Web Auth not working
I have spent a lot of time troubleshooting this and think I've narrowed down the problem. Here is the setup:
I've got two 4402 controllers running 4.0.179.11. The guest SSID is mapped to a dynamic interface (VLAN). The VLAN is trunked through one switch where it connects to a DSL modem. It's a Siemens DSL modem that does NAT. So essentially from the perspective of a guest user it is a flat network.
I have a DHCP scope set up on the WLCs. When a guest client connects, it receives an address. Then they open a web browser and say their homepage is http://www.google.com. It times out waiting for a DNS reply.
I did a sniffer trace on the port going to the DSL modem. I see the DNS query with a source IP address of the guest client PC and destination address of the DSL modem (which I guess gets NAT'd to the real DNS server). Then I see the DSL modem ARP for the MAC address of the guest client PC. But here's the kicker: nobody replies to the ARP request. And I believe that is why the guest client is timing out.
It works fine if I bypass the DNS capture by using https://1.1.1.1/login.html. Also once I authenticate, DNS from the client PC works great, so I know it's not an issue with NAT.
I'm guessing the WLC should be responding to the ARP request since the guest client PC cannot talk to the gateway at this point in the process. But why is it not answering?
I'd also like to point out that I first tried all of this on 4.0.206.0 but had the same issues.
Thanks for any help you can provide.
There is a bug in the pre-auth ACL (CSCse93986) but should not affect DNS. The webauth should work fine without a pre-auth ACL, but if you need to use one remember it's not statefull. You will need to allow for outbound and return traffic. I usually start with an ICMP rule to get the hang of the ACL, and then change to DNS. Bottom line you must be able to successfully run a NSLOOKUP to http://www.google.com or a site of your choice from the guest device, before you can get the Cisco Auth page.
DNS Example
Source Destination Source Port Dest Port
I Dir IP Address/Netmask IP Address/Netmask Prot Range Range DSCP Action
1 In 10.0.0.0/255.0.0.0 66.111.52.118/255.255.255.255 17 0-65535 53-53 Any Permit
2 Out 66.111.52.118/255.255.255.255 10.0.0.0/255.0.0.0 17 53-53 0-65535 Any Permit
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We are currently experiencing a problem with web auth on one of our sites. This uses WiSM2 controllers running version 7.2.110.0 of the software.
The affected SSID is set up for web auth exactly the same way as our other site and that works (although that uses WiSMs running 7.0.230.0).
Both sites use the same web auth bundle and the same certificate. We have a DNS entry that points back to the virtual interface IP they all use which is 1.1.1.1.
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If you are not using an anchor wlc, the best way to test is to map the guest to another dynamic interface on the inside network that is working. If that works, your FW is blocking DNS on the guest subnet. You also can remove the FQDN (make sure it was entered correctly) from the VIP and test. If that fixes it, then DNS was not resolving the certificate FQDN.
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Any ideas? ThanksWLAN on Anchor controller:
(Cisco Controller) >show wlan 2
WLAN Identifier.................................. 2
Profile Name..................................... HopeNet
Network Name (SSID).............................. HopeNet
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Disabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status ....................... Disabled
DHCP ......................................... Disabled
HTTP ......................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
Number of Active Clients......................... 2
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 3600 seconds
CHD per WLAN..................................... Enabled
--More-- or (q)uit
Webauth DHCP exclusion........................... Disabled
Interface........................................ guest-dmz
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
--More-- or (q)uit
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Drop
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Disabled
Accounting.................................... Disabled
Dynamic Interface............................. Disabled
LDAP Servers
Server 1...................................... 10.4.21.177 389
Server 2...................................... 10.4.21.178 389
Local EAP Authentication......................... Disabled
Security
802.11 Authentication:........................ Open System
--More-- or (q)uit
FT Support.................................... Enabled
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
