Verizon google play carrier billing disappeared from phone, also

Seen someone else had this issue, I have used verizon payment for a year easy, now its not even an option anymore, only debit, credit, redeem.  Called verizon and Google, they just blame each other.  I do know everything with my verizon account is up to date and fine, should be showing option as payment, but it is not. Any help greatly appreciated :)

>> Duplicate post removed to comply with Verizon Wireless Terms of Service.  See Verizon google play carrier billing disappeared from phone <<
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  • Verizon google play carrier billing disappeared from phone

    In early December I was able to purchase apps using my verizon account.  Sometime around the holidays this option disappeared and now only asks me to use my debit card.  I have emailed google play about this and they said it is an issue on verizons part.  Does anyone know how to get carrier billing working again for the google play app store? 
    Thanks!  And I can post more information if needed

    PROBLEM SOLVED!
    I had the same problem with my daughter's Android Razor Maxx running Android OS version 4.1.2.
    Originally, we had set a spending limit of $0.00 on her account, and forgot about it. So when we tried to buy an app from the Google Play Store, the purchase was declined. This caused the "bill to carrier" feature to be automatically disabled by the Play Store app (a feature not visible to the user). Here were the steps to fix it (most of which came from a long call with Verizon tech support rep "Shannon" who was excellent).
    Don't be intimidated. It's easier than it looks. The whole process took less than 5 minutes.
    1) From the Verizon Wireless website (or phone support) make sure there is either (a) no spending limit [under usage controls for that line] or (b) that the remaining spending limit exceeds the desired purchase amount.
    2) Power off the phone. Remove and reinsert the SIM card. Power the phone back on.
    3) Google's tech support added this step which Verizon did not mention: Turn off wi-fi so you are connected only by Verizon's 3G or 4G service. You can re-enable wi-fi after all steps are finished. Google says this is necessary to trigger the carrier billing option. See this link: https://support.google.com/googleplay/answer/167794?hl=en#
    4) From the home screen of the Android phone, press the menu button and select "Manage apps"
    5) At the top of the screen, scroll across to select the list of "All" apps.
    6) Look down the list for TWO apps - both apps must be stopped and have their data / cache cleared for the fix to work. The apps are "Google Play Store" and "Google Play Services"
    7) Select "Google Play Store". Then choose as many of these options as are available in this order: Stop / Force Stop / Clear Cache / Clear Data / Uninstall Updates. Select "OK" if prompted do you want to return this app to its factory defaults. Select OK if you get the message "uninstall finished." (You should now be back at the list of all apps. If not, select the back button or "manage apps" from the main menu to get back to the list of all apps.)
    8) From the list of all apps AGAIN select "Google Play Store." Now select "Disable". Press OK to the warning about disabling a built-in app. (Note: if you had a custom short cut to the Play Store app it will be deleted. However, Play Store will be available from the menu of all apps. You will need to re-create the short cut when all steps are done.)
    9) You should now be back at the list of all apps. If not, hit the back button to return to the list of apps or select "Manage Apps" from the main menu.
    10)  Select "Google Play Services". Then select as many of these options as are available: Stop / Force Stop / Clear Cache / Clear Data / Uninstall Updates.
    11) Hit the back button if needed to return to the list of apps.
    12) Scroll down the list of all apps to the very bottom. You should see "Google Play Store" at the bottom, with the word "Disabled" in small type to the right. Select "Google Play Store" and then select "Enable." 
    13) Go to the home screen of the device, and hit the apps menu choice to get to the list of all installed apps. Scroll until you find "Google Play Store." Select it.
    14) Select "Accept" when prompted to accept Google's terms of service.
    15) Press the menu button within Play Store and select accounts. Confirm that your primary Gmail account is selected, and press OK.
    16) Press the menu button from within Play Store and select "Settings." Make whatever choices you want concerning auto updates, updates only over wi-fi, a PIN number, etc. I disabled auto updates (as recommended by the Verizon rep and to avoid any updates from slowing down the next step.)
    17) In the Play Store, select the app you want to buy. After accepting the terms of access, you should see a screen with a name of the app, and the price. Below the name of the app you should see "Bill my Verizon Wireless account". If you do, congratulations, you've fixed the problem!
    18) Remember to re-enable wi-fi, and to re-create any shortcut to the Play Store app.
    Good luck!

