VN7-791G bluetooth devices not working after Windows 10 upgrade

After upgrading to Windows 10 on my 2 month old Acer VN7-791G, my Logitech bluetooth mouse could not pair, my bluetooth speakers could not pair and neither could by Nexus 7.  All these devices were working fine on Win 8.1 earlier. Under Device Manager, only the generic Windows Bluetooth, Microsoft Bluetooth Enumerator and LE Enumerator drivers were showing (dated  21/6/2006).  Under Network adapters, the driver showing was the Qualcomm Atheros QCA64x4 ver 10.0.0.62 dated 18/5/2015. I checked that this model is indeed compatible under ACER's website for Windows 10.  I have also been checking the ACER drivers for Win 10 for this model but there are no new updated ones for Bluetooth. I downloaded the Win 8.1 ones and installed them but they still would not work (the Microsoft ones are still showing under Device Manager). I had to actually downgrade back to 8.1 a few days ago due to this issue but thought I would try to update to Windows 10 again hoping it would work but still no luck.  I had googled but can't seem to find a solution and suspect that I need an updated bluetooth driver for Windows 10 from Acer or Broadcom.  The Atheros website do not have any Windows 10 bluetooth drivers as well. I may have to downgrade again and try again in a few months time unless someone could please point me in the right direction. Thank you.  

Yay! Success at last!  Well, I had to resort to drastic measures which I was dreading and delaying. Basically, I rolled back to Windows 8.1 Then Reset PC to Factory Setting.  This wiped out all data and applications/programs After getting back to default Windows 8.1, I tried pairing my bluetooth mouse and it worked I then immediately installed Windows 10 (from ISO file downloaded earlier) off a USB stick I chose the option for a clean install (this doesn't load any of the ACER bloatware) Once logging into Windows 10,I went into Device Manager and uninstalled all Bluetooth drivers Then I ran the setup for the Windows 8.1 Atheros bluetooth drivers as suggested - "LITE-ON Bluetooth_M 3rd WiFi 2x2 AC+ BT M.2 QCA NFA344_3.0.0.373_W81x64" I tried pairing my mouse and Nexus 7 and it works!!! For reference, here is my setup under Windows 10 after successfully pairing bluetooth devices. btw, interesting to see that the event log still reports some error about further installation just like earlier - probably indicates that the Win 8.1 Acer drivers are not 100% compatible yet.     

Similar Messages

  • ITunes Not Working After Windows Upgrade from Vista to 7

    I recently upgraded a laptop from Vista to 7.  iTunes 7.x was installed before the upgrade.  As soon as Windows 7 was insatlled I upgraded to the lates version of iTunes(10.x).  After the upgrade I had some issue where I was getting an error about artwork and iTunes would not open.  I renamed the artwork folder to old and then I was able to get into iTunes.  The next problem that I am running in to is that any time I click on a task such as find music iTunes stops responding and crashes.  I've tried new config files, completely uninstalling and reinstalling, clean booting, etc. with no luck.  Anyone have any suggestions?

    I've been working on this issue for 2 days with no luck.  Still looking for a solution if anyone has one.  Thanks!

  • Photoshop not working after windows upgrade

    Could someone help me with the above issue...All the other Adobe products work fine...except photoshop

    Those upgrades to Windows 2000 are tough.
    Okay, in all seriousness, could you please provide some details?
    What version, how did you upgrade, what failure or error are you seeing?
    Details matter.  Screen grabs could be very helpful.
    -Noel

  • My laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade,

    my laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade, driver on your website fails to setup at 83 % with an error message

    Welcome to the HP Forums  MillaMagia,
    I see by your post that the USB isn't being recognized.
    I can help you with this issue.
    Are you using the same USB cable? (known good USB cable)
    You want to use the normal USB slot 2.0 cable and not the latest USB 3.0.
    USB 3.0 are supposed to be backwards compatible.
    Try another USB port on the Laptop, some of the USB ports are more powered then others.
    I have provided a document to see if the printer is partially recognized in the device manager, which is causing the printer not to be recognized again. (the uninstall from the CD should have removed the entry and the printer from the registry)
    Leave the printer turned on and the USB cable connected directly to the computer and the printer's power cord directly into a wall outlet.
    How do I get into Windows Device Manager?
    Here is a document for Identifying problems in Windows Device Manager.
    Check to see if there are any hardware driver conflicts, you might see a ! mark or a red x beside a device with a conflict or unknown device, look under universal serial bus controllers, look for USB printing support or mass storage device, delete the entry by right clicking and select uninstall, OK.
    Let me know how it was listed. (screen shots welcome)
    If this is a Laptop then check the power management settings.
    Access the device manager. Windows 8-How do I access the Device Manager.
    Select universal serial bus controllers from the list, for each USB root hub, right click and left click on properties, for power management remove the check mark for "Allow the computer to turn off this device to save power". It allows the computer to limit or turn off power for this device.
    Disconnect the USB, run the full uninstall and reinstall the printer software again.
    If you need further assistance, let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Beats Audio Control Panel software not working after Windows 10 upgrade.