Wi-Fi Protected Access (WPA/WPA2)............. Disabled
Wi-Fi Direct policy configured................ Disabled
EAP-Passthrough............................... Disabled
CKIP ......................................... Disabled
Web Based Authentication...................... Enabled-On-MACFilter-Failure
IPv4 ACL........................................ web-auth-test
IPv6 ACL........................................ Unconfigured
Web-Auth Flex ACL............................... Unconfigured
Web Authentication server precedence:
1............................................... local
2............................................... radius
3............................................... ldap
Web-Passthrough............................... Disabled
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Enabled
FlexConnect Local Switching................... Disabled
flexconnect Central Dhcp Flag................. Disabled
flexconnect nat-pat Flag...................... Disabled
flexconnect Dns Override Flag................. Disabled
--More-- or (q)uit
FlexConnect Vlan based Central Switching ..... Disabled
FlexConnect Local Authentication.............. Disabled
FlexConnect Learn IP Address.................. Enabled
Client MFP.................................... Optional but inactive (WPA2 not configured)
Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID IP Address Status
2 10.241.15.5 Up
802.11u........................................ Disabled
MSAP Services.................................. Disabled
WLAN on foreign controller:
WLAN Identifier.................................. 4
Profile Name..................................... HopeNet
Network Name (SSID).............................. HopeNet
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Disabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status ....................... Disabled
DHCP ......................................... Disabled
HTTP ......................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
Number of Active Clients......................... 2
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 3600 seconds
CHD per WLAN..................................... Enabled
--More-- or (q)uit
Webauth DHCP exclusion........................... Disabled
Interface........................................ management
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
--More-- or (q)uit
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Drop
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Disabled
Accounting.................................... Disabled
Dynamic Interface............................. Disabled
Local EAP Authentication......................... Disabled
Security
802.11 Authentication:........................ Open System
FT Support.................................... Disabled
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
--More-- or (q)uit
Wi-Fi Protected Access (WPA/WPA2)............. Disabled
Wi-Fi Direct policy configured................ Disabled
EAP-Passthrough............................... Disabled
CKIP ......................................... Disabled
Web Based Authentication...................... Enabled-On-MACFilter-Failure
IPv4 ACL........................................ Unconfigured
IPv6 ACL........................................ Unconfigured
Web-Auth Flex ACL............................... Unconfigured
Web Authentication server precedence:
1............................................... local
2............................................... radius
3............................................... ldap
Web-Passthrough............................... Disabled
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Enabled
FlexConnect Local Switching................... Disabled
flexconnect Central Dhcp Flag................. Disabled
flexconnect nat-pat Flag...................... Disabled
flexconnect Dns Override Flag................. Disabled
FlexConnect Vlan based Central Switching ..... Disabled
FlexConnect Local Authentication.............. Disabled
FlexConnect Learn IP Address.................. Enabled
--More-- or (q)uit
Client MFP.................................... Optional but inactive (WPA2 not configured)
Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID IP Address Status
4 10.241.15.5 Up
802.11u........................................ Disabled
MSAP Services.................................. Disabled
Interface detailed virtual on Anchor controller:
(Cisco Controller) >show interface detailed virtual
Interface Name................................... virtual
MAC Address...................................... 68:ef:bd:93:bd:00
IP Address....................................... 1.1.1.1
Virtual DNS Host Name............................ anchor.stjude.org
AP Manager....................................... No
