Versamail on palm tx displays net.lib error. HELP!

Hello, when I try to get my email from versamail it displays a message "unable to find net.lib". I have done hard resets and whatnot but it still has the same problem. Also, im positive the outgoing and ingoing info is correct. What could be the problem?
Post relates to: Palm TX

It could be an issue with some of the files being recopied on the first hotsync after your hard reset. Hotsync to save any data, then do another hard reset. then before syncing again, rename your backup folder to backupOLD.
This folder is in C:\Program Files\Palm\username in Palm Desktop 4.1 or in C:\Documents and Settings\windows user name\My Documents\Palm OS Desktop\username in Palm Desktop 6.2.
Only your PIM data (calendar, contacts, notes, tasks) will be synced. Try setting up Versamail at this point and see if you get the same error.

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