    Beats Audio Control Panel software not working after Windows 10 upgrade.  the Beats sound enhancement is useless in WIndows 10. When opening the Windows 10 sound properties  I'm getting this box message: Auido enhancement problem Windows has detected the audio enhancement for the following device are causing problems: Speakers / Headphones (IDT High Definition Audio Codec) Woud you like to disable driver enhancement for this device?  IDT High Definition Audio CodecBeats Audio Control Panel version6.10.6491.02013.11.2009:43:18 Please provide some kind of fix for this?

    Well, it has been a long road on the Win 10 upgrade. At first I got the same error message as above, but after deleting the Dolby Advanced Audio v2 in Win 10 using Control Panel Programs and Features and rebooting, I got into the continual BSOD upon reboot. Here are the steps I took to at least get stable on Windows 10. First, I rolled back to Windows 8.1 using the advanced feature in the BSOD recovery options. Once back in Win 8.1, I deleted the Dolby Advanced Audio v2 using Add/Remove Programs in Control Panel. Then I downloaded the Win 10 update and re-installed it. Once that completed, I updated the Intel Graphics driver under the display adapters (on my G780 it is an Intel HD Graphics 4000, and the driver can be found at  https://downloadcenter.intel.com/). Currently I am running version 10.18.10.4252 for my machine. Then, under the Device Manager, I updated the Conexant SmartAudio HD driver under the Sound, video, and game controllers. That driver is currently at 8.66.4.50 and was automatically downloaded from the web when I requested to update driver.  I also changed several others settings such as Notify to schedule restart after updates are installed instead of automatic (under Settings --> Update & Security --> Advanced Options) and Do you want Windows to download driver software and realistic icons for your devices? --> No, let me choose what to do, never install driver software from Windows Update.  After that, I shut down the machine, waited a moment and booted back up. I have no idea why this helped or if it is overkill, but I am stable and running without a fear of rebooting now. Hope this helps if someone else is having this same issue.

  • When apple will fix the problem of the Bluetooth. It is not working after the upgrade to7.03

    when apple will fix the problem of the Bluetooth. It is not working after the upgrade to7.03

    there is no problem with B/T and iOS7.0.3 in my case used on iPhone 5 and 4 in several environments including in car
    Do a reset
    restore with back up and if required as new

  • Fingerprint Reader not working after windows password reset

    Hi There
    I was using windows login (single admin user) and fingerprint reader to login to my Thinkpad T510. Yesterday night I changed windows password and I didn't update finger print. Unfortunately I am not able to login when I tried to login using windows login today, I forgot the password and when I tried finger print reader it is just throwing error.
    Why finger print is not working after windows password reset? What should I do to login?
    Help would be appreciated!!

    I just called the tech support just now? I just asked the 'why the finger print reader not recognizing the finger print after changing windows password?', and he gave the following answers
    1. You should change fingerprint while changing windows password.  I don't understand the reason behind it, btw is this true?
    2. We can't do anything for this issue.

  • Touch screen not working after windows 10

    Touch screen is not working after windows 10 was down loaded.  Also the zoom keeps changing on it's own.  Does anyone know how to fix this?

    Could you provide the unit's Model name/number?

  • TX2500Z touchscreen does not work after Windows7 upgrade from HP specific to S/N, etc on laptop.

    My TX2500Z touchscreen does not work after I upgraded to Windows 7. I cannot find any support or drivers, etc. to fix.  I bought Windows 7 directly from HP specific to my P/N and S/N on my TX2500Z.  Any help? Thanks.

    after 2,5 days (spending half a day within the apple shop as well with this problem) i have it all back on track.
    i did a lot of different things: trying to remove and reinstall iPhoto; did a SL installation over the old SL I had on my HD; backing up all the data of course before and reformatting my HD and installing a new clean SL version on it + a new clean version of iLife9 with all the updates and than I migrate with migrate assistant all the data and setting with time machine back onto it, but all this didn't work, because it also migrated the error/bug through time machine with it.
    so at the end i just installed a brand new, clean SL version on my hard drive, than I did the updates and put all my data, photos, docs, movies, mail, bookmarks, music, etc manual back into the system (drag and drop from my external HD, where i had an exact copy of my internal HD) and did all the settings again in all the different programs.
    the only thing i used migrant assistant with time machine for was for the programs. it seems to work now all fine and i even got more free space on my HD, because some of the old stuff i always carried with me but i never used, i didn't take over.
    basically everything is clean now. At least i hope and works fine. touch wood!

  • Why is Time machine backup not working after Mavericks upgrade?

    Why is Time machine backup not working after Mavericks upgrade?

    I had the same problem due to the Fire Wire port.  Apple tested it told me it is OK!, I tried a new cable, and have tested both ports on my back up device.  I find it strange that as soon as I installed Mavericks.  The drive does work using USB.  It could be a coincidence, I don't absolutely know at this point, my back up drive ports could stop working, but I doubt it!