Guest Interface.................................. No
Interface detailed virtual on Foreign controller:
(30-WiSM2-slot2-1) >show interface detailed virtual
Interface Name................................... virtual
MAC Address...................................... 2c:54:2d:3a:51:a0
IP Address....................................... 1.1.1.1
Virtual DNS Host Name............................ Disabled
AP Manager....................................... No
Guest Interface.................................. No -
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*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) host access set to 1 on GigabitEthernet1/0/5
*Mar 1 01:58:51.354: dot1x-ev(Gi1/0/5): Interface state changed to UP
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) Enabling dot1x in switch shim
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) Host access set to ask on unauthorized port since feature
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) host access set to 1 on GigabitEthernet1/0/5
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) Host access set to ask on unauthorized port since feature
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) host access set to 1 on GigabitEthernet1/0/5
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) Received clear security violation
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) Received clear security violation
*Mar 1 01:58:51.354: AUTH-EVENT (Gi1/0/5) Link UP
*Mar 1 01:58:51.360: AAA/BIND(00000004): Bind i/f
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Assigned AAA ID 0x00000004
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Retrieved Accounting Session ID 0x00000004
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Allocated new Auth Manager context (handle 0x83000002)
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Initialising Method dot1x state to 'Not run'
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Adding method dot1x to runnable list for Auth Mgr context 0x
*Mar 1 01:58:51.360: AUTH-EVENT: auth_mgr_idc_add_record: Recv audit_sid=0000000000000002006CD0E0
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Sending START to dot1x (handle 0x83000002)
*Mar 1 01:58:51.360: dot1x_auth Gi1/0/5: initial state auth_initialize has enter
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): 0x4100002D:auth_initialize_enter called
*Mar 1 01:58:51.360: dot1x_auth Gi1/0/5: during state auth_initialize, got event 0(cfg_auto)
*Mar 1 01:58:51.360: @@@ dot1x_auth Gi1/0/5: auth_initialize -> auth_disconnected
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): 0x4100002D:auth_disconnected_enter called
*Mar 1 01:58:51.360: dot1x_auth Gi1/0/5: idle during state auth_disconnected
*Mar 1 01:58:51.360: @@@ dot1x_auth Gi1/0/5: auth_disconnected -> auth_restart
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): 0x4100002D:auth_restart_enter called
*Mar 1 01:58:51.360: dot1x-ev(Gi1/0/5): Sending create new context event to EAP for 0x4100002D (0000.0000.0000)
*Mar 1 01:58:51.360: dot1x_auth_bend Gi1/0/5: initial state auth_bend_initialize has enter
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_initialize_enter called
*Mar 1 01:58:51.360: dot1x_auth_bend Gi1/0/5: initial state auth_bend_initialize has idle
*Mar 1 01:58:51.360: dot1x_auth_bend Gi1/0/5: during state auth_bend_initialize, got event 16383(idle)
*Mar 1 01:58:51.360: @@@ dot1x_auth_bend Gi1/0/5: auth_bend_initialize -> auth_bend_idle
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_idle_enter called
*Mar 1 01:58:51.360: dot1x-ev(Gi1/0/5): Created a client entry (0x4100002D)
*Mar 1 01:58:51.360: dot1x-ev(Gi1/0/5): Dot1x authentication started for 0x4100002D (0000.0000.0000)
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Received handle 0x4100002D from method
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Context changing state from 'Idle' to 'Running'
*Mar 1 01:58:51.360: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Method dot1x changing state from 'Not run' to 'Running'
*Mar 1 01:58:51.360: dot1x-ev:DOT1X Supplicant not enabled on GigabitEthernet1/0/5
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): Posting !EAP_RESTART on Client 0x4100002D
*Mar 1 01:58:51.360: dot1x_auth Gi1/0/5: during state auth_restart, got event 6(no_eapRestart)
*Mar 1 01:58:51.360: @@@ dot1x_auth Gi1/0/5: auth_restart -> auth_connecting
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): 0x4100002D:auth_connecting_enter called
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): 0x4100002D:auth_restart_connecting_action called
*Mar 1 01:58:51.360: dot1x-sm(Gi1/0/5): Posting RX_REQ on Client 0x4100002D
*Mar 1 01:58:51.365: dot1x_auth Gi1/0/5: during state auth_connecting, got event 10(eapReq_no_reAuthMax)
