Videos freeze my ipod

i just bought a new 5th generation video ipod. everything in my iTunes library transferred just fine. all the music plays, all the music videos play, but, when i try to play a tv show, it either freezes immediately or a few seconds into the video. when i look at the "Description" column in iTunes, all the tv shows have an "i" inside a grey circle on the far right side. i can't find any error message information in the HELP file, so i'm stuck. i have been through the 4 R's or 5 R's or whatever it is several times. what now?

i'm looking at the TV Shows on iTunes. they are not exclamation points, they're "i's". they may have been there all along. the TV Shows will play fine on my computer.
everything on my ipod looks fine until i try to play the TV Show. it gets to the first frame and freezes. nothing works until i reset. the strange thing is that music videos play just fine.

Similar Messages

  • HELP! Videos freezes then iPod resets.

    can somebody please help me? my iPod was working fine before but everytime I try to play a video, it randomly freezes at a random time and my iPod just resets by itself. i've tried everything from downgrading the firmware, restoring, using different USB cables, you name it! I have spent approximately 7 hours trying to solve this problem and I am having no lucks whatsoever. If someone has a solution please post some advice before I get a hammer and break this iPod.

    Well, My problem was also started by the updater. Then XP would freeze and restart then fail to completely restart until I disconnected the ipod. This would happen ever time I connected the ipod to the computer via firewire or usb 2.0 ports. I finally tried to hook up the ipod to a usb 1.0 port and the computer worked fine. I then quickly used the updater again on my ipod and when I was done I used add/remove programs and removed the updater. Since then computer and ipod both work fine.
    So, with out knowing all your specific details... try hooking your ipod up to different usb ports and try the firewire hook up to see if that makes a difference. You can look through these posts and find a lot of people with this problem and I sure what worked for me may not help you.

  • Video freezes when playing after ipod updating

    My 60GB ipod video freezes up after a few minutes of playing video. It was operating fine until I installed the latest IPOD updater software "2006-01-10". I have tried reseting the ipod, but it makes no difference. When the freeze occurs, I found that returning back to the main menu is the only way to get the video to return to playing. Otherwise, I tried fast forward and it sometimes plays, but without sound.
    This is a new IPOD, so I can return it today for a full refund from the apple store.
    Any ideas?

    My 60GB ipod video freezes up after a few minutes of
    playing video.
    The only way to fix it is to go back to the previous updater. You'll lose everything on your iPod but you can sync again afterwards.
    1) Uninstall the 1.1 updater from your computer.
    2) Install the 1.0 updater onto your computer. It's on the CD that came with your iPod.
    3) Plug in your iPod.
    4) Run the 1.0 updater.
    5) Select 'restore'.
    6) Follow instructions.
    7) Resync with iTunes.
    Good luck.

  • Videos freeze up, i cant turn my ipod off

    i have a few movies on my ipod, real ones that are like 2 hours long. some times they play just fine but other times the freeze about every 30 seconds for about 2 seconds and when i starts playing again there is no sound. i found that if i rewind the movie back to a place where it was before it froze then it will work again but 30 seconds later it will freeze. does any one else have this problem? its very annyoing and i would love a solution.
    i have a second problem. when i stop a movie and i want to turn my ipod off for a little i am not ably to turn it off. i tryed pressing and holding the play button and also clicking alot on the sleep button on the main menu but it just wont respond. i can do other things, just not turn it off. i can finaly turn it off after about 5 minutes of trying. i noticed that there is a hummung noise when i put the ipod to my ear during the time i cant turn it off, and when the noise stops i can.

    Hi.
    have you updated with ipod updater 3-23-06?
    I've heard that the problem where video play stops and then audio quits was resolved at least for some people with this update.
    when the ipod makes independent noise that is usually the harddrive working. sometimes after a while of video playback the ipod gets warm and it won't respond to sleep commands until it cools off and the harddrive stops running. then you can turn it off.
    when that happens have you tried resetting? (holding down menu and select buttons until apple screen comes on). I think that might help it respond faster.
    good luck
    the warm ipod thing may not be absolutely factual.

  • I updated ipod.. videos freeze at 30 seconds! i return my ipod.. i do well?

    i have a 60gb 5 generation ipod! and when i updated to the evrsion, the large videos freeze at 30 seconds! i restore the older updated and now works fine! anyway, my ipod is on warranty and i return the ipod ton the service centre for repair or send me one new!
    my question is.... i do well? i mean, will send my ipod to apple and send me one new, or mine reapired make my ipod go worst than now? :-s!

    Apple won't send you a new iPod since (as you said in your post), the iPod now works fine.
    It seems you've fallen victim to the 'bug' that afflicts some 60GB iPods after updating to software version 1.1. The cure, as reported here many times on the boards, is to revert to version 1.0 (as you have done), and await a newer updater that contains a fix.
    Aside from that, there's nothing more you can do.

