Web.SHOW_DOCUMENT('URL', '_blank') doesn't work for Internet Explorer 7

Hello,
In my company, we are using Oracle Forms 10.1.2.0.2.
After inserting a URL, users are logged in. There is one page in the application that uses a button to open a PDF in a new page.
Code behind this button:
web.SHOW_DOCUMENT('URL', '_blank');
For internet explorer 6, there is no problem, but last week, some users have upgraded their browser to Internet Explorer 7. When they now push the PDF button, nothing happens. No error is given.
Could someone please help me..

Actually, I think a couple of my colleagues have seen this with IE7 recently... It seemed to be related to individual PCs rather than anything in our software, and was sort-of sporadic. I think on one of the PCs, there'd been an update to the Google toolbar and that had caused problems (and of course, if you have Google toolbar, that has its own popup blocker that you need to disable for the site in question.)
Sorry to be vague, but I would look for any other browser plug-ins on the machine that might be causing issues.
James

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