Version Cue CS4 Missing, Fatal Error!!! (Mac OS)

I bought the PS CS4 for OSX alone, without the suite. Although I figured that this would be great and all and everything would work. Although what I learned is that without buying the suite you dont get a copy of version cue. Okay, Im thinking this is fine and all, untill I then start up Photoshop and start a new image, at which point Im greeted with this error:
Fatal error - missing component
The complete error message is in the picture
I checked out the forums and found help on disabling the options for versioncue, although they didnt help at all and the issue is still there.
Please help, I have to get PS working for my job, and Adobe Support wont help me.

michaelkemp2 wrote:
…what I learned is that without buying the suite you dont get a copy of version cue.
That is not true at all, Michael.
I have never bought any version of the suite, and the Adobe Version Cue support files have been installed by Photoshop 10.x and 11.x.
For some reason you have a bad install.
Try using the Adobe Uninstaller to uninstall Photoshop 11. Then Repair Permissions with Apple's Disk Utility. Then install Photoshop, and Repair Permissions once again.
DO NOT move the Photoshop icon, nor the Photoshop folder from the default install location in the root Applications folder.
Once you're up and running, apply all available updates.
If you're still having problems after that, please give details about your machine, OS, etc.

Similar Messages

Fatal error message: version cue CS4 not found

Just migrated everything to a new Mac Pro with Maverick. When I try to open a document in CS4, I get-Fatal Error: missing component. Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0/Version Cue.framework.
That file appears to be in my Library folder as it is shown in the error message. Ideas?
Thanx

Reinstall the programs properly.
Download CS4 products
Mylenium

Error code version cue CS4

i have a purchased version of adobe photoshop cs4. Getting an error code every time I try to open images in photoshop that causes photoshop to close rendering photoshop useless to work images in...error code is as follows c:\program files\common files\adobe\adobe version cue cs4\client\4.0.01\version cue.DLL...please help thouroughly frustrated and disgusted

pabze1 wrote:
The specified module could not be found. c:\program files\common files\adobe\adobe version cue cs4\client\4.0.01\version cue.DLL
Is it possible you made a typo there? My Photoshop CS4 is fully up to date, and all I have is this file:
C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\VersionCue.dll
Note that there is no .01 in the path, just .0.
In any case, a missing DLL error probably indicates you need to reinstall Photoshop.
-Noel

Missing Version Cue CS4

Windows XP 32 bit
I have PS CS5 so I uninstalled PS CS4.
Now I can't right click on the desktop or a file nor can I delete a file. I get an Explorer.exe Fatal Application Exit window saying:
The specified module could not be found
C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\VersionCue.DLL
One solution I saw was to copy the DLL from Client\4.0.1 into Client\4.0.0
BUT
1. 4.0.1 file location doesn't have a VersionCue.DLL in it
2. There is no Client\4.0.0 folder to put it in even if it were there in 4.0.1.

