Valid username n password???

Hi,
we are using Hyperion 11.1.1.3 version on windows 2003 server.when iam trying to login with default username n password for workspace its showing error
"You must supply a valid User Name and Password to log onto the system."
but with the same username n password i can access shared services,planning and all other services.. why it happens to only WORKSPACE? how to resolve this issue???
All the hyperion services are running..
Thanks in Advance

Try using other user , also try running the validation utility to make sure that workspace is correctly configured and no error occurred.if you still facing the same problem maybe you need to reconfigure your workspace.

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