Virtual PC 7.0.2 Runs even slower on Tiger!!!

Since upgrading to Tiger 10.4.5 from Panther 10.3.9 my already slow, but usable invoicing software on Windows XP has become almost impossibly slow. On average it is taking 80 seconds just to move between functions within the application. Why has this happened? I upgraded to the latest version of Virtual PC as recommended. I have not altered anything else. Is there something in Tiger that Virtual PC does not like. I have carried out all the usual tricks within XP to speed it up, running in Classic, stopping all the fancy graphics etc but still it is like working in quicksand. I do not want a PC, so this has always been a very useful option. Would it be much faster if I reinstalled it on my iMac G5 1gb ram?
Thanks in advance.
Nick

Just so you know, Crucial.com sells 1 gig memory modules for iBooks, so you're no longer maxed out at 640.
Click Here
I'm sure that Crucial isn't the only source.

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  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
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        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
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        Mac App Store and identified developers
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        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
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        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
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        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
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        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
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        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
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        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
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             0%    SophosAntiVirus
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        60 MB    Dropbox
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        41 MB    SophosAntiVirus
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        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
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    Linc Davis wrote:
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    Kashb wrote:
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    You might want to check the ssd cache by following the command shown in the picture.

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  • Macbook Air running extremely slow - kernel_task at 300% cpu usage

    I purchased my Macbook Air roughly 15 months ago and it's performance has constantly been impressive since I purchased it - until roughly a fortnight ago. I came home from work one afternoon and it was running at a snails pace. I had recently upgraded to Yosemite though I'm unsure if this had anything to do with it. I had also recently installed FitBit software to sync to my new FitBit flex.
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    This whole experience is killing me! I'm suspecting hardware failure and I'm just so sad that this could happen to the laptop I've loved so much since I bought it!
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    What I think the problem might be:
    As a result of many, many Google searches, it appears that this behaviour may be due to the Macbook Air thinking it is overheating - and I will clarify here that it certainly is not. It is cool to touch, always, when this problem occurs. (yet the fan is almost taking off!). As a result of the MacBook Air thinking it's overheating, it not only is running the fan at a very high RPM (confirmed with iStat), but it also is intentionally choking the system with 'simple requests' in attempt to cool the computer down. Apparently this is a built-in feature of OS X. The kernel has priority over user tasks, causing all user tasks to be granted a lower priority, causing the computer to run INCREDIBLY SLOW. Even as I'm typing this, I'm about two sentences ahead of what is showing on the screen!
    Steps I have taken:
    - Read widely across the internet with every possible relevant search term I can think of
    - Downloaded iStat to see if any of the temperatures are too high (they all seemed fine..)
    - Disabled Bluetooth and Wifi. (no change)
    - Reset SMC (multiple times.., no change)
    - Reset PRAM (multiple times.., no change)
    - Drained the battery completely (2 or 3 times, no change)
    - Install Windows 7 on BootCamp in attempt to bypass the issue (CPU usage was 100% constantly in Windows also)
    - Uninstalled FitBit software (no change..)
    - Uninstalled other software I did not need (no change..)
    - Attempt to boot into Safe Mode / Recovery Mode (even in this modes, the same thing is happening)
    - Repaired Disk Permissions
    - Backed up all personal data
    - Used the built-in Internet Recovery mode to format my Macintosh HD and re-install a fresh copy of OS X (Mountain Lion). (no change…)
    - Re-upgrade to Yosemite (no change..)
    I've downloaded EtreCheck and here is the output:
    Problem description:
    OS X is running incredibly slow. kernel_task process is constantly using 300% and upward CPU usage.
    EtreCheck version: 2.1.5 (108)
    Report generated 20 December 2014 3:38:49 PM AEST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Air (11-inch, Mid 2013) (Verified)
      MacBook Air - model: MacBookAir6,1
      1 1.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel HD Graphics 5000 - VRAM: 1024 MB
      Color LCD 1366 x 768
    System Software: ℹ️
      OS X 10.8.5 (12F45) - Uptime: 1:24:6
    Disk Information: ℹ️
      APPLE SSD SD0128F disk0 : (121.33 GB)
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 120.47 GB (106.42 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    User Login Items: ℹ️
      uTorrent Application (/Applications/uTorrent.app)
    Internet Plug-ins: ℹ️
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          17% WebProcess
          16% storeagent
          15% Safari
          9% WindowServer
          9% repair_packages
    Top Processes by Memory: ℹ️
      404 MB repair_packages
      395 MB WebProcess
      129 MB Safari
      86 MB App Store
      64 MB Finder
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      1.77 GB Free RAM
      1.76 GB Active RAM
      140 MB Inactive RAM
      623 MB Wired RAM
      425 MB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 13, 2014, 09:47:32 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-214732_[redacted].panic [Details]
      Dec 13, 2014, 08:31:50 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-203150_[redacted].panic [Details]
      Dec 13, 2014, 04:54:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-165418_[redacted].panic [Details]
      Dec 13, 2014, 07:05:03 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-070503_[redacted].panic [Details]
      Dec 20, 2014, 02:15:38 PM Self test - passed

    Hi,
    I have an update so I thought I would share in case any other users are experiencing a similar problem.
    I made an appointment with the Genius Bar at the Apple Store.
    I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
    Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
    I couldn't be happier.