It's possible Adobe is trying to install a Shell Extension.
There are a couple of good free tools available out there on the net to manage what Shell Extensions you allow to run.
My favorite, which allows you to view an overview of EVERYTHING that's starting on your computer and disable the things you don't want running is AutoRuns. It's freeware and available here:
http://technet.microsoft.com/en-us/sysinternals/bb963902
I have Photoshop 6.0, CS4, and CS5 installed on my Windows 7 x64 workstation. The Adobe software I've personally disabled is shown in the following list. Note that I'm only interested in running Photoshop, not the entire creative suite, and without any Adobe web integration:
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
X "Adobe ARM" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\arm\1.0\adobearm.exe"
X "AdobeCS4ServiceManager" "Adobe CS4 Service Manager" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\cs4servicemanager\cs4servicemanager.exe"
X "AdobeCS5ServiceManager" "Adobe CS5 Service Manager" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\cs5servicemanager\cs5servicemanager.exe"
X "SwitchBoard" "SwitchBoard Server (32 bit)" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\switchboard\switchboard.exe"
HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers
X "Adobe Drive CS4" "Adobe Drive Menu" "Adobe Systems Incorporated" "c:\program files\common files\adobe\adobe drive cs4\adfsmenu.dll"
HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers
X "Adobe Drive CS4" "Adobe Drive Menu" "Adobe Systems Incorporated" "c:\program files\common files\adobe\adobe drive cs4\adfsmenu.dll"
HKLM\System\CurrentControlSet\Services
X "SwitchBoard" "Adobe SwitchBoard" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\switchboard\switchboard.exe"
X "adfs" "Adobe Drive File System Driver" "Adobe Systems, Inc." "c:\windows\system32\drivers\adfs.sys"
HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order
X "AdobeDriveCS4_NP" "Adobe Drive CS4 Network" "Adobe Systems Incorporated" "c:\program files\common files\adobe\adobe drive cs4\adobedrivecs4_np.dll"
AutoRuns has a nice search feature to help you find all the Adobe entries... Click the binoculars, enter Adobe, then hit OK. Hit the F3 key to search for subsequent entries.
Basically, just uncheck the items you don't want running, taking care to ensure you understand what they are and why you might want them (this will take some net research). When you're done, exit and reboot.
Good luck ferreting out the piece that's not needed/wanted.
-Noel

Lion and photoshop/ error message /Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework

/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
I cannot use photoshop CS4 on my new computer that came with lion. I get this message above
Help.

Lion does not support PowerPC Applications (Photoshop Elements 4, Quicken, etc.), that ran in Rosetta on the previous Intel OS X's.
Lion and the Rosetta dead-end | Operating Systems | Mac 911 | Macworld
So you will need to either update those Applications, stay with Snow Leopard or create a dual boot system.
dual boot snow leopard and lion - Google Search
For a full list of compatible and incompatible Lion Apps,
see > App Compatibility Table - RoaringApps

Integration missing between Bridge and Version Cue CS4?

Hi there,
I've installed Design Standard CS4, set-up Version Cue and successfully saved an image from Illustrator.
But when I open bridge there is no sign of Version Cue on the left hand side, the help file suggests that I need to select some options for Version Cue in the Start-up Scripts, but they aren't there...
Has anyone had the same experience?

Adobe recommends that you do not follow the steps above to enable Version Cue CS4 in Bridge CS4.
Please see this thread for more details:
http://www.adobeforums.com/webx/.59b6d12f

Migrated to new iMac- CS4 gives fatal error

I used the migration assistant to move files and apps from my old laptop to a new iMac that is running Mac OS X 10.7.2. WHen I try to open a file in Photoshop I get the following error:
fatal Error- missing component
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
I saw some posts about Version Cue etc but I'm not sure what is what with that. I tried to uninstall and I get an errro message so I can't even do that now. I am stuck.
Thanks for your help.

LMGehling honestly I would recommend starting from the beginning again. Some of the worst support issues I have experienced with customers is when they have used the Migration Assistant/EZ transfer type solutions. The migration should go a lot faster if you tell it to only transfer settings and documents.
You can try manually removing the items related to Adobe on your system. They should primarily be located in the following locations:
Library/Application Support/Adobe
User/<UserName>/Library Application Support/Adobe
Applications/
Applications/Utilities/Adobe/Adobe Installers

I get this message: /Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue

Suddenly get this message and Photoshop won't function
Fatal error missing component
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
Onv CS4 is old but it was working. I bought it online legitimately.
I don't think I have the discs
How can I reinstall the software at no additional cost?
Mike

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
To help others help you, please read through this article and provide any additional relevant details.

Photoshop CS4 Trial Fatal Error

I've downloaded the Photoshop CS4 trial from Adobe's website and when I try and create a new file I get an error saying
"Missing Component Library/Application Support/Adobe/Version Cue CS4/ somefile.framework"
is missing. I checked and the folder Version Cue CS4 doesn't exist. Tried uninstalling and reinstalling but I'm getting the same error. Any suggestions?

