We have a new mac book and i can not connect to the internet

I am setting up a new mac book and the wireless is not connecting to the internet. I have gone to airport express in utilities but it does not give me any options for set up. I have a mac and we use wireless with a dsl modem.

OS X: How to troubleshoot Wi-Fi connectivity
If your Mac is new you should call AppleCare. Telephone support is free for the first 90 days of ownership.

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I have a 4th gen iPod touch and I can not connect to the Internet even though my iPad works and my computer let's me get into the Internet. It gives me a message cannot to server. Please help I have tried to reset it but that does not work

I have a iPod touch 4th gen. And I cannot get into the Internet I get a message that say cannot connect to server. The other computer and my iPad still work with the Internet . I have reeked to reset it but that does not work. Please help me.

I do not know wat "reeked to reset" means.
Try the following:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then on your router.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

My macbook pro, iphone, and ipad can not connect to the internet simultaneously. However my room mates computers that are not apple products are connected to the internet.

Occasionally my macbook, iphone, and ipad would not be connected to the internet at the same time. However, when they can connect, all three are connected at the same time. It is not my internet because my room mates computers are connected to the internet the whole time without any problems. When I can't connect, I can still see the network name on th wifi network search. However, when I click connect, the only message that pops up is can not join network.

Hi Lao3262,
Thanks for using Apple Support Communities. These articles have troubleshooting steps for issues with Wi-Fi on Macs and iOS devices respectively:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Cheers,
- Ari

I have a new Mac Book Pro Retinal. Should I leave the charger connected all of the time that I am at my desk or should I disconnect the charger and allow the battery to full cycle?

I have a new Mac Book Pro Retinal. Should I leave the charger connected while I am at my desk or should I disconnect the charger and all the battery to full cycle?

I leave mine plugged in when at a desk most of the time.
The battery will slowly discharge from 100% to 95% even on wall power, then recharge to 100% ... to save usage of the recharge circuits.
At least once a month I use it on battery and let the battery run down to about 40%.
DO NOT run to "dead" ... that will shorten battery life.
BTW: My battery currently (after 1 year) can still hold 101% of factory-designed charge.

Trying to set up my brand new MacBook Pro and it does not connect with the wifi network I have selected for this purpose. Nothing wrong with the wifi as both my iPad and iPhone are happily connected. Suggestions for connecting to the wifi network accepted

Setting up my brand new MacBook Pro and it will not connect to the wifi network. Nothing wrong with the network which is happily working for my iPhone and iPad! Suggestions accepted for making this connection.

Fixing this is a two step process:
1) System preferences > WiFi/Airport ...
... check [√] Ask to join new networks
"Known networks will be joined automatically.
If no known networks are available, you will
be asked before joining a new network."
2) Remove unwanted networks from the list of "known" networks under
System preferences > WiFi/Airport > (Advanced) > | Airport/WiFi pane ...
Close the window and save changes. If no joy, do a restart to ensure you are playing under the new rules.

I have a ipad 64GB Wifi 3G and i can not get onto the internet, i have set up wifi but it wont get on the net

i have a ipad 64GB Wifi 3G and i can not get onto the internet, i dont have a data plan yet & i have set up wifi but it wont conect to the internet

From your description above I conclude that the WiFi transmitter and receiver of your iPad appear to be working, but I abviously cannot tell how well they are working.
Have you reset your iPad already?
Press the Home and sleep/wake buttons simultaneously until only the white Apple logo appears on the screen - usually 10 to 15 seconds - ignore anything else.
Genius Bar: http://www.apple.com/retail/geniusbar/

Can not connect to the internet. This is a new problem since I have been using firefox for years.

I can not connect to the internet. I called mediacom due to the problem and they connected me to internet explorer. They indicated I should contact you for help in connecting to the internet. It appears firefox has made some kind of change since last night since I was using firefox for my internet connection last night. Something has changed. Your help will be appreciated.

http://en.wikipedia.org/wiki/Keyhole_Markup_Language
The only way that file opens thru IE8 for me ''(but not actually in IE8)'' is by using the Zip Utility (then IE closes) that is in WinXP and then opening the two image files in the Windows Fax and Picture Viewer.
I think Firefox is trying to display that file because the MIME-type is for '''''text/plain''''' instead of the appropriate MIME-type of '''application/vnd.google-earth.kml+xml''' or '''application/vnd.google-earth.kmz'''
That is something that needs to be configured in the server that is hosting that file type. Sorry, I don't know how that can be fixed. The one support person here that might know lives in Europe ''(I believe)'', so you might need to wait for an answer.

My imac and ipad2 will not connect to the internet with Windstream using an 2wire DSL modem.

Help my brand new imac and ipad2 will not connect to the internet with Windstream using an "2WIRE" DSL modem. Windstream tech service is useless. i can connect with the built in router through Ethernet or wireless, but still no connecting to internet, help! windstream said everything is working on their end, yea right. What i do know is that both the mac and ipad work at other places and can connect with wireless connected to the internet, so i know it's not the apple products.
these are brand new machines with lion.
This is my first mac, so I’m still new to how it works, which is not helping either so a detailed help would be great. Please help before my wife losses it
thanks

There is a 2701HG-B, and a 2701HG-D. If not labelled on the modem, ask Windstream which one they presently supply or how to tell the difference.
By the way tell your wife it isn't that bad. At least you have an ethernet DSL modem. There were times where DSL modems had RJ-11, USB, and Ethernet, and all three were used to provide access. At least now only the craziest DSL providers still use those modems.