  • 30gb ipod video freezes everytime?

    Everytime I want to play video on my Ipod I got to play it and it freezes on the first frame.No sound or anything. i have to reset it. i just downloaded version 1.1.1 on it but it didnt change anything.I only upgraded though, i didnt restore it. Do i have to restore the whole thing or what? Any Suggestions?

    Try the 5 R's
    http://www.apple.com/support/ipod/five_rs/
    If you do a factory restore make sure you back your music up

  • Videos freezing on 80gb iPod

    I've had a black 80gb iPod for about a year now and never had any problems with it aside from a few freezes that were fixed with the reboot thing (hold on/off, hold menu and center button). Just recently videos that worked fine on my iPod before are freezing. I've tried reboot and watching the video again and it freezes at the same spot. Even, TV shows I bought from iTunes aren't working 100%. They are fine for most of the time, then the video freezes and it makes a nasty sound out of the headphones. I can usually fast forward through the part but now it seems to be getting worse.
    I am positive it hasnt had any falls or anything lately, it's been in my room for the past 3-4 weeks. The only thing I can think of now is copying everything to my computer and totally restoring it. The problem with that is that then I would have to get software to do that. Is there any other ideas to try before I do that and do you think that would even work?
    Thanks

    Ok, that's what I expected.
    Regarding the software to copy the stuff from your iPod to the computer... Are they all pretty much the same? Because I got a Tune tools thing from Bestbuy from my Grandama and I just want to make sure it's not going to corrupt any of my files. I've invested a lot of money on stuff for that and I don't have a backup of any of it. I don't have any experience with any of these programs so hopefully you guys know what's good and bad.
    http://www.bestbuy.com/site/olspage.jsp?skuId=8292689&st=tune+tools&lp=1&type=pr oduct&cp=1&id=1172880153757

  • ITunes 7.0.1.8 totally freezes when iPod connected

    I installed iTunes 7.0.1.8 a few days ago, and today I'm having huge problems with it. Just yesterday I managed to upload a large set of videos to my iPod, and today, if I run iTunes without my iPod connected, I have no problems. However, when I plug my iPod in, it runs until it recognizes the iPod and displays the menu for it, and at that moment, the program entirely freezes. I can't push any buttons. It doesn't even manage to update the screen if I alt-tab between it and another window. And it uses 70% or more of my processor while not actually seeming to do anything.
    I tried restarting my computer and my iPod. No good. The iPod is a 60 GB iPod video, and I have it set for manual management.
    Dell 4550   Windows XP  

    As it turns out, mine just needed about ten minutes to sit there and think after I plugged the iPod in. Maybe yours is the same way. It's not acceptable, but you can get to your iPod if you have the patience.
    I've also noticed that it feels the need to reanalyze the gapless playback information for all my songs after the first time I add something to the iPod after I plug it in. I think it might have been doing that when I first plugged it in also, and just wasn't updating the screen.

  • Cant play my newest converted video on my ipod

    i cant play my newest coverted video on my ipod.
    it seem like it freeze and then return back to the main.
    anyone please advise.

    Does the video work on your computer?
    What did you use to convert the video?
    Do other videos work on your iPod?
    btabz

  • Some videos play, some videos freeze

    I've got a 5G 30GB ipod that worked fine until about the time I got a new computer (both old and new are Windows XP). Transferred all old library items fine to new computer. All music plays fine but newly purchased videos freeze after a few seconds and go to black then after a couple of minutes it goes back to the previous menu screen. Old videos and TV programs (purchased before the switch in computers) still play fine. Newly added videos will play fine on my computer but not on my ipod. I've got latest software updates and have done all suggested R's but problem is still there. By the way ... all videos and TV programs were purchased through iTunes (protected MPEG4), not converted and the new computer has been authorized. Any suggestions?? (Not sure if this has to do with the new computer or just a coincidence in timing.)
    HP   Windows XP  

    It probably does have to do with it being a new computer. In iTunes go to the Store menu on top and Deauthorize your computer. Now play one of the newly purchased videos that didn't play on the iPod. When prompted enter your Apple ID and password.
    You do want to delete the ones that didn't play from your iPod, but it doesn't have anything to do with being out of disk space (not memory). Now resync the videos and see if they play correctly.