As I indicated earlier, three instances of Version Cue in preferences:
 
 c
<a href="http://www.pixentral.com/show.php?picture=1751Y3LK6E5vgpMU9i5tw9byPJN" /></a>
<img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/1751Y3LK6E5vgpMU9i5tw9byPJN_thumb.jpg" border="0" />
 c Two in Bridge
 
 
 c
<a href="http://www.pixentral.com/show.php?picture=1V2jjBBoDIcUvQhNIjQ7aLqxyw8ps" /></a>
<img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/1V2jjBBoDIcUvQhNIjQ7aLqxyw8ps_thumb.jpg" border="0" />
 c One in Photoshop

Version cue.dll missing and cannot right click

Whenever I try to right click on any of my desktop files I get a pop up menu which says entitled explorer.exe – Fatal Application Exit and then the following error message:
The specified module could not be found. C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\Version Cue.dll
I’ve uninstalled all Adobe files on my computer and still get this error message.
I have looked at some of the Adobe forums messages which suggest copying the Version Cue.dll files in C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\Version Cue.dll into a 4.0.1 folder however I do no have a Version Cue folder in my Common files\Adobe folder.
Please advise asap as my company does not provide IT support for Adobe products and want to reimage my computer to resolve this problem.
Thanks

I just wanted to make a note that I read some of the other solutions posted to similar questions and was able to resolve the
issue by moving the Adobe Drive folder out of the Adobe folder within the Common files folder.
The right click problem went away however I'm having problems now reinstalling Acrobat Pro Extended. I'm not sure if this is related.

Is Version Cue CS4 TOO SLOW TO USE??????

Is it just me or is the new CS4 versioncue workflow extremely slow?
After installing Version Cue CS4 on the same server that was running CS3 and trying to open an existing InDesign project (book with dozens of linked images), I realized that using VersionCue CS4 is so painfully slow compared to CS3 that it's unusable.
It seems that VC CS4 does not create local copies on the hard drive and instead, all traffic is sent over the relatively slow Ethernet connections. While this does help with synchronizing confusions, it makes working on the projects way too slow.
VC CS4 is running with 768MB on my server, so I don't think that is the problem.
Will someone respond to this post and let me know if (a) I'm probably doing something wrong and everything will be OK, or (b) if I can install CS4 and still use VC CS3 on the server?
thanks in advance!

Thanks for the response.. It seems a bit hit or miss on opening up my projects.
For example, if I click on a PDF file in Bridge, it takes upwards of a minute to launch Acrobat 9 and display the first page. If I open Acrobat 9 first, and then click on the PDF, it opens almost instantly.
Also, we have a job with a Microsoft PPT slideshow. When editing the slide show and saving back to the Version Cue 4 server (pressing save in the PowerPoint program), it takes upwards of a minute.
This is with 768MB allocated to the stand-alone server, and 1GB assigned to the Adobe Drive CS4 cache on the client computer.
Does anyone know how to get VC CS4 or Adobe Drive to operate faster?

How to Uninstall Version Cue CS4?

Although I have Version Cue CS4 switched off, I would like to remove it completely since I think my Mac is having startup issues and I want to remove any potential source I can. (Unfortuately CS4 has always been the greatest source of stability issues on my Mac so a good place to start since I haven't used Version Cue CS4 in years).
I noticed on this forum thread a Version Cue SDK start-up script but I don't have this one show in my Bridge prefs, presumably I don't have the SDK installed or I'm not updated,
I note PS CS4 has an uninstall alias in it's application folder, but the other apps in CS4 creative suit don't. It's kind of apauling that I've had to spend so long trawling the various Adobe help labaryniths to get such basic information.

