We have a newish apple mac and this morning all our files have vanished - all photo's, vidoes, music etc.  How can we get it back?  Thanks

We have a newish apple mac and this morning all our files have vanished - all photo's, vidoes, music etc.  How can we get it back?  Thanks

First of all, look in the garbage. It's easy to move a folder there without knowing it.
Second, do a Spotlight Search (Cmd-Space), and search for a file you know should be there. If you find the file, there's a good chance that the other files you're looking for are there, too.
If you're in kind of a crisis mode, coming up with pat advice probably isn't a good policy - but I suggest investing in a backup drive in case anything goes wrong. A program like Time Machine can be a life saver.
Post with your results!

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