  • Video Freeze on Version 1.1.  No Radio Function on 1.0

    I've been reading a lot of notice boards and i'm just getting more and more confused!
    I have just bought a 60GB video Ipod and am experiencing the common video freeze problem. Ok so i restore the Ipod back to Version 1.0 and videos dont freeze, problem solved?
    No with my new iPod i also bought the radio remote. Now when i plug it in i have no radio function.
    So am i right in thinking if i want to watch videos i can only do so on version 1.0 and if i want to listen to radio i can only do so on version 1.1????????????????
    Can somebody please help me? I think i'm going mad!!!!

    The common fix for this video freezing problem does indeed seem to be reverting to the earlier version of the software, so yes, you lose the radio function. It also seems to depend on what software you use to convert the video and what model iPod you have (the 30GB seems to be less prone to this than the 60GB). It also doesn't affect everyone's iPod (mine included).
    I think it's a matter of "either/or" until Apple addresses the matter with another updater.

  • TS1702 Some videos freeze

    When playing some movies included in apps eg national geographic today~ the video displays 'loading' for several minutes and then when the play button appears and is touched, the video freezes after a few seconds. I have tried deleting and re down ding the app, but same result.

    It probably does have to do with it being a new computer. In iTunes go to the Store menu on top and Deauthorize your computer. Now play one of the newly purchased videos that didn't play on the iPod. When prompted enter your Apple ID and password.
    You do want to delete the ones that didn't play from your iPod, but it doesn't have anything to do with being out of disk space (not memory). Now resync the videos and see if they play correctly.

  • Videos freezing!

    I downloaded a couple videos off the itunes store. They went into the ipod just fine. When I went to play one of them it was playing beautifuly. All of a sudden the picture would freeze but the music will continue. Then the picture will go a couple more seconds then stop again. Keeps doing that. I thought well I'll try the other video. It does the samething. I tried restarting it, rebooting it, its fully charged. I dont get it! Why is it doing that?? Its a 30GB if that helps any.

    Same problem here with firmware 1.1. Videos in MPEG4 format (at the least - I haven't tried H.264 yet) pause and/or freeze. This happens with videos that played great with 1.0 firmware, as well as new conversions. I've converted with iSquint set to optimize for iPod, MPEG4 (not H.264), maximum quality ("Go nuts") and 128 kbps audio. When played, repeatably at the 31 second mark the video freezes and does not continue. This happens in the exact same point in multiple different videos - it's always the 31 second mark. If I scan forward a bit the video will start again, but often without sound. Even when I then get sound, the freeze happens again a short while later. Repeat.
    When I changed iSquint to encode the same way except for the quality set to "High" instead of "Go Nuts", the result is only very slightly better - the video pauses for about 4 seconds at the 31 second mark but then continues. However it then freezes at 1:22 and doesn't start again. I tried setting the quality to "Standard" and it gave the same 3 or 4 second pause at the 31 second mark. I didn't continue that one to see if it would freeze for good at 1:22 or not. I'm now trying an H.264 conversion to see if that has the same problem or not. That conversion is in progress so I don't have anything to report yet.
    I also tried "restoring" my iPod to factory settings (but still with 1.1 firmware) but it didn't help. Same problem. I guess I'm going to have to go back to version 1.0 as well. I have a 60 GB vPod and I'm syncing with a Mac, so this isn't a Windows only problem. Was considering the FM remote, but it looks like that's not going to happen now.
    PowerMac G4 dual-533 MHz (DA)   Mac OS X (10.4.4)   Black 60 GB vPod

  • Playing music videos messes up ipod app

    After I play a music video in the ipod app, there's a glitch in the layout. Whenever I reopen the ipod app, the whole screen shifts up or down. Eventually, it freezes and I have to restart my iphone. Any suggestions on how to fix this?

    Are you running the latest version of iOS?
    Does it happen with every video or just certain music videos? Does it happen with movies or tv shows?
    Did the music video come from the iTunes store or from another source?

  • Exported 3G video freezes

    I have a problem when I export a video to 3g format in quicktime the export fails. At any given point during the video clip the video freezes. The sound exports successfully.
    I have experimented with changing the codecs of the source video as the originals are in DivX 6.0 format for video and using Microsoft ADPCM for sound, converting them to dv footage. However, no matter what I do when I try to export into the 3g I get consistent failures. Maybe one or two clips might export fine and then 10 will fail.
    Any ideas would be appreciated!
    Also, I have to use h.263 codec for compatability reasons with other mobile phone devices and 32kbits/second data rate and aac 20kbps at 11.025 kHz.
    Thanks in advance.
    Brad

    Hi,
    I had the same problem and downgraded to the lower version. now the video works without any problem, but there seems to be another problem. when I want to eject the ipod from itunes, I get a message, that the iPod cannot be ejected because data on the iPod is currently used by an external program...
    any idea...?
      Windows XP  
    UPDATE: AFTER RESTARTING THE PC IT WORKED WITHOUT PROBLEMS!

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