*Mar 1 01:58:51.365: @@@ dot1x_auth Gi1/0/5: auth_connecting -> auth_authenticating
*Mar 1 01:58:51.365: dot1x-sm(Gi1/0/5): 0x4100002D:auth_authenticating_enter called
*Mar 1 01:58:51.365: dot1x-sm(Gi1/0/5): 0x4100002D:auth_connecting_authenticating_action called
*Mar 1 01:58:51.365: dot1x-sm(Gi1/0/5): Posting AUTH_START for 0x4100002D
*Mar 1 01:58:51.365: dot1x_auth_bend Gi1/0/5: during state auth_bend_idle, got event 4(eapReq_authStart)
*Mar 1 01:58:51.365: @@@ dot1x_auth_bend Gi1/0/5: auth_bend_idle -> auth_bend_request
*Mar 1 01:58:51.365: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_request_enter called
*Mar 1 01:58:51.365: dot1x-ev(Gi1/0/5): Sending EAPOL packet to group PAE address
*Mar 1 01:58:51.365: dot1x-ev(Gi1/0/5): Role determination not required
*Mar 1 01:58:51.365: dot1x-registry:registry:dot1x_ether_macaddr called
*Mar 1 01:58:51.365: dot1x-ev(Gi1/0/5): Sending out EAPOL packet
*Mar 1 01:58:51.365: EAPOL pak dump Tx
*Mar 1 01:58:51.365: EAPOL Version: 0x3 type: 0x0 length: 0x0005
*Mar 1 01:58:51.365: EAP code: 0x1 id: 0x1 length: 0x0005 type: 0x1
*Mar 1 01:58:51.365: dot1x-packet(Gi1/0/5): EAPOL packet sent to client 0x4100002D (0000.0000.0000)
*Mar 1 01:58:51.365: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_idle_request_action called
*Mar 1 01:58:53.352: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/5, changed state to up
*Mar 1 01:58:54.353: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/5, changed state to up
*Mar 1 01:59:22.188: dot1x-sm(Gi1/0/5): Posting EAP_REQ for 0x4100002D
*Mar 1 01:59:22.188: dot1x_auth_bend Gi1/0/5: during state auth_bend_request, got event 7(eapReq)
*Mar 1 01:59:22.188: @@@ dot1x_auth_bend Gi1/0/5: auth_bend_request -> auth_bend_request
*Mar 1 01:59:22.188: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_request_request_action called
*Mar 1 01:59:22.188: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_request_enter called
*Mar 1 01:59:22.188: dot1x-ev(Gi1/0/5): Sending EAPOL packet to group PAE address
*Mar 1 01:59:22.188: dot1x-ev(Gi1/0/5): Role determination not required
*Mar 1 01:59:22.188: dot1x-registry:registry:dot1x_ether_macaddr called
*Mar 1 01:59:22.188: dot1x-ev(Gi1/0/5): Sending out EAPOL packet
*Mar 1 01:59:22.188: EAPOL pak dump Tx
*Mar 1 01:59:22.188: EAPOL Version: 0x3 type: 0x0 length: 0x0005
*Mar 1 01:59:22.188: EAP code: 0x1 id: 0x1 length: 0x0005 type: 0x1
*Mar 1 01:59:22.188: dot1x-packet(Gi1/0/5): EAPOL packet sent to client 0x4100002D (0000.0000.0000)
*Mar 1 01:59:53.016: dot1x-sm(Gi1/0/5): Posting EAP_REQ for 0x4100002D
*Mar 1 01:59:53.016: dot1x_auth_bend Gi1/0/5: during state auth_bend_request, got event 7(eapReq)
*Mar 1 01:59:53.016: @@@ dot1x_auth_bend Gi1/0/5: auth_bend_request -> auth_bend_request
*Mar 1 01:59:53.016: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_request_request_action called
*Mar 1 01:59:53.016: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_request_enter called
*Mar 1 01:59:53.016: dot1x-ev(Gi1/0/5): Sending EAPOL packet to group PAE address
*Mar 1 01:59:53.016: dot1x-ev(Gi1/0/5): Role determination not required
*Mar 1 01:59:53.016: dot1x-registry:registry:dot1x_ether_macaddr called
*Mar 1 01:59:53.016: dot1x-ev(Gi1/0/5): Sending out EAPOL packet
*Mar 1 01:59:53.016: EAPOL pak dump Tx
*Mar 1 01:59:53.016: EAPOL Version: 0x3 type: 0x0 length: 0x0005
*Mar 1 01:59:53.016: EAP code: 0x1 id: 0x1 length: 0x0005 type: 0x1
*Mar 1 01:59:53.016: dot1x-packet(Gi1/0/5): EAPOL packet sent to client 0x4100002D (0000.0000.0000)
*Mar 1 02:00:23.844: dot1x-ev(Gi1/0/5): Received an EAP Timeout
*Mar 1 02:00:23.844: dot1x-sm(Gi1/0/5): Posting EAP_TIMEOUT for 0x4100002D
*Mar 1 02:00:23.844: dot1x_auth_bend Gi1/0/5: during state auth_bend_request, got event 12(eapTimeout)
*Mar 1 02:00:23.844: @@@ dot1x_auth_bend Gi1/0/5: auth_bend_request -> auth_bend_timeout
*Mar 1 02:00:23.844: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_timeout_enter called
*Mar 1 02:00:23.844: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_request_timeout_action called
*Mar 1 02:00:23.844: dot1x_auth_bend Gi1/0/5: idle during state auth_bend_timeout
*Mar 1 02:00:23.844: @@@ dot1x_auth_bend Gi1/0/5: auth_bend_timeout -> auth_bend_idle
*Mar 1 02:00:23.844: dot1x-sm(Gi1/0/5): 0x4100002D:auth_bend_idle_enter called
*Mar 1 02:00:23.844: dot1x-sm(Gi1/0/5): Posting AUTH_TIMEOUT on Client 0x4100002D
*Mar 1 02:00:23.844: dot1x_auth Gi1/0/5: during state auth_authenticating, got event 14(authTimeout)
*Mar 1 02:00:23.844: @@@ dot1x_auth Gi1/0/5: auth_authenticating -> auth_authc_result
*Mar 1 02:00:23.844: dot1x-sm(Gi1/0/5): 0x4100002D:auth_authenticating_exit called
*Mar 1 02:00:23.844: dot1x-sm(Gi1/0/5): 0x4100002D:auth_authc_result_enter called
*Mar 1 02:00:23.844: %DOT1X-5-FAIL: Authentication failed for client (Unknown MAC) on Interface Gi1/0/5 AuditSessionID