  • Google Play and Bill my Telstra account

    If you're a Telstra mobile customer with an Android device, you can now bill your Google Play purchases (such as apps, games, movies, books and even music) to your Telstra account. Or if you're on Telstra Pre-Paid you can pay for your Google Play purchases from your main account balance, providing you have sufficient funds available.
    Charge an app to your Telstra bill or pay with your pre-paid recharge credit
    You will firstly need to have a registered Google Play account. Then follow the below steps to successfully bill an app, movie, game, book or music to your Telstra account:
    Step 1
    Choose your app, book, movie, music or game
    Step 2
    Click Accept and Buy
    Step 3
    Select Bill my Telstra account
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    Confirm your billing details
    Step 5
    Click Accept and Buy Once your payment has been authorised you can then open the app, game, movie, music or book
    Note:To purchase via your Pre- Paid account you will need sufficient funds available from your main account balance to cover your purchase. You are not able to use your Bonus Cap Credit to purchase apps, books, movies, games or music.
    Things you should know about 'bill my Telstra account
    You can set your spend limit to $0 which will grey out the 'Bill my Telstra' account option. You will still be able to pay for items via credit card. You will need to call us on 13 22 00 to set up or change the spend limits.
    Your 'Bill my Telstra account' is greyed out because the content that you are about to purchase has exceeded the limit for carrier billing which is set to $100. Please use a credit card to complete your purchase. Alternatively you can increase the per month limit by calling us on 125 111. This can be increased to $500 per month but has to be done in $100 increments. Pre-paid customers have a $500 per month content spend limit.
    Your 'Bill my Telstra account' is greyed out when the content that you are about to purchase has exceeded the content spend limit for a one off' app, book, game, music or movie purchase using Bill my Telstra account as a payment option. This limit is set to $100 and can't be increased. If you want to purchase items over this amount you need to use a credit card.
    You can set your 'Bill my Telstra account' for Google Play or other BigPond content services spend limit to $0. This will restrict the service from purchasing any app, movie, book, game, music or BigPond content service like AFL Live.
    Google Play can identify you as a Telstra customer from your SIM card, so even if you bring your own device (BYO) to Telstra you'll still be able to access Bill my Telstra account.
    Bill my Telstra account won't work outside of Australia. You can however use your credit card to purchase apps. Make sure you set up International Roaming before you leave Australia and or take up an International Roaming Data Pack. Pre-Paid customers international roaming is automatically activated.
    Bill my Telstra account for Google Play content includes in-app purchases.
    Free downloads or credit card transactions will not appear on your bill, only charges using 'Bill my Telstra account' or any chargeable Google play transactions will appear on your bill.
    You can check your list of purchases within your Google Play account. An email receipt from Google Play with an Order Number should also be sent to you when you make a purchase. Otherwise you can check your Telstra unbilled data by contacting us on 125 111; you can also view Pre-Paid usage - however, while our systems update regularly, as data is coming in from third parties, you should not necessarily expect data to always appear in our systems on the same day.
    Bill my Telstra account for Digital Content Services is only available on devices with a SIM (e.g. not T-Hub), so you should have PIN security set. You also have the option of setting Google Play to request a log in for every purchase attempt.
    Things you should know about downloading apps and downloaded apps, including app refunds
    If you are logged in with your Gmail, then all the content you have downloaded (both paid and free) can be transferred between devices.
    If you are moving from Pre-paid and have excess credit, you can use the credit to purchase Google Apps and transfer them to your new device before you migrate off your pre-paid service. But remember you need to choose an Android device on the Telstra network.
    Once an app is installed, customers may be required to pay for premium elements such as live streaming, live events, live traffic for Navigation, credits for gaming etc. These are in-app purchases. A paid purchase is an outright payment to purchase that app, and that happens upfront before downloading.
    Bill my Telstra account is limited to transactions under $100 each. A lot of shopping apps are free to download and these apps usually allow you to purchase large price items via credit card, Pay Pal and other new payment technologies due to the large dollar amount.
    You have 15 minutes to return an App you don't want after the transaction and download has completed. There is a refund button within the app and process you need to follow to return the app. You won't be charged as long as you return the app within 15 minutes. This only supports App, Book, Movie, Game or music purchases, not in-App purchases like AFL Live or NRL Live monthly subscriptions.
    You need to contact the app developer first, which can be done via email within the App. If the app doesn't work for your Android device they are obliged to agree to refund the money. If they do agree to a refund, a process between the app developer, Google and Telstra will be triggered.
    If the app developer rejects your request, you can contact Telstra directly by calling the customer care number on your Telstra bill and we will discuss options to refund your money. However, you must first contact the developer and provide proof they have rejected the claim.
    Telstra processes refunds from Google weekly. If a refund was requested within a week of the customer's bill cycle, it may not appear until next month's bill cycle.
    If there are multiple refunds in a month (e.g. for 2 games), the TOTAL refunds for the month will appear as ONE Google Play line item on the Telstra bill. This just appears as a generic 'Google Play' refund and does not name the individual items purchased. This is different to purchases which each appear as individual line items with the name of the item purchases.
    Charging for Pre-paid is real time. If the application isn't up to standard and you return it you will have the recharge credit applied back to your account but only if you return it within 15 minutes It may take up to seven days for billing data to appear on your account but it should usually appear within 24 hours. Our systems update bill data every few hours.Google's advice is that billing data may come through in up to seven days but usually this happens within one day. Purchases made less than seven days before your bill cycle start date may not appear until the next month's bill.

    Re: Google Play and Bill my Telstra account
    Purchased t80e at store 00323 yesterday to enable access to emergency+ via googles playstore(store transaction no 81080 )followed the prompts and succeeded but somehow blew my 50+ dollar prepaid credit and had to recharge this afternoon (mobile no.0498612097) where did it go and have I got an equivalent credit in some other area,pls Can I speak with someone about matter please

  • The google search address (?) disappeared from Safari....I went to view and customize and dragged it into safari but it didn't take...the address place is very wide......that's it...I"ve lost google.thanks

    The google search address (?) disappeared from Safari....I went to view and customize and dragged it into safari but it didn't work...the address place is very wide......that's it...I"ve lost google.thanks,

    Search and URL entry have been combined.
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  • Music disappearing from phone ios 7

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    I just now noticed my iphone 4s/ios7 doing the same thing.  Insanely frustrating! 
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    I synced last night as I had some new music I wanted on my iphone.  all of the new music is playing but anything that was previously on there is deleting itself when I try to play it. 
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    I don't have an answer for this, yet am experiencing the same trouble.  When activating my corporate email account on my iPhone via MS Exchange, the Safari Web Browser & Camera icons disappear from the home screen and can not be accessed or used.  I have tried this multiple times and this issue certainly coincide's with my MS Exchange account either activated (icons disappear) or deactivated (icons appear as normal).  My only thoughts are the MS Exchange server sends commands (set fourth by the MS Exchange account owner's IT security administrator) to the iPhone which disable these features.

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