  • Macbook Air running extremely slow

    I purchased my Macbook Air roughly 15 months ago and it's performance has constantly been impressive since I purchased it - until roughly a fortnight ago. I came home from work one afternoon and it was running at a snails pace. I had recently upgraded to Yosemite though I'm unsure if this had anything to do with it. I had also recently installed FitBit software to sync to my new FitBit flex.
    It has continued to run in this manner constantly since the problem began. It is ridiculously slow, every single request takes a very long time to respond. Logging in takes forever. When I click on an app to open it, the icon bounces for 30 seconds or more, and it's not a smooth bounce either, it's quite a jagged bounce!
    I'm hoping someone is able to provide some advice, guidance or help. The laptop is no longer covered by the 12 month Manufacturer Warranty, and I did not purchase an Apple Care plan as no Apple product I've owned before has experienced issues like this.
    This whole experience is killing me! I'm suspecting hardware failure and I'm just so sad that this could happen to the laptop I've loved so much since I bought it!
    The problem:
    The kernel_task process is constantly running at 300% or higher cpu usage, with Activity Monitor indicating the processor is being maxed out by a system task. Also, the laptop's fan is constantly running at full capacity - from the moment the laptop turns on, or wakes up.
    What I think the problem might be:
    As a result of many, many Google searches, it appears that this behaviour may be due to the Macbook Air thinking it is overheating - and I will clarify here that it certainly is not. It is cool to touch, always, when this problem occurs. (yet the fan is almost taking off!). As a result of the MacBook Air thinking it's overheating, it not only is running the fan at a very high RPM (confirmed with iStat), but it also is intentionally choking the system with 'simple requests' in attempt to cool the computer down. Apparently this is a built-in feature of OS X. The kernel has priority over user tasks, causing all user tasks to be granted a lower priority, causing the computer to run INCREDIBLY SLOW. Even as I'm typing this, I'm about two sentences ahead of what is showing on the screen!
    Steps I have taken:
    - Read widely across the internet with every possible relevant search term I can think of
    - Downloaded iStat to see if any of the temperatures are too high (they all seemed fine..)
    - Disabled Bluetooth and Wifi. (no change)
    - Reset SMC (multiple times.., no change)
    - Reset PRAM (multiple times.., no change)
    - Drained the battery completely (2 or 3 times, no change)
    - Install Windows 7 on BootCamp in attempt to bypass the issue (CPU usage was 100% constantly in Windows also)
    - Uninstalled FitBit software (no change..)
    - Uninstalled other software I did not need (no change..)
    - Attempt to boot into Safe Mode / Recovery Mode (even in this modes, the same thing is happening)
    - Repaired Disk Permissions
    - Backed up all personal data
    - Used the built-in Internet Recovery mode to format my Macintosh HD and re-install a fresh copy of OS X (Mountain Lion). (no change…)
    - Re-upgrade to Yosemite (no change..)
    I've downloaded EtreCheck and here is the output:
    Problem description:
    OS X is running incredibly slow. kernel_task process is constantly using 300% and upward CPU usage.
    EtreCheck version: 2.1.5 (108)
    Report generated 20 December 2014 3:38:49 PM AEST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Air (11-inch, Mid 2013) (Verified)
      MacBook Air - model: MacBookAir6,1
      1 1.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel HD Graphics 5000 - VRAM: 1024 MB
      Color LCD 1366 x 768
    System Software: ℹ️
      OS X 10.8.5 (12F45) - Uptime: 1:24:6
    Disk Information: ℹ️
      APPLE SSD SD0128F disk0 : (121.33 GB)
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 120.47 GB (106.42 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    User Login Items: ℹ️
      uTorrent Application (/Applications/uTorrent.app)
    Internet Plug-ins: ℹ️
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          17% WebProcess
          16% storeagent
          15% Safari
          9% WindowServer
          9% repair_packages
    Top Processes by Memory: ℹ️
      404 MB repair_packages
      395 MB WebProcess
      129 MB Safari
      86 MB App Store
      64 MB Finder
    Virtual Memory Information: ℹ️
      1.77 GB Free RAM
      1.76 GB Active RAM
      140 MB Inactive RAM
      623 MB Wired RAM
      425 MB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 13, 2014, 09:47:32 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-214732_[redacted].panic [Details]
      Dec 13, 2014, 08:31:50 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-203150_[redacted].panic [Details]
      Dec 13, 2014, 04:54:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-165418_[redacted].panic [Details]
      Dec 13, 2014, 07:05:03 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-070503_[redacted].panic [Details]
      Dec 20, 2014, 02:15:38 PM Self test - passed

    Hi,
    I have an update so I thought I would share in case any other users are experiencing a similar problem.
    I made an appointment with the Genius Bar at the Apple Store.
    I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
    Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
    I couldn't be happier.