*Mar 1 02:00:23.844: dot1x-ev(Gi1/0/5): Sending event (2) to Auth Mgr for 0000.0000.0000
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Received AUTHC_RESULT from dot1x (handle 0x83000002)
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Authc Result: no-response
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Method dot1x changing state from 'Running' to 'Authc Failed'
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Context changing state from 'Running' to 'Authc Failed'
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Existing AAA ID: 0x00000004
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Received AAA ID 0x00000004 from method
*Mar 1 02:00:23.844: AUTH-EVENT: Enter auth_mgr_idc_modify_keys
*Mar 1 02:00:23.844: %AUTHMGR-7-RESULT: Authentication result 'no-response' from 'dot1x' for client (Unknown MAC) on Interface Gi1/0/5 AuditSessionID 0000000000000002006CD0E0
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Sending AUTHZ_FAIL to dot1x (handle 0x83000002)
*Mar 1 02:00:23.844: dot1x-ev(Gi1/0/5): Received Authz fail for the client 0x4100002D (0000.0000.0000)
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Method dot1x changing state from 'Authc Failed' to 'Failed over'
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Sending DELETE to dot1x (handle 0x83000002)
*Mar 1 02:00:23.844: dot1x-ev(Gi1/0/5): Deleting client 0x4100002D (0000.0000.0000)
*Mar 1 02:00:23.844: %AUTHMGR-7-FAILOVER: Failing over from 'dot1x' for client (Unknown MAC) on Interface Gi1/0/5 AuditSessionID 0000000000000002006CD0E0
*Mar 1 02:00:23.844: %AUTHMGR-7-NOMOREMETHODS: Exhausted all authentication methods for client (Unknown MAC) on Interface Gi1/0/5 AuditSessionID 0000000000000002006CD0E0
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) No more runnable methods
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Context changing state from 'Authc Failed' to 'No Methods'
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Building default attribute list for unresponsive client
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Signalling Authc fail for client 0000.0000.0000
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Authorized client count: 0
*Mar 1 02:00:23.844: %AUTHMGR-5-FAIL: Authorization failed for client (Unknown MAC) on Interface Gi1/0/5 AuditSessionID 0000000000000002006CD0E0
*Mar 1 02:00:23.844: AUTH-EVENT (Gi1/0/5) Client 0000.0000.0000, Context changing state from 'No Methods' to 'Authz Failed'
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Signalling Authz fail for client 0000.0000.0000
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) dot1x_switch_authz_fail: Called for GigabitEthernet1/0/5 and 0000.0000.0000
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Authorized client count: 0
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Authorized client count: 0
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Authorized client count: 0
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Host access set to ask on unauthorized port since feature
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) host access set to 1 on GigabitEthernet1/0/5
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Setting domain DATA to UNATHED
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Authorized client count: 0
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Authorized client count: 0
*Mar 1 02:00:23.849: AUTH-SYNC (Gi1/0/5) Syncing update for context (0000.0000.0000)
*Mar 1 02:00:23.849: AUTH-EVENT: Started Auth Manager tick timer
*Mar 1 02:00:23.849: AUTH-EVENT (Gi1/0/5) Started 'restart' timer (60s) for client 0000.0000.0000
*Mar 1 02:00:23.849: dot1x-sm(Gi1/0/5): Posting_AUTHZ_FAIL on Client 0x4100002D
*Mar 1 02:00:23.849: dot1x_auth Gi1/0/5: during state auth_authc_result, got event 22(authzFail)
*Mar 1 02:00:23.849: @@@ dot1x_auth Gi1/0/5: auth_authc_result -> auth_held
*Mar 1 02:00:23.849: dot1x-ev:Delete auth client (0x4100002D) message
*Mar 1 02:00:23.849: dot1x-ev:Auth client ctx destroyed
*Mar 1 02:00:23.849: dot1x-ev:Aborted posting message to authenticator state machine: Invalid clientMultiauthentication Mode
Available in Cisco IOS Release 12.2(33)SXI and later releases, multiauthentication (multiauth) mode allows one 802.1X/MAB client on the voice VLAN and multiple authenticated 802.1X/MAB/webauth clients on the data VLAN. When a hub or access point is connected to an 802.1X port (as shown in Figure 60-5), multiauth mode provides enhanced security over the multiple-hosts mode by requiring authentication of each connected client. For non-802.1X devices, MAB or web-based authentication can be used as the fallback method for individual host authentications, which allows different hosts to be authenticated through different methods on a single port.
