Variants of web templates in the portal

Hello,
We launch our BI web templates via iViews in the portal. Some users
have saved their personal variants in the portal, but after the version
of the web template has changed, they do not access their variants any
more.
Are the variants in the portal linked to the version of the web
template ? How is it possible to retrieve the variants ?
Thank you in advance

Danny,
Logon to the BI system and go to transaction SE37 and execute RSBB_URL_PREFIX_GET to get the portnumber, try applying this and test your iview again.
If this does not resolve the issue I suggest you to refer to SAP Note 937697 - Usage of SAP NetWeaver BI Diagnostics & Support Desk Tool, it is a pretty simple tool and helps in resolving most issues with regards to BI Portal integration.
Cheers!
Sandeep Tudumu

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