  • Early 2009 iMac is running very slow

    My early 2009 is running very slow.  Takes about a minute to open Safari upon start-up....even opening up folders from finder take a long time.  Get the spinning beachball often.  Opening websites takes 30-40 seconds sometimes....they do open eventually.  I have run permissions repair from Disk Utility. Our iPad has no such problems.  iMac is hardwired, iPad is wireless.  I ran a report with "EtreCheck" but don't really understand what it is telling me.  I have about 100GB of space left out of 300GB.  Will attach "EtreCheck" report if I can figure out how!
    Thanks so much for any help!  Only recent changes I have made is upgrading iPhone and updating Charter Cable Security Suite.
    Problem description:
    iMac running extremely slow, e.g. Safari takes a minute to open upon start up…
    EtreCheck version: 2.1.8 (121)
    Report generated March 14, 2015 at 10:56:31 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (20-inch, Early 2009) (Verified)
        iMac - model: iMac9,1
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1680 x 1050
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:37:58
    Disk Information: ℹ️
        WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            B&F's Mac (disk0s2) / : 319.21 GB (100.33 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N
    USB Information: ℹ️
        Western Digital Ext HDD 1021 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            WD Elements (disk1s3) /Volumes/WD Elements : 1.00 TB (407.60 GB free)
        Apple Inc. Built-in iSight
        Apple Inc. Keyboard Hub
            Logitech USB RECEIVER
            Apple Inc. Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Maxtor.driver.PowSecDriver (4.3.1) [Click for support]
        [loaded]    com.f-secure.kext.fsauth (1.0.0d1) [Click for support]
        [not loaded]    com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.f-secure.relauncher.plist [Click for support]
        [loaded]    com.f-secure.trasher.plist [Click for support]
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.f-secure.fsavd.dbhelper.plist [Click for support]
        [running]    com.f-secure.fsavd.plist [Click for support]
        [loaded]    com.f-secure.fsmac.firewall.plist [Click for support]
        [loaded]    com.f-secure.fsmac.fsupdated_guts2.plist [Click for support]
        [loaded]    com.f-secure.fsmac.licensetool.plist [Click for support]
        [running]    com.f-secure.orspclient.plist [Click for support]
        [running]    com.iobit.AMCDaemon.plist [Click for support]
        [loaded]    com.klieme.TimeMachineScheduler.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [running]    com.amazon.music.plist [Click for support]
        [failed]    com.google.GoogleContactSyncAgent.plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.iobit.MacBoosterMini.plist [Click for support]
        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Garmin Express Service    Application  (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Messages    Application  (/Applications/Messages.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Skype    Application  (/Applications/Skype.app)
        Charter Security Suite    Application  (/Applications/Charter Security Suite/F-Secure Mac Protection.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.2.1.11  [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        Silverlight: Version: 4.0.60310.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        iPhotoPhotocast: Version: 7.0
        GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User internet Plug-ins: ℹ️
        WebEx: Version: 1.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Searchme [Adware! - Remove]
        Browsing protection
    3rd Party Preference Panes: ℹ️
        Safe Anywhere Mac Settings  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            B&F's Mac: Disk size: 319.21 GB Disk used: 218.88 GB
        Destinations:
            WD Elements [Local]
            Total size: 1.00 TB
            Total number of backups: 142
            Oldest backup: 2010-09-24 03:28:31 +0000
            Last backup: 2015-03-14 14:11:02 +0000
            Size of backup disk: Excellent
                Backup size 1.00 TB > (Disk size 319.21 GB X 3)
    Top Processes by CPU: ℹ️
             3%    WindowServer
             0%    AppleSpell
             0%    fontd
             0%    askpermissiond
    Top Processes by Memory: ℹ️
        90 MB    Finder
        52 MB    WindowServer
        47 MB    Safari
        43 MB    mds_stores
        41 MB    Skype
    Virtual Memory Information: ℹ️
        37 MB    Free RAM
        522 MB    Active RAM
        503 MB    Inactive RAM
        382 MB    Wired RAM
        4.66 GB    Page-ins
        34 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 14, 2015, 10:56:30 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105630_[redacted].crash
        Mar 14, 2015, 10:56:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105620_[redacted].crash
        Mar 14, 2015, 10:56:09 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105609_[redacted].crash
        Mar 14, 2015, 10:55:58 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105558_[redacted].crash
        Mar 14, 2015, 10:55:49 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105549_[redacted].crash
        Mar 14, 2015, 10:55:38 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105538_[redacted].crash
        Mar 14, 2015, 10:55:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105527_[redacted].crash
        Mar 14, 2015, 10:55:00 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105500_[redacted].crash
        Mar 14, 2015, 10:54:45 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105445_[redacted].crash
        Mar 14, 2015, 10:54:37 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105437_[redacted].crash
        Mar 14, 2015, 10:54:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105425_[redacted].crash
        Mar 14, 2015, 10:54:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105414_[redacted].crash
        Mar 14, 2015, 10:54:04 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105404_[redacted].crash
        Mar 14, 2015, 10:53:32 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105332_[redacted].crash
        Mar 14, 2015, 10:53:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105321_[redacted].crash
        Mar 14, 2015, 10:53:10 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105310_[redacted].crash
        Mar 14, 2015, 10:30:26 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-14-103026_[reda cted].crash
        Mar 14, 2015, 10:16:07 AM    Self test - passed
        Mar 14, 2015, 09:33:17 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-03-14-093317_[redacted].cp u_resource.diag [Click for details]
        Mar 13, 2015, 02:25:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-13-142512_[redacted].crash
        Mar 14, 2015, 10:55:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105517_[redacted].crash
        Mar 14, 2015, 10:55:06 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105506_[redacted].crash
        Mar 14, 2015, 10:53:53 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105353_[redacted].crash
        Mar 14, 2015, 10:53:42 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105342_[redacted].crash
        Mar 13, 2015, 12:35:19 PM    /Library/Logs/DiagnosticReports/iTunes_2015-03-13-123519_[redacted].cpu_resourc e.diag [Click for details]
        Mar 13, 2015, 11:37:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-13-113752_[reda cted].crash