  • My outgoing mail is not working after the upgrade OS to mavericks. my mail client version is 7.1 . please help me resolve this issue

    My outgoing mail is not working after the upgrade OS to the mavericks. my mail client version is 7.1 . please help me out resolve this issue

    Please let me know , How we can reinstall apple mail ? .
    1 . We updated OS to mavericks few machine in last december and still does't works SMTP (Out going mail) on those MAC.
    2.  After that most recently we updated OS to mavericks few machine those are working will with SMTP server .
             a)Not showing any SMTP connection in TCP trace ,
             b) Connection docter every time Says "Connecting to the server "
    3, Then we have installed thunderberd (another mail) client on maverick os, which OS related to apple mail client not woking . It seems other mail client is working well with SMTP server .
    Please help me .
    Thanks,
    Ranesh..

  • Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password is now not working after the upgrade to 10.5.

    Object is to sync address and calendar between laptop with Max OS 10.4.11 and iPhone. Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password for the laptop is now not working after the upgrade to 10.5., though it was working prior to the upgrade, for file sharing.

    @ BDAqua > I tried your suggestion but no luck. holding opt+command just gave me a blue screen and it rebotted, pushing the disk out of the drive. Yes, the macbook has 1 gb of ram. I realize that the min req. call for 2 gb of ram so i've got an order in for another dimm to put into the machine. Thanks for your suggestions.
    @ a_brody > Yes. The machine was plugged into a power source. The disk promts you to do that and i recall aspect this form other installs. Thanks for the reminder tho! ( btw your second post is like greek to me man!) 
    @ Kuncklesmac > You're right about Snow Leopard being an upgrade from Leopard. I'm aware of this. And yes previously i've been told by Apple that I needed the Box Set (not the family pack.  i am using the family pack for OS Snow Leopard) to upgrade my 10.4.11 mac - they never mentioned adding ram but i figured that out on my own and an apple specialist recommended it when i purchased Snow Leopard and confirmed that I coul duse the Snow Leopard to upgarde from Tiger (10.4.11). I've also read extensively (as i said above) that it isn't necessary (always) to buy the box set. Several 10.4.11 users report having upgraded using the Snow Leopard upgrade disk only (not the Box Set) without trouble on intel macs (also see the apple link i posted). So i'm just ondering how they did it and i cannot. 
    Thanks fo rall yor help!

  • The MSS ECM FPM Steps are not working after the upgrade

    Hi all,
    The MSS ECM FPM Steps are not working after the upgrade. We use Java Webdynpro and MSS ECM (SP17), version 603.
    On cliking the FPM steps, nothing is happening, however we can navigate using the buttons.
    But this functionality was working before the upgrade.
    Please let me know what should I do.
    Thanks,
    Sarayoodharan.K

    clinet provided in the backend system was not correct during SSO certificate using tx-code strustsso2 -  Cleint should be 000

  • Re: Safari 7.0 zoom not working after Mavericks upgrade.

    Re: Safari 7.0 zoom not working after Mavericks upgrade.

    Hey there sarunelis,
    It sounds like after updating to 10.9 the zoom function is not functioning at all. It sounds like you may need to check for 3rd party plugins. This article will help you check for that.
    Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
    http://support.apple.com/kb/ts3230
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Bluetooth is not working with Windows 8.1 on U410 touch

    Hello,
    I have a Lenovo U410 touch, and i just upgraded to windows 8.1 though the store.
    And the bluetooth is not working at all, it says that the PC is searching for Bluetooth devices. While everything was working great before.
    I have updated all the drivers from the Lenovo websites and still nothing is working
    I went to device manager and checked under bluetooth: Intel (R) Centrino Wireless Bluettoth 4.0 + High Speed. Microsoft Bluettoth Enumator, Microsoft Bluetooth LE enumarator all 3 are up to date.
    Then I went to network connections (from the start) and i have a red cross under Bluettoth network connection 2 and says not connected.
    My windows is also up to date
    I really think gooing back to Windows 8 since i cannot listen to my music on my beatbox and connect to my phone and tablet,
    Thank you for your help

    neokenchi wrote:
    hi erabbath,
    Welcome to the Forums.
    If you have the Intel Centrino N2230 Wireless + Bluetooth adapter, can you try to:
    1. Navigate to the Control Panel (large icon view) > Devices and Printers and try to pair a bluetooth device (i.e. Bluetooth Headset) and observe if it gets detected under the device list.
    2. If the Bluetooth Headset is listed but it's not working try toright click on it > choose Properties. On the bluetooth properties Window, go to the Services Tab and check all the appropriate bluetooth services.
    Sample picture
    Let me know your findings.
    Regards
    Thank you very much for your answer,
    I went to Control Panel  > Devices and Printers and i tried to add a new device as the bluetooth doesn't appear this is what i got. By the way the bluetooth was on.
    Link to picture
    And this is what i have on the Bluettoth
    And it search endlessly whereas before the upgrade it was working properly,
    All the drivers are up to date as well as windows updates are all installed
    Thanks in advance for your help
    Regards
    Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Maybe you are looking for