!3aportal_content!2fevery_user!2fgeneral!2fdefaultDesktop!2fframeworkPages!2fframeworkpage!2fcom.sap.portal.innerpage!2fcom.sap.portal.contentarea?NavigationTarget=ROLES%3A%2F%2Fportal_content%2Fevery_user%2Fgeneral%2Fuwl%2Fcom.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch&System=SAP_ECC_HumanResources&WebDynproDeployableObject=sap.com%2Fess%7Elea&WebDynproApplication=LeaveRequestApprover&DynamicParameter=wi_id%3F000000900710&CurrentWindowId=WID8123090089916&NavMode=1
This url takes me to the portal logon page and asks for login id & password and infact never logs me in.
But when the SAP_ECC_HumanResources is replaced by SAP_LocalSystem it works fine...
So my question is where does the UWL fetch the system - SAP_ECC_HumanResources .....
Note : In SWFVISU i have already changed it to SAP_LocalSystem but still the URL picks up SAP_ECC_HumanResources....
Best Regards,
Roby...

Hi All,
Please help me in this regards - the UWL workitem is giving System = SAP_ECC_HumanResources in the below URL where as it should have System = SAP_LocalSystem .
http://<FQDN of the Host>:50300/irj/servlet/prt/portal/prteventname/Navigate/prtroot/3aportal_content!2fevery_user!2fgeneral!2fdefaultDesktop!Jcom.dgpoghunet.ssdpnego.2fframeworkpage!2fcom.sap.portal.innerpage!2fcom.sap.portal.contentarea?NavigationTarget=ROLES%3A%2F%2Fportal_content%2Fevery_user%2Fgeneral%2Fuwl%2Fcom.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch&System= SAP_ECC_HumanResources &WebDynproDeployableObject=sap.com%2Fess%7Elea&WebDynproApplication=LeaveRequestApprover&DynamicParameter=wi_id%3Z000000000039&CurrentWindowId=WID1884090613866&NavMode=1
So my question is - Where is that do I have to mention this so that it picks SAP_LocalSystem in the workitem URL? ...
Thanks in Advance,
Roby ...

How can i get option to approve or reject an emial in outlook in mac such that once i click on approve, the email is sent and if i click on reject it goes to sender (within our workgroup), i used to have it in windows

how can i get option to approve or reject an emial in outlook in mac such that once i click on approve, the email is sent and if i click on reject it goes to sender (within our workgroup), i used to have it in windows

Better ask on the Microsoft forums where the Office experts hang out as it's Microsofts product you're have questions about
http://answers.microsoft.com/en-us/mac

PO approval notification email issue

Hi,
When user try to approve PO, it sends email notification to manager who has correct approval athority. Manager can see the approval notification email but notification doesn't have PO Line details section (section which has PO Line information). How to fix it?
Thanks
Vijay

Hi,
To confirm that the patches are resp, can you check the file modified dates POXVCOMS.pls and POXVCOMB.pls? (To know the path on the box run diagnostic apps check for PO module and look for these file names).
If they match with the patch application dates, then you might have to open a SR and get the fix from Oracle
Karthik.

Oracle ERP approval by email

Hi,
We require to enable notification approval by email and need to restrict other notification(Invoice, journal etc) approvals except leave approval.
Could you please advise on this requirement.
Thanks,
Srinivas

albertpi wrote:
We have an issue is When manager forwarding a Req to one user and this user was able to approve it. Also this user not being a Approver in the hierarchy. Is there any configuration can prevent this ?
Thanks,
AlbertSee whether going to document types and un check the can change forward to..will prevent sending the req way forward..also you may also consider securtiy level to be hierarchy..so that person within this hierarchy can only view it
HTH
Mahendra

Removing Task from UWL after approval

HI Gurus
I Need to Delete a task in the UWL after approval
Scenario:
I have developed the mss/pcr adobe forms inthe place of standard adobe forms i have configured the customized adobe forms which i have developed in Webdynpro for Java
So in mss/pcr application we have two levels of approval
First
Intiator will enter the data and he will submit the form then it will goto the manager UWL
Second
Manager will click on the task(these task ids i have configured in SWFVISU) .And next one more form will be opened with the updated data and manager will approve it and he will click on the approve button then that form should not be in the UWL
But I dont know what are the settings i need to do for that .
Please help me in this .

jvhncvbnc

UWL- Mass approval fromPortal.

Dear Experts,
We have a requirement like mass approval from MSS UWL- tasks from Poral.
I have checked below threads,
uwl mass Approval- Select all option
and
UWL Mass Approval XML changes or Custom App
Please provide any other inputs to achieve mass approval from portal.
Thanks in advance.
Regards,
Mahee.