    I am having the same issue. I am going through some of the things listed above. When doing the Go To Folder portion of the Adware tutorial none of those files existed on my iMac. I will do the rest but was wondering if you can see any clear problems from my EtreCheck report. Thanks!
    Problem description:
    slow imac
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 11:33:34 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
            DELL SE198WFP 1440 x 900 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.3 (14D105g) - Time since boot: 14:29:35
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (47.13 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.microsoft.VirtualPC.Networking (7.0.0) [Click for support]
        [not loaded]    com.microsoft.VirtualPC.OSServices (7.0.0) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]
        [not loaded]    com.eltima.SyncMate.kext (0.2.4b14) [Click for support]
        [not loaded]    com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support]
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.0.1) [Click for support]
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
        [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
        [not loaded]    com.wdc.driver.1394HP (1.0.8) [Click for support]
        [not loaded]    com.wdc.driver.IOFireWireWDHID (1.1.2) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.10) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [failed]    com.apple.marcoagent.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        6 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.geod.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [failed]    com.apple.smbd.plist [Click for details]
        [killed]    com.apple.wdhelper.plist
        [killed]    org.cups.cupsd.plist
        7 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [failed]    syncmateStarter.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.sonos.smbbump.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support] [Click for details]
        [failed]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support] [Click for details]
        [failed]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]
        [running]    com.spotify.webhelper.plist [Click for support]
        [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]
    User Login Items: ℹ️
        Google+ Auto Backup    Application  (/Applications/Google+ Auto Backup.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        Actions Server    Application  (/Applications/Actions Server.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.5r155 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        NugsterPlugin: Version: Unknown - SDK 10.6 [Click for support]
        Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
    Safari Extensions: ℹ️
        Buffer
        QuickTu
        Evernote Web Clipper
        Dashlane
        defaultsearch
        DuckDuckGo
        Save to Pocket
        AdBlock
        Tumblr+
    Audio Plug-ins: ℹ️
        VolumeLogic: Version: Unknown [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 452.11 GB
        Destinations:
            Seif Capsule [Network]
            Total size: 997.71 GB
            Total number of backups: 56
            Oldest backup: 2014-09-15 09:31:01 +0000
            Last backup: 2015-03-24 14:59:12 +0000
            Size of backup disk: Too small
                Backup size 997.71 GB < (Disk used 452.11 GB X 3)
    Top Processes by CPU: ℹ️
            35%    WindowServer
            23%    clamscan
            11%    Google Chrome
             2%    mds
             1%    coreaudiod
    Top Processes by Memory: ℹ️
        116 MB    Google Chrome
        115 MB    TweetDeck
        74 MB    Google Chrome Helper EH
        74 MB    Google Chrome Helper
        51 MB    clamscan
    Virtual Memory Information: ℹ️
        90 MB    Free RAM
        979 MB    Active RAM
        772 MB    Inactive RAM
        962 MB    Wired RAM
        47.27 GB    Page-ins
        1.00 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 23, 2015, 09:23:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.internet accounts.remoteservice_2015-03-23-212302_[redacted].crash
        Mar 23, 2015, 08:55:04 PM    Self test - passed
        Mar 23, 2015, 01:05:28 PM    /Library/Logs/DiagnosticReports/Pages_2015-03-23-130528_[redacted].hang
        Mar 23, 2015, 10:34:13 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-23-103413_[reda cted].crash
        Mar 21, 2015, 07:17:12 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-21-191712_[redacted].panic [Click for details]
        Mar 21, 2015, 01:41:17 PM    /Library/Logs/DiagnosticReports/TweetDeck_2015-03-21-134117_[redacted].cpu_reso urce.diag [Click for details]

  • Macbook Pro running very slow and keep getting rainbow wheel

    Dear Friends of the Forum,
    I have Macbook pro mid 2010, and I'm having some issues. The computer is running quite slow when opening any program and the rainbow wheel comes up. Further, the even when trying to click on the commands, the rainbow wheel appears again and I have had to re start the computer a couple of times.
    I started the computer in safe mode and it is running a bit better, but decided to run an EtreCheck. I will share the report with the forum, as I do not have the technical knowledge to completely understand it.
    I would be most appreciative if you could look at it and let me know your thoughts and recommendations.
    Best,
    OA
    EtreCheck version: 2.2 (132)
    Report generated 4/25/15, 10:56 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Click to remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 959 - SN = 9G0130XGCD3MA
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:15:29
    Disk Information: ℹ️
        Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.07 GB (60.93 GB free) - 109 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. iPhone
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Startup Items: ℹ️
        ProTec6b: Path: /Library/StartupItems/ProTec6b
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.ucupdate.plist
        [failed]    com.apple.watchdogd.plist [Click for details]
    Launch Agents: ℹ️
        [not loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [not loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.google.keystone.daemon.plist [Click for support]
        [not loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
        Slick Savings  Adware! [Click to remove]
        Searchme  Adware! [Click to remove]
        Amazon Shopping Assistant  Adware! [Click to remove]
        Ebay Shopping Assistant  Adware! [Click to remove]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    notifyd
             0%    SpotlightNetHelper
    Top Processes by Memory: ℹ️
        475 MB    firefox
        314 MB    kernel_task
        98 MB    Finder
        86 MB    CVMCompiler(2)
        82 MB    UserEventAgent(2)
    Virtual Memory Information: ℹ️
        70 MB    Free RAM
        3.93 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 25, 2015, 10:38:27 PM    Self test - passed
        Apr 25, 2015, 02:59:01 PM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-145901_[redacted] .crash
        Apr 25, 2015, 02:39:01 PM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-143901_[redacted] .crash
        Apr 25, 2015, 02:14:38 PM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-141438_[redacted] .crash
        Apr 25, 2015, 02:02:25 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-020225_[redacted] .crash
        Apr 25, 2015, 01:56:32 AM    /Library/Logs/DiagnosticReports/Finder_2015-04-25-015632_[redacted].cpu_resourc e.diag [Click for details]
        Apr 25, 2015, 01:31:45 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-013145_[redacted] .crash
        Apr 24, 2015, 11:08:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-24-230831_[redac ted].crash
        Apr 24, 2015, 11:08:29 PM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-24-230829_[redacted] .crash
        Apr 23, 2015, 05:48:45 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-23-054845_[redacted] .crash
        Apr 22, 2015, 11:57:09 PM    /Library/Logs/DiagnosticReports/fpsaud_2015-04-22-235709_[redacted].crash
        Apr 25, 2015, 01:17:16 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-011716_[redacted] .crash

