Warranty Mess! Whats going on Lenovo???

Question

I bought my W520 weeks ago, and i love it, its the best laptop i ever had.
BUT. I bought the extended 2 year ONsite Warranty with it, bought at the moment itself of getting the computer.
The warranty still does not show anywhere, neither in account, in comp, etc, anywhere
I have gone through a few phone calls with Lenovo, totally crazy phone calls, in which different people have told me all sort of things, like, you will receive an email in 3 days, and nothing arrived, like yes we have updated it now, and nothing happens, like, etc, etc
Lets cut it short.
That Lenovo takes My Money for an extended warranty, and they fail to deliver it IMMEDIATELY is absolutely not only absurd for such a pro company, but it borders on the Illegal and it borders on even worse things. 
So you buy something with your money and you receive your "something" in return for that money, 3 months later? 2 months, 4 months? who knows when????
excuse me?
The warranty support for Lenovo and their warranty everything itself is the biggest joke in the world of technology i have ever seen
they better get their act together SOON or they are going to end up being sued pretty soon
and i am STILL waiting for my extended warranty that i bought with my hard earned money
and apparently i am not the only one!!!
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/Extended-Warranty-Not-Updated/td-p/614389

Answer 1

It took me 3 months and about 10 hours of phone calls and emails to get my warranty.  Dell are so much better its beyond a joke.  I would still not have one now If I had not kicked up a huge fuss.
Basically, the lenovo warranty system is totally broken.
The biggest con is that you pay for the warranty when you order the machine online, but you dont get any proof or record of it till much later, meaning you cant use it.  They kept telling me that having no record in their system or the warranty status panel was normal, and that I would still be covered NBD.  But that was a lie, as when my FPR stopped working, they said I had no proof of purchsing an NBD, and because I was in a different country, would not be eligable for NDB support - I would have to mail my computer back to UK. 
One problem was that the only thing which came with the delivery of the lenovo was the machine itself - they say a proof of pruchases of the warranty should have been sent with it by some third party company - digital river.  Digital river said they never send proof of delivery with the machine, and blamed lenovo Warranty dept for not honoring the warranty I had paid for.
In the end, I found a link at the bottom of one of the emails from lenovo to a warranty registration website, which was broken.  Each time I put my details in, it gave a server error.  Lenovo tried to do it for me, and anfter that the form would not work at all (said I was registered), but still no warranty on the lenovo system, or on my machine, and they would still not honor it.
Prepare for a lot of unneccessary pain.