Multiauth also supports MDA functionality on the voice VLAN by assigning authenticated devices to either a data or voice VLAN depending on the data that the VSAs received from the authentication server.
Release 12.2(33)SXJ and later releases support the assignment of a RADIUS server-supplied VLAN in multiauth mode, by using the existing commands and when these conditions occur:
•The host is the first host authorized on the port, and the RADIUS server supplies VLAN information.
•Subsequent hosts are authorized with a VLAN that matches the operational VLAN.
•A host is authorized on the port with no VLAN assignment, and subsequent hosts either have no VLAN assignment, or their VLAN information matches the operational VLAN.
•The first host authorized on the port has a group VLAN assignment, and subsequent hosts either have no VLAN assignment, or their group VLAN matches the group VLAN on the port. Subsequent hosts must use the same VLAN from the VLAN group as the first host. If a VLAN list is used, all hosts are subject to the conditions specified in the VLAN list.
•After a VLAN is assigned to a host on the port, subsequent hosts must have matching VLAN information or be denied access to the port.
•The behavior of the critical-auth VLAN is not changed for multiauth mode. When a host tries to authenticate and the server is not reachable, all authorized hosts are reinitialized in the configured VLAN.
NOTE :
•Only one voice VLAN is supported on a multiauth port.
•You cannot configure a guest VLAN or an auth-fail VLAN in multiauth mode.
for more information :
http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/configuration/guide/dot1x.html -
SharePoint 2010 web analytics not working
Hello guys -I have setup a sharepoint farm, 1 app, 2 wfe (windows server 2008 r2) and sql server 2008 r2 DB. All service applications are functioning except web analytics. I have deleted and recreated again but still have no effect. It is creating
usage files.
interestingly Central admin site collection web analytics are working but when i check in a web application site collection web analytics report i have the below message.Not sure what I am missing. Can any one help me how to trace the issue:
There is no data available for this report. Here are some possible reasons: (1) Web Analytics has not been enabled long enough to generate data; (2) There is insufficient data to generate this report; (3) Data logging required for this report might
not be enabled; (4) Data aggregation might not be enabled at the level required for this report
Appreciate your help.
wm.Yes, they are also Started.
To make sure - I have checked off and re enabled usage data collection. Restarted the above services. And also re run the timer job "Web Analytics Trigger Workflows Timer Job
". nothing seems helping
I have set diagnostic logiging to Web Analytics Service - verbose both event and trace and observed the below:
02/04/2011 14:30:00.19 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852e High Preparing to import '6' usage log files found with filter 'SHAREPOINTSER1-????????-?????.usage'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:01.13 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852n High Flushing usage entry cache to storage (count=1211). 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:01.13 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition' with
'47' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.36 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.36 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition' with
'1160' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884c High Calling 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for
Usage Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884d High Instantiating usage receiver 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884k High Instantiated usage receiver 'Microsoft.Office.Server.WebAnalytics.UsageLogging.SPRequestUsageReceiver'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884n High Executing receiver method 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884o High Executed receiver method. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884m High Called 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for Usage
Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition' with
'4' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.56 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.56 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852v High Flushed usage entries cache to storage. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.02 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852n High Flushing usage entry cache to storage (count=432). 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.02 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition' with
'259' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884c High Calling 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for
Usage Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884d High Instantiating usage receiver 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884k High Instantiated usage receiver 'Microsoft.Office.Server.WebAnalytics.UsageLogging.SPRequestUsageReceiver'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884n High Executing receiver method 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884o High Executed receiver method. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884m High Called 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for Usage
Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition' with
'172' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition' with
'1' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.53 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.53 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852v High Flushed usage entries cache to storage. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1356.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1401.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1406.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1411.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1416.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.63 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1421.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:06.25 w3wp.exe (0x1154) 0x1098 SharePoint Foundation Unified Logging Service b8fx High ULS Init Completed (w3wp.exe, onetnative.dll)
sorry for duming more logs ..hoping if this insights anything?