    I see that you don't have Time Machine configured, before you do anything you need to make a full backup onto an external hard drive.
    Restart while holding Command R and choose Disk Utility to repair your hard drive. Run repair as many time as it takes to report that no more errors were found, it will probably take two or three attempts.
    These are all adware, click the link next to them to remove
    Safari Extensions: ℹ️
        Slick Savings  Adware! [Click to remove]
        Searchme  Adware! [Click to remove]
        Amazon Shopping Assistant  Adware! [Click to remove]
            Ebay Shopping Assistant  Adware! [Click to remove]

  • Mac Book Pro with Yosemite run clearly slower than Mavericks

    HI
    I come from other thread about problems whit wifi connection with Yosemite. The great Linc David solved the problem and that has meant thoroughly clean the Mac
    I have a Mac Book Pro 13", early 2011 (!only four years¡) with 8 GB of RAM (the maximum), 2,7 GHz Intel Core i7 processor and whit Yosemite everything it´s significantly slower that with Mavericks: open a word, do a screening...even when typing fast some first characters don´t appear.
    My conclusion it´s clear the max OS that you can install in one Mac Book Pro 13", early 2011,(like me) it´s Maverick. Yosemite clearly slows the mac.
    If someone can convince me otherwise I would be very grateful, because I did not backup before installing the Yosemite. And i don´t know how go back. Here you have the Entrecheck report:
    Thanks in advance
    Jesus
    Problem description:
    Mac Book Pro 13”, early 2011 , 8GB  1333 MHz DDR3 (the max), 2,7 GHz Intel Core i7, run clearly slower with Yosemite than Mavericks
    EtreCheck version: 2.1.8 (121)
    Report generated 13 de abril de 2015, 15:28:48 CEST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.7 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 30
    Video Information: ℹ️
        Intel HD Graphics 3000
            Philips 244E 1920 x 1080 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 11:32:43
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500,11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (274.47 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Iomega Storage 500,11 GB
            EFI (disk2s1) <not mounted> : 210 MB
            Time Machine (disk2s2) /Volumes/Time Machine : 499.76 GB (293.79 GB free)
        Iomega Storage 500,11 GB
            EFI (disk1s1) <not mounted> : 210 MB
            Copia de Seguridad (disk1s2) /Volumes/Copia de Seguridad : 499.76 GB (316.45 GB free)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Microsoft Compact Optical Mouse 500
        C3PO USB SMART CARD READER
        Wacom Co.,Ltd. Intuos5 touch S
    Firewire Information: ℹ️
        iomega eGo Rugged FW USB2 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            JVT (disk3s2) /Volumes/JVT : 999.86 GB (868.78 GB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/VMware Fusion.app
        [not loaded]    com.vmware.kext.vmci (90.6.3) [Click for support]
        [not loaded]    com.vmware.kext.vmioplug.14.1.3 (14.1.3) [Click for support]
        [not loaded]    com.vmware.kext.vmnet (0249.89.30) [Click for support]
        [not loaded]    com.vmware.kext.vmx86 (0249.89.30) [Click for support]
        [not loaded]    com.vmware.kext.vsockets (90.6.0) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
        [not loaded]    com.emu.driver.EMUUSBAudio (1.4.0 - SDK 10.6) [Click for support]
        [loaded]    com.hzsystems.terminus.driver (4) [Click for support]
        [not loaded]    com.macvide.driver.MacVideAudioConnectorDriver (1.0.0) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        MySQLCOM: Path: /Library/StartupItems/MySQLCOM
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.rcd.plist
        [killed]    com.apple.SafariCloudHistoryPushAgent.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        14 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        6 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.divx.dms.agent.plist [Click for support]
        [loaded]    com.divx.update.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.wacom.wacomtablet.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.bombich.ccc.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Mail    Aplicación Hidden (/Applications/Mail.app)
        Dropbox    Aplicación  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        iMedia Converter Deluxe 
        iTube Studio
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MySQL  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            Time Machine [Local]
            Total size: 499.76 GB
            Total number of backups: 2
            Oldest backup: 2012-11-25 14:45:01 +0000
            Last backup: 2012-11-26 22:08:06 +0000
            Size of backup disk: Excellent
                Backup size 499.76 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             9%    mds
             5%    WindowServer
             0%    fontd
             0%    taskgated
             0%    com.apple.ifdreader
    Top Processes by Memory: ℹ️
        412 MB    Finder
        172 MB    Safari
        137 MB    Mail
        86 MB    com.apple.WebKit.WebContent
        69 MB    WindowServer
    Virtual Memory Information: ℹ️
        2.92 GB    Free RAM
        1.95 GB    Active RAM
        762 MB    Inactive RAM
        1.64 GB    Wired RAM
        21.92 GB    Page-ins
        212 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 13, 2015, 04:20:54 AM    /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-042054_[redacted].cpu_reso urce.diag [Click for details]
        Apr 13, 2015, 03:55:58 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-13-035558_[reda cted].crash
        Apr 13, 2015, 03:55:31 AM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-04-13-035531 _[redacted].crash
        Apr 13, 2015, 03:54:03 AM    Self test - passed
        Apr 13, 2015, 03:53:27 AM    /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-035327_[redacted].cpu_reso urce.diag [Click for details]
        Apr 13, 2015, 03:33:24 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-13-033324_[redacted]. crash
        Apr 13, 2015, 01:03:43 AM    /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-010343_[redacted].cpu_reso urce.diag [Click for details]
        Apr 13, 2015, 12:59:40 AM    /Library/Logs/DiagnosticReports/AntivirusforMac_2015-04-13-005940_[redacted].cp u_resource.diag [Click for details]
        Apr 12, 2015, 10:28:40 PM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-12-222840_[redacted]. crash
        Apr 12, 2015, 07:58:07 PM    /Library/Logs/DiagnosticReports/System Preferences_2015-04-12-195807_[redacted].hang