You said you think you are having startup issues on your Mac. What are the startup issues you are experiencing?
One quick thing to check; go to System Preferences - Accounts - Login Items.
Are there any Adobe applications listed that are automatically run when your Mac first starts up?
If not, then it seems unlikely that VersionCue or any Adobe product is related to your Mac startup issues.
You should try to focus on the Mac startup issues first. While your CS4 stability issues can be frustrating, it is a good idea to do first things first.
Have you applied all updates for your version of OSX? Have you run Disk Utility to repair permissions and do a hard disk test?
Although just because Disk Utility says the disk is ok doesn't mean that much, but if it flags disk issues then you need to resolute them first.
You should probably back up your files before doing a lot of troubleshooting, just to be on the safe side.
Posting your Mac model, PPC or Intel, OSX version along with amount of RAM and hard drive space - BOTH Used and Unused space might point towards the issues you are experiencing.
Also, describe the startup issues and if it happens all the time or only part of the time.

Connecting to Version Cue CS4 via Bridge?

This is the set up;
Windows 2008 Server: Running Version Cue CS4, no other software related to adobe products is installed, other than Version Cue, and any assets necessary for Version Cue to run.
Client Work Stations running Windows 7 Ultimate, with Photoshop CS4 and After Effects CS4 Installed.
When the clients open their bridge applications there is no visible way for them to connect to the bridge, located on the server, which is on the same network via the same router.
If you run Version Cue directly off of the same system you're trying to connect to it on, it shows up on it's own. How do you connect to a remove Version Cue CS4 server via bridge? Where is the option to even add it?
I assume this would be similar to the default set up any work group would use when using these two tools together. Why isn't there an option to browse for a VC server and put in it's IP or something. They're on the same network, so why can't we just see it and 'just' add it.

Jasker - Thanks you for trying to help, but it didn't work. I followed your directions. Then I attempted to restart the Version Cue server and a Safari browser opened and pointed to http://localhost:3703/ with the message "Safari cant connect to the server.
Safari cant open the page http://localhost:3703/ because it could not connect to the server localhost."
I just want it to start up again so I can properly retrieve all of our projects! Even if I can get it back up, I don't think I will use Version Cue the way we used to, now that I know how unreliable it can be.
Can anyone at least offer advice on how to salvage shared projects (created and maintained by 2 different users) from the Version Cue server when it's offline?

Version cue CS4 ネットワークHDDでの使用

LAN上のストレージ　リンクステーション LS-WH2.0TGL/R1をVersion cue CS4 サーバーにして利用したいと思うのですが、そのようなことは可能でしょうか。
もし可能だとしたら、どのように設定すればいいのでしょうか。
OSは Windows Vista home premium です。

> リンクステーション LS-WH2.0TGL/R1
いわゆる「NAS（Network Attached Storage）」というものでしょうか。
LinkStation はLinuxベースとされているようです。
山下康成著［Linkstationをハックしよう］
https://products.locus.co.jp/index.php3?dtl=pb1078
上記著者のサイト
http://www.yamasita.jp/linkstation/first.html
ヘルプにある記述だと、LinkStation本体でVersion Cue サーバをインストールする必要があるように読めます。
* Version Cue Server および Adobe Drive のインストール
http://help.adobe.com/ja_JP/Bridge/3.0/WSB05092E5-1583-4796-8502-D269850BCA58.html
「Version Cue サーバを専用のコンピュータにインストールするには、Creative Suite 4 Design、Web、Production Premium または Master Collection エディションのインストーラを専用のコンピュータで実行し、画面の指示に従って Version Cue サーバのみをインストールします。」
Windows専用サーバーを購入するほかに、少し前のPCをサーバー化する手もあるような。
Linux上でWindowsを仮想化して動作させるというのは、技術的とライセンス的にOKなのでしょうか？

Version Cue cs4 is not visible in Bridge CS4

I have installed Adobe Master collection CS4 including VC server. The VC is not visible in Bridge. When I try to contact the server with Drive I stil can't see server. I can see a shared drive with the various projects, but it is not possible to see the various versions of my files, like I used to in Bridge CS3.
In preferences -> scripts there is no script for Version Cue. In Tools there is no item for version Cue. What is missing or has gone wrong with installation.
Please help.
Erwin.

Very few people use Version Cue, so no reply means "we got nothing".

Version Cue CS4 Missing, Fatal Error!!! (Mac OS)

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