Visio "updating" file whenever it is opened on a new PC and making a mess

I've got a new PC with the same version of Visio that my charts were originally created in.  Whenever I open a chart, I get an "updating" message and my chart is completely borked.  names are deleted, box sizes shift, updates to the chart
are missing. 
Is there any way to open these charts without "updating"?

Hi,
Is there any other detail error when Visio updating files? If there is, please share it with us. I suppose if this Visio file is connected to other data source and select “Automatically Link”.
If so, we’d better to update the chart manually. Since the shapes are linked to data, the data is updated normally when you run Refresh Data, but only inside existing shapes. Refreshing the data does not add or remove shapes.
If there is anything I can do for you regarding this issue, don't hesitate to tell me.
Best regards,

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