    In fact many Mac forums talk about change the hard disk mechanical to other of solid state as solution for MacBook Pro.

  • My late 2011 MacBook Pro is running very slow

    Problem description:
    Fan is blowing loudly even though the laptop doesn’t appear to be warm.
    Running extremely slow.
    Problems came out of nowhere, was running very smoothly two days ago.
    EtreCheck version: 2.0.11 (98)
    Report generated November 16, 2014 at 8:56:56 AM PST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.5 GHz Intel Core i7 CPU: 4-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1680 x 1050
      AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.9.2 (13C64) - Uptime: 11:41:0
    Disk Information: ℹ️
      Hitachi HTS727575A9E362 disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 749.30 GB (508.37 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Anywhere
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.crashplan.engine.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [not loaded] com.jamfsoftware.startupItem.plist Support
      [running] com.jamfsoftware.task.1.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.swupd.preference.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.facebook.videochat.[redacted].plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Resources/CrashPlan menu bar.app)
      World Clock Deluxe Application (/Applications/World Clock Deluxe.app)
      Spotify Application (/Applications/Spotify.app)
      TuneupMyMac Application (/Users/[redacted]/.Trash/TuneupMyMac.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      Default Browser: Version: 537 - SDK 10.9
      AppleConnect: Version: 2.6.3 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.1.0 Support
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User Internet Plug-ins: ℹ️
      NPRoblox: Version: 1.0.2.12 - SDK 10.9 Support
    Safari Extensions: ℹ️
      Omnibar
      Searchme
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          41% installd
          8% WindowServer
          3% mds
          2% fseventsd
          0% AppleSpell
    Top Processes by Memory: ℹ️
      219 MB softwareupdated
      163 MB Google Chrome
      112 MB installd
      101 MB Google Chrome Helper
      94 MB java
    Virtual Memory Information: ℹ️
      366 MB Free RAM
      1.62 GB Active RAM
      1.31 GB Inactive RAM
      988 MB Wired RAM
      840 MB Page-ins
      0 B Page-outs
    Anyone have any idea what led to this sudden slow down?

    Hi JPOB926,
    If you are having an issue with your MacBook Pro performing slowly as well as the fans coming on at inappropriate times, I would suggest that you first reset the computer's parameter RAM. See this article -
    OS X Mavericks: Reset your computer’s PRAM
    Should the issues continue, reset the MacBook Pro's System Management Controller -
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My 2012 Macbook pro is running very slow from this week

    Started from the day before yesterday, my Macbook runs very slow. A single click on anything can cause me to wait its finish running. Even when typing
    Here is the result
    EtreCheck version: 2.1 (101)
    Report generated December 4, 2014 at 11:02:03 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.9 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 1:16:59
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (377.07 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [loaded] org.macosforge.xquartz.startx.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
      [loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      有道词典  Application (/Applications/有道词典.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 10.1.12 [Support]
      Mathematica: Version: 9.0.1.4092152 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    userinternetplugins ℹ️
      RealPlayer Plugin: Version: Unknown [Support]
      aliedit: Version: 1.0 - SDK 10.6 [Support]
      aThunderPlugIn: Version: Unknown
    Safari Extensions: ℹ️
      Extensions: No such file or directory
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          5% WindowServer
          2% hidd
          1% M-fM^\M^IM-iM^AM^SM-hM-/M^MM-eM^EM-8
          0% Finder
          0% Dock
    Top Processes by Memory: ℹ️
      172 MB softwareupdated
      112 MB ocspd
      103 MB com.apple.WebKit.WebContent
      86 MB Safari
      86 MB Finder
    Virtual Memory Information: ℹ️
      3.51 GB Free RAM
      3.52 GB Active RAM
      597 MB Inactive RAM
      965 MB Wired RAM
      1.50 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 4, 2014, 10:21:17 AM QQ_2014-12-04-102117_JIAYIs-MacBook-Pro.hang
      Dec 4, 2014, 09:47:29 AM Self test - passed
      Dec 3, 2014, 11:23:25 AM com.apple.WebKit.WebContent_2014-12-03-112325_JIAYIs-MacBook-Pro.crash

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My MacBook Pro is running very slow with the wheel constantly spinning.  Can anyone please help?!?!