After updating my mac from snow leopard to mountain lion, i can not connect to the internet anymore

After updating my mac book pro from snow leopard to mountain lion, i can not connect to the internet anymore ;(
Anyone know what is wrong with it??
Is something wrong with mountain lion or the wifi itself????
HELP PLEASE!!
I need to use the internet desperately but i cant...
Thank you so much xxx

Hi galleryskins,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
OS X Mountain Lion: Zoom content on the screen
Zoom with a mouse or trackpad
To zoom in and out, hold down the modifier key you specified while you perform the scroll gesture.
For example, if you have a trackpad and used the default settings, zoom in by holding down the Control (^) key while you drag two fingers up on the trackpad. Zoom out by holding down the Control key while you drag two fingers down on the trackpad.
If you chose Picture-in-picture zooming, a window appears near the mouse cursor with the magnified image. If you chose Fullscreen zooming, the entire screen displays the magnified image.
I hope this information helps ....
Have a great day!
- Judy

HT201274 iPhone 4s, but wifi option is greyed out. I want to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, bought a iPhone 5c. how do I erase all on my 4s with no in

I have an iPhone 4s, but wifi the option is greyed out. The wifi stopped working on it months ago. Now I wanted to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, since I bought a new iPhone 5c. I can't erase my phone by pluggin it into my Macbook Pro, since I can't disable the "Find my iPhone" App without internet. How do I erase all the data and setting on my 4s without connecting to the internet? It is running ios 7

See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
I just did it. To enter DFU mode, I had to use "method 3" on this post
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
Too bad my 4S is 2 years old. Wifi is dead. I had to upgrade to 5S, but 5S is soooooo much faster than 4S so it's kind of good outcome. Without the 4S breaking down, a stingy person like me would have never upgraded the phone.

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

If you've forgotten the passcode to unlock your iPad then there are instructions on this page for how to reset the iPad (your iPad doesn't need to be connected to the internet) : http://support.apple.com/kb/HT1212
If your computer's iTunes isnt recognising the iPad when you connect it then have you got a recent version of iTunes installed on your computer ? There are also troubleshooting pages for a device not showing in iTunes on these pages :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591

I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?

I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?

IP routing doesn't work the way many folks might initially think it does; functional IP routing requires manual configuration and the establishment of static routes and default routes specific to the local network configurations, and it's very easy to get it wrong, or to get the default route swapped. Multiple NIC boxes don't magically work, either. (Been there, done that, wondered what happened to my network when the paths got reordered or my route settings were messed up, etc.)
Routing configuration errors can be quite subtle, too. (Again, voice of experience. Ever had a thousand-seat office LAN accidentally routing through your desktop? As the, um, unnamed guilty party discovered, getting into that configuration was subtle. Seeing the performance crater on the fellow's box and on the LAN was obvious.)
Knowing how IP routing works is a prerequisite to getting this configuration to work; there's manual configuration required. Clearly something has gone weird here.
What to do? Read up on IP routing. I'll again suggest the threads and the manual mentioned earlier.
And in general, I prefer to avoid using my comparatively expensive Mac boxes as sub-optimal IP routers or as firewall boxes. General-purpose operating systems and generic x86 boxes are going to be inherently poor IP routers. Dedicated routers (or embedded or surplus x86 boxes with routing software loaded) offload the Mac boxes here, and are also typically easier to configure manage. And "real" IP routers can have hardware specific to efficiently routing packets. Use of an outboard firewall or firewall-router box also greatly simplifies gateway routing, too; it's a configuration that many folks and many businesses tend to use.

The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.

The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet. I'm on my home network and have never had trouble before. My iPad is current on all updates. I have tried to reset the network settings, nothing has worked. I can connect to the internet via my iPhone personal hotspot and all other wireless devices are operating normally on my home wireless network.

I am also having this issue. My boy just got an iPod 4 touch, upgraded to iOS 6. I have a D-Link DGL-4300 108G Wireless Gaming Router. With the iPod I can connect to the router, get an IP address (either DHCP or Static) and even browse through the menu on the router, but I can't connect to the internet.
With a DHCP IP address the iPod give the error "Not connected to the internet" with the static IP address it takes a long time when trying to connect to a website but then it gives the error "server stopped responding".
Clearly the issue is in some setting in the router. I've tried setting up a filter so that the iPod will always have access based on MAC address. I've tried changing the various wireless connection settings, all to no avail. I would greatly appreciate some guidence here.

I just downloaded the latest OS upgrade and since I can not connect to the internet using my cellular data plan.

I just downloaded the latest iOS.7 upgrade on my ipad2, and since I can not connect to the internet using my cellular data plan. I have checked my data plan and it's both current and over 2GB remaining. However the indicator shows no service, thus would be the best steps to recover. Thanks much for any support that can be provided.

Hello Kmart2@3
Check out the troubleshooting article below to get cellular to start working again.
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Regards,
-Norm G.

Was always working and today I get a message that it can not connect to the internet. Internet Exployer works fine. So, I tried uninstalling the program and reinstalled. Still did not work. check out the proxy and firewall no problems there.

I get a message can not connect to the internet when trying to open Mozzila Firefox. It was working fine until my internet service went down. Once back up it was not working. I have tried installing and uninstalling the browser. I have looked at the firewall and proxy on my computer. Still not working Internet Exployer works fine. Deleted all cookies also.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

We have a new mac book and i can not connect to the internet

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