WebHelp compile crashes in RH8 and RH6

I am currently evaluating Version 8 of Robohelp and would like to get all my projects on the same version of Robohelp. Most of my projects are at Version 6. I have another project that is currently at Version x.41 that I would like to upgrade and was testing it to see how it runs with Version 8. The X4.1 project converted to Version 8 without a hitch but when I compiled the WebHelp , it crashed and I received the following error: “Adobe Robohelp 8 has encountered a problem and needs to close. “  Here are the details:
AppName:  robohtml.exe
AppVer:  8.0.0.203
ModName: msvcr80.dll
ModVer:  8.0.50727.3053
Offset:  0008aa0
After researching the error on line, I found that it was the conditional build statement that was causing the crash. When I compiled the WebHelp without the conditional build statement, it compiled just fine.  I could not find any help on line for dealing with this error for Version 8 so I made a new copy of the project and converted it to Version 6, which apparently had a patch I can download. I applied the patch that was in Peter Grainge’s site to my copy of Robohelp 6. The X4.1 project opened without a hitch in Version 6. But when I compiled the WebHelp, it crashed again with the same error – even with the patch installed. Here are the error details:
AppName:  robohtml.exe
AppVer:  6.0.99.0
ModName:  msvcr80.dll
ModVer:  8.0.50727.3053
Offset:  0008aa0
Can someone please shed some light into this? I really would like to have all my RH projects at the same version.
Thanks!

The TOC and Index might be easier than you think. In RH8 you can create a TOC and Index that is a copy of another one. This works well with TOCs and Indexes in the same project but usually a TOC or Index in another project will have different links to topics so they will be pretty useless. If you create exactly the same folders though, then you might be able to copy the old TOC and Index. Back up first though.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • Issue with unlinked books in WebHelp Pro project TOC - RH7 and RH8

    I've been testing WebHelp Pro in both RH7 and RH8. Have the same problem in both with the topic that automatically displays when you click a book/sub-book that is not linked to a specific topic.  For some reason, WebHelp Pro displays the last topic in the previous book/sub-book. After opening different books/sub-books within the TOC, I determined that there's a browse sequence being created based on the TOC hierarchy even though I do NOT have any browse sequences set up in this project at the topic level.  However, WebHelp thinks that the last topic above the selected book is what should be displayed even though it might not relate to any of the topics associated with the selected book. This is a real usability issue. I was confused by what was displaying and I'm the one who develops the help topics and TOC.
    By the way, this does NOT happen when I publish using FlashHelp Pro. In FlashHelp, the last topic that was accessed remains in the topic frame if there is no topic linked to the selected book. This is much more acceptable to the user because the topic is not switching.
    I'm assuming that this is a BUG and should be reported!
    NOTE: We're still working in RH7 but plan to publish to RH Server 8 using WebHelp Pro.
    Because I don't expect this to be fixed soon, we have developed a workaround. We are adding a generic but applicable topic for each book/sub-book. This will be our new development standard but it requires going back into 4 different projects to fix the problem. Not the most efficient use of our time as we're swamped with new topic development.

    Hi.
    Yes this is a bug and I'd urge you to report it. You can use this link. The more people that do the greater chance it will be fixed. I have covered the entire problem and the workarounds here.
    Read the RoboColum(n) for a tips,  tricks and musings on the Technical Communication Suite products.

  • Question on model crashes (compiled with Matlab 2013b and Veristand 2013)

    These models were compiled with Matlab 2010a and Veristand 2010 and when I deploy them to RT target with Veristand 2013, everything works correctly.
    Now I compiled the same models with Matlab 2013b and Veristand 2013...they are successfully deployed to the same RT target but when I start the model (set model command to 0), the RT side crashes.
    The strange thing is that I found if I set the initial state of model to running, this crash won't happen but when setting initial state to paused then manually set model command to 0, RT machine crashes immediately. Have any one come across the similar issue? I feel it's something to do with the initial condition but wonder why it doesn't happen when compiled with Matlab 2010a and Veristand 2010. 

    That behavior definitely sounds odd. I would expect models that worlk in previous versions of VeriStand to work with newer ones as well.
    With that said several other things have changed in the interum between VeriStand 2010 and VeriStand 2013.
    I see you have already contacted us through a service request, we will continue troubleshooting there for the moment.
    Craig H. | CLA | Systems Engineer | National Instruments

  • Problem with compilation crashing

    Hi,
    I'm having an issue with RH9 when I try to compile a CHM.
    Fo a start, it's getting very agitated about the variable code for some reason, but just for the master topic:
    Normal2.htt :
    The HTML tag "?rh-variable_start name="title" format="default" v..." is not a valid HTML tag (it does not begin with an alphanumeric character).
    But it also hates a lot of my images:
    Button_Print_Preview.gif :
    The HTML tag "ïMž\ã|ÅR£dPœ$s …U„ ]¸y\¸Ù³w®›,[‘”<‹ ÈÈ”CÆ ¢J„f‹œ Þ..." is not a valid HTML tag (it does not begin with an alphanumeric character).
    I've checked the image, there is no HTML even close to it like the compiler is describing.
    When it gets part way through the images it crashes.
    The images were made with PSP 4 and 8 (I'm having trouble getting funding for newer versions) and have transparent sections.
    If I rename and replace the image names that sometimes work in clearing the issue, and sometimes not. I've tried remaking them...no dice.
    There is nothing in the HTML to suggest what could be tripping up the compiler, is this an IE9 issue?
    To further complicate things, this is a file that was once RH9, then had to be downgraded to 8, then upgraded to 9.
    It's also a template for WebHelp that I've stripped back down to complied help. I'm pretty sure that any of those things could have screwed it up, but I just can't see what has screwed up!
    For example:
    HHC3002: Warning:
    Button_Print_Preview.gif :
    The HTML tag "c" is missing a closing angle bracket.
    The code is:
    <p class="Tip"><span class="Tip">Tip</span>: You can use <img src="../../Images/Button_Print_Preview.gif" alt="Button_Print_Preview.gif" style="border: none;" border="0" /> <span style="font-weight: bold;"><b>Print Preview</b></span> to view the data you are about to print out.</p>
    I've 'deleted' the XPJ, no effect. Any ideas?
    I'm on Windows 7, with IE9
    Nicola