    My MacBook is running very slow and the wheel is constantly spinning.  It's not just using the internet as it takes forever to start, open programs, etc.  It is even taking me a long time to type in this question as the spinning wheel keeps coming up.  Below is the EtreCheck.   I would appreciate it if someone could please help me!
    EtreCheck version: 1.9.15 (52)
    Report generated September 7, 2014 at 11:30:33 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 5:3:7
    Disk Information: ?
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (425.17 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.6) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    Launch Agents: ?
      [loaded] com.google.keystone.agent.plist Support
      [running] com.sony.SonyAutoLauncher.agent.plist Support
    User Launch Agents: ?
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    User Login Items: ?
      iTunesHelper
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          0% mdworker
          0% Microsoft Excel
          0% aosnotifyd
    Top Processes by Memory: ?
      115 MB Microsoft Excel
      115 MB Safari
      70 MB Mail
      68 MB com.apple.WebKit.WebContent
      66 MB com.apple.IconServicesAgent
    Virtual Memory Information: ?
      1.71 GB Free RAM
      1.46 GB Active RAM
      161 MB Inactive RAM
      685 MB Wired RAM
      353 MB Page-ins
      0 B Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • System running ridiculously slow after installing Yosemite and Adobe CC

    SInce installing Yosemite and upgrading to Adobe CC for all my design apps, my computer runs soooooo slow. Since then, I've run all the disk utility stuff and upgraded from 8gb to 12gb of RAM. That about ends my knowledge. I ran EntreCheck with report below. Any insight on what to do would be HUGELY appreciated.
    Problem description:
    everything is running soooooooo slow.
    EtreCheck version: 2.1.8 (121)
    Report generated March 20, 2015 at 12:19:11 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️<etrecheck://help/hardware>
       iMac (27-inch, Mid 2010) (Technical Specifications)<http://support.apple.com/kb/SP695>
       iMac - model: iMac11,3
       1 2.8 GHz Intel Core i5 CPU: 4-core
       12 GB RAM Upgradeable
           BANK 0/DIMM0
               4 GB DDR3 1333 MHz ok
           BANK 1/DIMM0
               4 GB DDR3 1333 MHz ok
           BANK 0/DIMM1
               2 GB DDR3 1333 MHz ok
           BANK 1/DIMM1
               2 GB DDR3 1333 MHz ok
       Bluetooth: Old - Handoff/Airdrop2 not supported
       Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️<etrecheck://help/video>
       ATI Radeon HD 5750 - VRAM: 1024 MB
           iMac 2560 x 1440
    System Software: ℹ️<etrecheck://help/systemsoftware>
       OS X 10.10.2 (14C109) - Time since boot: 1:33:15
    Disk Information: ℹ️<etrecheck://help/disk>
       WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
           EFI (disk0s1) <not mounted> : 210 MB
           Macintosh HD (disk0s2) / : 999.35 GB (586.39 GB free)
           Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
       HL-DT-STDVDRW  GA32N
    USB Information: ℹ️<etrecheck://help/usb>
       Apple Inc. BRCM2046 Hub
           Apple Inc. Bluetooth USB Host Controller
       Apple Internal Memory Card Reader
       Apple Inc. Built-in iSight
       Apple Computer, Inc. IR Receiver
    Configuration files: ℹ️<etrecheck://help/configurationfiles>
       /etc/hosts - Count: 30
    Gatekeeper: ℹ️<etrecheck://help/gatekeeper>
       Mac App Store and identified developers
    Launch Agents: ℹ️<etrecheck://help/launchagents>
       [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]<http://www.google.com/search?q=com.adobe.AAM.Updater-1.0.plist+support+site:adob e.com>
       [loaded]    com.adobe.AdobeCreativeCloud.plist [Click for support]<http://www.google.com/search?q=com.adobe.AdobeCreativeCloud.plist+support+site:a dobe.com>
       [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]<http://www.google.com/search?q=com.adobe.CS5ServiceManager.plist+support+site:ad obe.com>
       [loaded]    com.google.keystone.agent.plist [Click for support]<http://www.google.com/search?q=com.google.keystone.agent.plist+support+site:goog le.com>
       [loaded]    com.hp.help.tocgenerator.plist [Click for support]<http://www.google.com/search?q=com.hp.help.tocgenerator.plist+support+site:hp.co m>
       [loaded]    com.intego.backupassistant.agent.plist [Click for support]<http://www.google.com/search?q=com.intego.backupassistant.agent.plist+support+si te:intego.com>
    Launch Daemons: ℹ️<etrecheck://help/launchdaemons>
       [loaded]    com.adobe.fpsaud.plist [Click for support]<http://www.google.com/search?q=com.adobe.fpsaud.plist+support+site:adobe.com>
       [loaded]    com.adobe.SwitchBoard.plist [Click for support]<http://www.google.com/search?q=com.adobe.SwitchBoard.plist+support+site:adobe.co m>
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    User Launch Agents: ℹ️<etrecheck://help/userlaunchagents>
       [loaded]    com.adobe.ARM.[...].plist [Click for support]<http://www.google.com/search?q=com.adobe.ARM.78cc0ca4390391ccbf3e6ae7434b49da845 cbb801c17ced9d324e9da.plist+support+site:adobe.com>