Thanks. -
Hi
All of a sudden, the office web apps is not working. I get the below issue
Could not load new WOPI Proof Keys for server XXXXX against Discovery.
Also, i could not see the Office web apps site collection feature. Please suggest.Please share screenshot of error with ULS log details
All users face same issue?
Check if any application pool on SharePoint server or web app server is stopped?
Try to browse OWA service application. follow below for same:
http://freeit-support.com/2014/09/troubleshoot-sharepoint-service-application-website-issue-from-iis/
Check error in Office web app logs files and event viewer.
If this helped you resolve your issue, please mark it Answered -
Web.show_document not working on 10.1.2.0.2 AS
Hey guys. I just recently installed the stand alone AS forms and reports server 10.1.2.0.2.. the reporting functionality is not working...
basically the application uses the reports engine to create a PDF file which is then read by the web.show_document built in. It works on the developer AS, but doesnt work for the forms and reports AS...
the link I am reading the file from looks like this..
http://<IP ADDRESS>:7777/forms/reports_output/116_rec_jan.PDF
where the "IP ADDRESS" is the IP of the sever, and "/reports_output" is a virtual directory. Do I have the wrong port or something? The file "116_rec_jan.PDF" does exist on the server so I can't see the problem...
Could it be that I dont have adobe reader on my server? Does the AS use the server's adobe reader to read the file or the client side adobe reader? Anyone know whats going on? Thanks for your thoughts.
MoThe /forms part doesn't look right to me. Both /forms and /reports_output are virtual directories. I doubt that they resolve stacked on top of each other. Try taking out the /forms part.
-
App Insights for web application not working when deployed to Dev server
App Insights is not sending telemetry data for ASP.NET MVC web *requests* (page views from the JS instrumentation are fine) when the app is deployed to the Dev or Test IIS servers. On local IIS express it works perfectly fine. I have
no idea how to troubleshoot this problem.
Bert Jackson- the AI.config file is both in the root of the site, and the /bin folder (which was confusing the other day). Both are correct.
- it looks like a local browser can go to https://dc.services.visualstudio.com (it results in a 403 since its just a GET to the root). During this test, I found that this server did NOT have the Root trust certificate (Baltimore cybertrust), which
would cause problems when using IE locally to browse the app; the javascript AI logging was not working, because it couldnt fetch the ai.0.js file). I got the proper root certificate installed on the server, but request logging still not working. I
dont believe the firewall is a problem.
- I've verified that all binaries are indeed deployed in to the bin folder on the server
- web.config does have the AI http module; I've verified via logging that the ApplicationInsightsWebTracking is loaded. However, I have custom Context/Telemetry initializers, and their Initialize() methods are *NOT* being called when deployed on the
server. I've tried both ways of registering the initializers; via code in the Application_Start() event and also in the ApplicationInsights.config file.
I don't know how to troubleshoot any further, to figure out if AppInsights is actually *trying* to send telemetry out and failing, or if its not actually even trying.
Bert Jackson -
Web service not working when called remotely
Hi there!
I built a simple web service to generate a sequence number to be cosumed by PDF forms.
It works perfecly when I run PDFs on my machine, using localhost, etc.
Whem deployed on the client's servers it does not work. The only difference is the client is running LiveCycle on Linux over their inhouse corporate network.
When the web service is added to forms in LC Designer, the ws structure is built correctly and if called from a web browser the XML response is ok too.
I've checked LiveCycle log file - there's nothing there, the ws is not even being called.
Where should I look for error messages or other resources to aid me in identifying the problem?
Thank you very much for any hints!
MarcosHi there!
I built a simple web service to generate a sequence number to be cosumed by PDF forms.
It works perfecly when I run PDFs on my machine, using localhost, etc.
Whem deployed on the client's servers it does not work. The only difference is the client is running LiveCycle on Linux over their inhouse corporate network.
When the web service is added to forms in LC Designer, the ws structure is built correctly and if called from a web browser the XML response is ok too.
I've checked LiveCycle log file - there's nothing there, the ws is not even being called.
Where should I look for error messages or other resources to aid me in identifying the problem?
Thank you very much for any hints!
Marcos
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