Vista services missing on pre install

I purchased my notebook over a year ago and am just now trying to instal a printer (I previously used my work laptop). I keep getting a print spooler error and when I try to start the spooler I get an access denied message. After maaaaaaaaaaaaaaaany hours spent trying to understand what my problem was I finally determined that the preinstall done by Lenovo did not include any SERVICES on my notebook.
When I go to Administrative Tools, services - it is completely empty.
Having looked at someone elses laptop that has Vista I realized something is obviously missing.
Now here is the problem, I don't have disks because it was pre installed, so I don't have a clue where to get these "services" from. I can't copy them from another computer (tried this no ability to do it) and I can't seem to find files for them.
The service I specifically want is the Print Spooler so that I can at least get a printer attached to my laptop.
Having gone through Lenovo and talked to someone extremely rude (would not even give me his name when I wanted to escalate, in fact hung up on me) who kept saying sorry we can't help you since you are under warranty and wouldn't even suggest what could possible been done, I am at my wits end. Can anyone give me any advice on this?
Biggest mistake IBM ever did was sell the hardware off to Lenovo!!!

yes u can all you have to do is go to lenovo care or thinkvantage menu which ever you have in your system select the option "create recovery media thid figure should give you some idea....
Message Edited by samavedam_vijay on 10-15-2008 09:53 PM
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

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