Web Service 2.0 add Activity with attachment

Question

I have a requirement, use Java code to add an activity with attachment using the wsdl of web service 2.0.
However, I can't add attachment successfully.
without any attachment, the activity can be added successfully in CRMOD.
my soap msg without attachment is like "<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:ns=\"urn:crmondemand/ws/ecbs/activity/10/2004\" xmlns:data=\"urn:/crmondemand/xml/Activity/Data\"><soapenv:Header /><soapenv:Body><ns:ActivityInsert_Input><data:ListOfActivity><data:Activity><data:ServiceRequestNumber>85-3143833</data:ServiceRequestNumber><data:Description>at-test18</data:Description><data:Subject>AT18</data:Subject><data:Activity>Task</data:Activity></data:Activity></data:ListOfActivity></ns:ActivityInsert_Input></soapenv:Body></soapenv:Envelope>";
in this case,I can found the new activity AT18 added in CRMOD.
But, if I add attachment in my soap msg, such as
"<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:ns=\"urn:crmondemand/ws/ecbs/activity/10/2004\" xmlns:data=\"urn:/crmondemand/xml/Activity/Data\"><soapenv:Header /><soapenv:Body><ns:ActivityInsert_Input><data:ListOfActivity><data:Activity><data:ServiceRequestNumber>85-3143833</data:ServiceRequestNumber><data:Description>at-test18</data:Description><data:Subject>AT18</data:Subject><data:Activity>Task</data:Activity><data:ListOfAttachment><data:Attachment><data:DisplayFileName>attachment.txt</data:DisplayFileName><data:FileNameOrURL>attachment</data:FileNameOrURL><data:FileExtension>txt</data:FileExtension><data:Description>Attachment Desc</data:Description><data:Attachment>dGVzdCBhdHRhY2htZW50</data:Attachment></data:Attachment></data:ListOfAttachment></data:Activity></data:ListOfActivity></ns:ActivityInsert_Input></soapenv:Body></soapenv:Envelope>";
then I will get the error
Update operation on integration component 'Activity' failed because no matching record in business component 'Action' with search specification '[Description] = "AT18"' could be found.(SBL-EAI-04403)
I am not sure whats the reason....in the API document. It mentions for web service 2.0 'the Insert method can be used to insert both parent records and child records', and 'ActivityInsert' above is actually call the insert method, How I can insert both ativity and attachment successfully? Does anybody have some suggestions?
Thanks in advance!
Kane
Edited by: user13108801 on 18-May-2010 20:05

Answer 1

Thanks Dinesh,
I am in Release 17, in R17, the InsertChild is not supported, API only support 'insert' for both parent and child.
It looks the 'insert' operation with child record actually do the 'update' operation for the parent record to update its child node.
if I send msg using insert operation like:
"<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:ns=\"urn:crmondemand/ws/ecbs/activity/10/2004\" xmlns:data=\"urn:/crmondemand/xml/Activity/Data\"><soapenv:Header /><soapenv:Body><ns:ActivityInsert_Input><data:ListOfActivity><data:Activity><data:ServiceRequestNumber>85-3143833</data:ServiceRequestNumber><data:Description>at-test18</data:Description><data:Subject>AT18</data:Subject><data:Activity>Task</data:Activity><data:ListOfAttachment><data:Attachment><data:DisplayFileName>attachment.txt</data:DisplayFileName><data:FileNameOrURL>attachment</data:FileNameOrURL><data:FileExtension>txt</data:FileExtension><data:Description>Attachment Desc</data:Description><data:Attachment>dGVzdCBhdHRhY2htZW50</data:Attachment></data:Attachment></data:ListOfAttachment></data:Activity></data:ListOfActivity></ns:ActivityInsert_Input></soapenv:Body></soapenv:Envelope>";
it will failed with the error msg I mentioned before.
however, if I create the parent node first:
"<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:ns=\"urn:crmondemand/ws/ecbs/activity/10/2004\" xmlns:data=\"urn:/crmondemand/xml/Activity/Data\"><soapenv:Header /><soapenv:Body><ns:ActivityInsert_Input><data:ListOfActivity><data:Activity><data:ServiceRequestNumber>85-3143833</data:ServiceRequestNumber><data:Description>at-test18</data:Description><data:Subject>AT18</data:Subject><data:Activity>Task</data:Activity></data:Activity></data:ListOfActivity></ns:ActivityInsert_Input></soapenv:Body></soapenv:Envelope>";
and then still use insert operation to add the activity with a attachment:
"<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:ns=\"urn:crmondemand/ws/ecbs/activity/10/2004\" xmlns:data=\"urn:/crmondemand/xml/Activity/Data\"><soapenv:Header /><soapenv:Body><ns:ActivityInsert_Input><data:ListOfActivity><data:Activity><data:ServiceRequestNumber>85-3143833</data:ServiceRequestNumber><data:Description>at-test18</data:Description><data:Subject>AT18</data:Subject><data:Activity>Task</data:Activity><data:ListOfAttachment><data:Attachment><data:DisplayFileName>attachment.txt</data:DisplayFileName><data:FileNameOrURL>attachment</data:FileNameOrURL><data:FileExtension>txt</data:FileExtension><data:Description>Attachment Desc</data:Description><data:Attachment>dGVzdCBhdHRhY2htZW50</data:Attachment></data:Attachment></data:ListOfAttachment></data:Activity></data:ListOfActivity></ns:ActivityInsert_Input></soapenv:Body></soapenv:Envelope>";
then, the attachment will be added successfully.
And I searched API document of Release 17, it mention that 'The Insert method can be used to insert both parent records and child records. If a child node is specified in the request, the Insert method inserts the child and associates it with the existing parent record. If a child node is missing, the Insert call inserts only the new parent record.'
So, is it that we can say the Insert method for child node can success only if the parent node is already existed? seems we can not insert both parent and child at one time.
Thanks
Kane