Hello Piyush, I'm solving the same problem. Can you help me ?
I have found, that I can add new button into mass approval's view:
 <Action name="accept" groupAction="yes" handler="UserDecisionHandler">
 <Properties>
 <Property name="decisionKey" value="1"/>
 </Properties>
 <Descriptions default="Accept all"/>
 </Action>
That approves all displayed items. But that's not exactly what I'd like to do.
I just want to select all checkboxes/radio buttons in mass approval view.
Could you be so kind and give me your solution ?
Thank you very much,
Roman

Uwl mass Approval

Hi all,
i need to implement uwl mass approval.
i have generated the new xml file for this and now mass approval is working fine.
my problem is that i need to give select all button ie right now if there are 5 tasks
present in uwl then i need to click 5 times to select the task then finally i am submitting the decision.
so please guide for select all option .
Regards,
Piyush

Hello Piyush, I'm solving the same problem. Can you help me ?
I have found, that I can add new button into mass approval's view:
 <Action name="accept" groupAction="yes" handler="UserDecisionHandler">
 <Properties>
 <Property name="decisionKey" value="1"/>
 </Properties>
 <Descriptions default="Accept all"/>
 </Action>
That approves all displayed items. But that's not exactly what I'd like to do.
I just want to select all checkboxes/radio buttons in mass approval view.
Could you be so kind and give me your solution ?
Thank you very much,
Roman

UWL workitems become non clickabl/executable

Hi,
We have a huge problem with UWL workitems that become non-clickable/executable overnight.
This problem only applies to the Workitems that use the Webflow principles (BIT603, so using xHandlerLauncher in UWL config file)
In the portal logging, we sometimes see the following errors/warnings when this problem occurs:
warning 2009-05-20 12:48:28:840 com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
/uwl/ui com.sap.netweaver.bc.uwl.ui.creators.TableColumnCreator sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
warning 2009-05-20 12:48:28:840 No logical system id available for backend system <EUP-300>
/uwl/service/connector/webflow com.sap.netweaver.bc.uwl.core.connect.webflow.XHandlerLauncher.getUrl() sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
No logical system id available for backend system <EUP-300>
So it seems that the link is not shown due to the fact that a logical system could not be found for the given UWL system.
Moreover, sometimes we have people logging on to the portal where the task is executable and for others not. This might be caused by 2 virtual systems we have in our landscape where the connectivity/logical system is correctly defined or buffered for 1 virtual server but on the other it is not!
Can someone please help us with this
Many thanks
Pascal Decock

Hi Pascal Decock,
try this,
goto tcode>SBWP>settings>workflowsettings>Refresh organizational environment. hope it works.
Regards
Bhaskar

UWL workitems become non clickable/executable

Hi,
We have a huge problem with UWL workitems that become non-clickable/executable overnight.
This problem only applies to the Workitems that use the Webflow principles (BIT603, so using xHandlerLauncher in UWL config file)
In the portal logging, we sometimes see the following errors/warnings when this problem occurs:
warning 2009-05-20 12:48:28:840 com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
/uwl/ui com.sap.netweaver.bc.uwl.ui.creators.TableColumnCreator sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
warning 2009-05-20 12:48:28:840 No logical system id available for backend system <EUP-300>
/uwl/service/connector/webflow com.sap.netweaver.bc.uwl.core.connect.webflow.XHandlerLauncher.getUrl() sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
No logical system id available for backend system <EUP-300>
So it seems that the link is not shown due to the fact that a logical system could not be found for the given UWL system.
Moreover, sometimes we have people logging on to the portal where the task is executable and for others not. This might be caused by 2 virtual systems we have in our landscape where the connectivity/logical system is correctly defined or buffered for 1 virtual server but on the other it is not!
Can someone please help us with this
Many thanks
Pascal Decock

Hi,
Were you able to find the cause for this?
Regards,
MK

Approval By Email

Hello Experts,
We are on SRM4.0 classic scenario, SP 11. We are using offline approval method to approve the shopping carts. ( Approval by email). We have also implemented N step approval workflow using BADI.
Once the shopping cart is created and saved then system will send the mails for all the work items using RSWUWFMLEC. But when we approve it thro outlook not all the email reaches SAP system user inbox. In our case it is WF-BATCH user which should receive the emails. This is not a consistent behavior. Sometimes we may receive the emails for all the approved items via outlook in WF BATCH users inbox or some time only one or two.
Pls. advice if we are missing anything in customizing or what are the check points for this.
Appreciate your feedback on this issue.
Thanks & Regards

Hi,
Please check the background job scehduled for the report "RBBP_OFFLINE_EVAL".This job will be responsible for processing the approval mails sent to WF-BATCH user's inbox.
If the emails are not coming to WF-BATCH user's inbox at all,please check the inbound mail settings in transaction SCOT.
Also if the password of the user WF-BATCH user is chnaged frequently ,there could be a password synchronisaion problem as this WF-BATCH user details are used for the inbound mail settings in various transactions..e.g. in SICF,under the SAPCONNECT node,you need to neter the WF-BATCH user login details.Please refer the note "Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP" for more details.
BR,
Disha.

Uwl Workitem approval on emails

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