VC Export to Excel Functionality not working

Hi All,
I have an issue an implementing the "Exporting the Table data to Excel."
My VC version is 7.0
Portal version NW 2004s.
I have followed the instructions in the How To doc:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/47fe4fef-0d01-0010-6f87-ed8ecb479123 have implemented Export To Excell functionality in VC.
yet we're getting the error:
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
iView not found: pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/iViewsüom.sap.ip.bi.bex.
Exception id: 05:39_17/04/07_0001_4060051
See the details for the exception ID in the log file
Any assistance/advice appreciated.
cheers,
Imran

Very strange, as I know there is no ü allowed. There should be used only ASCII.
And if there is a ü, this should translated, e.g. with base64 encoding or sth. like that.
Best Regards,
Marcel

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