Waiting for chat. Moved to contact chat because of a small red excailmation point over the CC icon. This is followed by a prompt, (under the Apps tab), "There is a Problem". Any help with this issue?
"There is a Problem"?
Dave,
I am sorry to say, the "creative cloud" is entirely useless to me. I routinely go to locations where internet access is not available and despite repeated sign in's and activations, prior to leaving, if there is no connection available on site, it will not work. i.e., it is useless.
Most disturbing... When I contact "chat", or call in to tech support, I am told there is nothing I can do and if I want to cancel the subscription (which I really don't want to do, but I am paying for something that does not work), I have to pay the "cancellation fee", despite my quoting your earlier message which stated that there is a known problem causing this. With no one else to contact to discuss this with and no other solutions being presented, I'm running out of options.
At this point, I am no longer even trying to use any of the other programs available via "creative cloud", since I am unsure of what the long term result will be and I have gone back to using my old / backup computer with the my previous, stand-a-lone, Photoshop, etc., installations.
Worse... "Chat" notified me that the cost for upgrading my stand-a-lone Photoshop (CS5 -> CS6) will soon go up because I had not upgraded it "in a timely manner" (ie, last year when I opted for the upgrade through creative cloud instead).
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import java.applet.*;
import java.net.*;
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