       [running]    com.akamai.single-user-client.plist [Click for support]<http://www.google.com/search?q=com.akamai.single-user-client.plist+support+site: akamai.com>
       [failed]    com.apple.CSConfigDotMacCert-[...]@me.com<http://me.com>-SharedServices.Agent.plist
       [running]    com.spotify.webhelper.plist [Click for support]<http://www.google.com/search?q=com.spotify.webhelper.plist+support+site:spotify. com>
    User Login Items: ℹ️<etrecheck://help/loginitems>
       Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️<etrecheck://help/internetplugins>
       o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]<http://www.google.com/search?q=support+site:google.com>
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       Default Browser: Version: 600 - SDK 10.10
       CouponPrinter-FireFox: Version: Version 1.1.5
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       Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]<http://www.google.com/search?q=support+site:microsoft.com>
       Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]<http://www.google.com/search?q=Flash%20Player+support+site:macromedia.com>
       QuickTime Plugin: Version: 7.7.3
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       iPhotoPhotocast: Version: 7.0
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       Akamai NetSession Preferences  [Click for support]<http://www.google.com/search?q=Akamai%20NetSession%20Preferences+support+site:yo urcompany.com>
       Flash Player  [Click for support]<http://www.google.com/search?q=Flash%20Player+support+site:adobe.com>
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    Time Machine: ℹ️<etrecheck://help/timemachine>
       Skip System Files: NO
       Auto backup: NO - Auto backup turned off
       Volumes being backed up:
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       Destinations:
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           Total size: 2.00 TB
           Total number of backups: 18
           Oldest backup: 2014-12-10 04:43:29 +0000
           Last backup: 2015-03-07 20:22:58 +0000
           Size of backup disk: Adequate
               Backup size 2.00 TB > (Disk used 412.95 GB X 3)
    Top Processes by CPU: ℹ️<etrecheck://help/cpu>
            1%    sysmond
            0%    fontd
            0%    Activity Monitor
            0%    SystemUIServer
            0%    mds
    Top Processes by Memory: ℹ️<etrecheck://help/memory>
       206 MB    mds_stores
       103 MB    WindowServer
       77 MB    Finder
       77 MB    com.apple.WebKit.WebContent
       64 MB    Activity Monitor
    Virtual Memory Information: ℹ️<etrecheck://help/vm>
       9.44 GB    Free RAM
       1.99 GB    Active RAM
       622 MB    Inactive RAM
       827 MB    Wired RAM
       1.87 GB    Page-ins
       0 B    Page-outs
    Diagnostics Information: ℹ️<etrecheck://help/diagnostics>
       Mar 19, 2015, 11:42:51 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-19-234251_[ redacted].hang
       Mar 19, 2015, 10:36:03 PM    Self test - passed
       Mar 18, 2015, 09:49:31 PM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-18-214931_[redacted].hang
       Mar 18, 2015, 06:09:50 PM    /Library/Logs/DiagnosticReports/AdobeAcrobat_2015-03-18-180950_[redacted].hang
       Mar 18, 2015, 03:13:06 PM    /Library/Logs/DiagnosticReports/System Preferences_2015-03-18-151306_[redacted].hang
       Mar 18, 2015, 03:12:39 PM    /Library/Logs/DiagnosticReports/Spotify_2015-03-18-151239_[redacted].hang
       Mar 18, 2015, 03:10:52 PM    /Library/Logs/DiagnosticReports/Safari_2015-03-18-151052_[redacted].hang
       Mar 17, 2015, 10:39:53 PM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-17-223953_[redacted].hang
       Mar 17, 2015, 08:28:02 AM    /Library/Logs/DiagnosticReports/Safari_2015-03-17-082802_[redacted].hang

    Thanks so much for the detailed instructions...but they didn't seem to work.
    At this point I've erased the drive and reinstalled Yosemite. I haven't brought any files or applications back in yet, but things are still moving really slow. Here's my latest EntreCheck report. Any insight would be very helpful.
    Problem description:
    sytstem, even after a bringing it back to factory settings, is still running really really slow
    EtreCheck version: 2.1.8 (121)
    Report generated March 22, 2015 at 11:23:25 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 2.8 GHz Intel Core i5 CPU: 4-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5750 - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 1:28:31
    Disk Information: ℹ️
        WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (989.92 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
    3rd Party Preference Panes: ℹ️
        None
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             2%    WindowServer
             0%    launchd
             0%    dpd
    Top Processes by Memory: ℹ️
        155 MB    mds_stores
        129 MB    softwareupdated
        103 MB    Dock
        64 MB    Finder
        64 MB    com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
        8.51 GB    Free RAM
        2.13 GB    Active RAM
        1.24 GB    Inactive RAM
        1.00 GB    Wired RAM
        2.36 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 22, 2015, 09:49:57 PM    Self test - passed

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