Webcam 3100 says being used by other program but isn't

i have a webcam 3100 when i try to open "capture" i get the "may not be connected or maybe being used by another program..." . but when i open "monitor" all is fine. if i try to open capture (at the top right of the window) when i am in monitor  i get the same " maynot be connected  or maybe being used...). I also have skype i removed it from my computer and tried again same thing happened. whe i reinstalled skype i did get the webcam after it was installing. i did remove windows 7 and replaced windows 7 earlier. the webcam (capture) did work before i did remove windows 7. it was just suggested by a friend to try to reinstall the drivers from HP site. will try but will still post this.
please help

Hello @mikegiar1,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the capture-feature for your webcam worked on your desktop previously, and I would be happy to assist you in this matter!
To ensure your system has all of the software and hardware drivers, I recommend following this document on Using Recovery Manager to Restore Software and Drivers (Windows 7). Once the software is re-installed, please ensure your software is up to date Using HP Support Assistant (Windows 7). 
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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