Want to reorganize/customize the name of "directories" options for 79XX phones

Question

Is ther any options to modify when press the directories button. I am trying to change the order the missed call, received call, etc, also rename the directories options too.
Thanks
Mollah

Answer 1

This is fairly easy to do. Note that this will only work on the 79xx phones. The other phones all handle missed/placed/received calls differently. (There's no commonality at all across the range with this. Thanks Cisco. Grrr...)
You'll need a webserver which the phones can talk to.
Create a file on your webserver called,say, directories.xml (It must be an XML file) In it place:
<?xml version="1.0" encoding="UTF-8"?>
<CiscoIPPhoneMenu>
  <Title>Services</Title>
  <Prompt>Directories</Prompt>
  <MenuItem>
    <Name>Missed Calls</Name>
    <URL>Application:Cisco/MissedCalls</URL>
  </MenuItem>
  <MenuItem>
    <Name>Placed Calls</Name>
    <URL>Application:Cisco/PlacedCalls</URL>
  </MenuItem>
  <MenuItem>
    <Name>Received Calls</Name>
    <URL>Application:Cisco/ReceivedCalls</URL>
  </MenuItem>
</CiscoIPPhoneMenu>
This will give you a basic directories list which I hope you can work out how to change.
Then, go to ccmadmin -> System -> Enterprise Parameters (or for testing, you can set this on a device) and set the URL for the "URL Directories" (& Secure Directories) to the above XML on your webserver. e.g.
http://SERVER.example.com/directories.xml
If you want to be advanced, you can then use a script to dynamically generate the XML and customise it per phone. The phones add the URL parameter "name=XXX" where XXX is the phone's device name. e.g. SEP112233445566.
GTG