    Hi William,
    2. The HTML tag for the print image is just a lof of gibberish. Is that exactly what you're seeing?
    I can't view the output because the compiler crashes before it can generate the CHM. I can generate WebHelp without these issues.
      - Are your project AND your output directory both on your local drive?
    Yes.
      - Do you use long filenames/folder names? Long file paths may give trouble.
    Typical path: "../../Images/Button_DocumentsStandard.gif"
    I don't think that's excessive!
      - You have deleted the XPJ. Have you also tried deleting the CPJ? Make a full backup, remove the CPJ and open the project again.
    Can't find a CPJ, did you mean the CPD?? I've done that, no change.
      - Can you run the W3C compliance tool to see what problems might be in your code? (File > W3C Compliance > Validate all)
    I could, do you mean on the source or output? I don't have the output code (RH deletes it), and the source looks ok to me... nothing fancy.
      - You say this is a 'file' that was RH9, went back to RH8 and is now back to RH9. Do you mean a single file or the entire project? What did you do to 'downgrade' the file/project?
    Sorry, the project got downgraded. I can't remember what I did to downgrade it, this was a while ago.
    If you get errors that certain tags are incomplete, there might be something wrong with the code in your topics.
    I agree with this, but can't see anything wrong with the code.
    Thanks,
    Nicola

  • JVM Hotspot compiler crashed

    Hello,
    The JVM crashed in one of our Solaris production environments. The cause of the crash appears to be the HotSpot compiler. It seems that the JVM was trying to compile frequently used code and then it crashed. I have checked the forums and I found one other message with the same Internal Error ID. However, in that message, it is suggested that the JVM itself is running out of C malloc space (http://forum.java.sun.com/thread.jspa?forumID=37&threadID=5127551).
    I have verified that the JVM was not running out of memory when it crashed. There was over 9 GB of swap and physical memory available to the JVM when the crash happened.
    Below are the contents of the hs_err_pid file.
    # An unexpected error has been detected by HotSpot Virtual Machine:
    # Internal Error (434F44452255464645520E4350500060 01), pid=2355, tid=13
    # Java VM: Java HotSpot(TM) Server VM (1.5.0_07-b03 mixed mode)
    --------------- T H R E A D ---------------
    Current thread (0x0017fcb8): JavaThread "CompilerThread0" daemon [_thread_in_native, id=13]
    Stack: [0xa2300000,0xa2380000), sp=0xa237e370, free space=504k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    V [libjvm.so+0x6f5644]
    V [libjvm.so+0x4369b0]
    V [libjvm.so+0x1b5140]
    V [libjvm.so+0x21b8b0]
    V [libjvm.so+0x227b70]
    V [libjvm.so+0x224ce4]
    V [libjvm.so+0x21ab78]
    V [libjvm.so+0x282d78]
    V [libjvm.so+0x278d04]
    V [libjvm.so+0x2799c0]
    V [libjvm.so+0x336548]
    V [libjvm.so+0x2deae8]
    V [libjvm.so+0x6691b0]
    Current CompileTask:
    opto:4113 gov.nist.javax.sip.stack.SIPDialog.setLastResponse(Lgov/nist/javax/sip/stack/SIPTransaction;Lgov/nist/javax/sip/message/SIPResponse;)V (954 bytes)
    --------------- P R O C E S S ---------------
    Java Threads: ( => current thread )
    0x01a70548 JavaThread "RMI ConnectionExpiration-[90.0.64.65:49888]" daemon [_thread_blocked, id=121153]
    0x01d8a5e0 JavaThread "RMI RenewClean-[90.0.64.65:49888]" daemon [_thread_blocked, id=5835]
    0x005433e0 JavaThread "Thread-29" [_thread_in_native, id=1227]
    0x0110a820 JavaThread "Thread-30" [_thread_blocked, id=1226]
    0x016d2ae8 JavaThread "RMI RenewClean-[90.0.64.64:32827]" daemon [_thread_blocked, id=167]
    0x00d31a28 JavaThread "UDPMessageChannelThread" daemon [_thread_blocked, id=120]
    0x0151a1a8 JavaThread "UDPMessageProcessorThread" daemon [_thread_in_native, id=119]
    0x01519f38 JavaThread "MitelTCPServer" [_thread_in_native, id=118]
    0x00f1ced8 JavaThread "MitelTCPHandler" [_thread_in_native, id=117]
    0x00f1d478 JavaThread "MinetEncryptedServer" [_thread_blocked, id=116]
    0x00f1afb8 JavaThread "JainMgcpStackImpl" [_thread_in_native, id=115]
    0x0079baf0 JavaThread "Thread-24" daemon [_thread_blocked, id=113]
    0x00d22018 JavaThread "Thread-20" daemon [_thread_blocked, id=111]
    0x00d21e50 JavaThread "Thread-18" daemon [_thread_blocked, id=110]
    0x008e4090 JavaThread "Thread-15" [_thread_in_native, id=73]
    0x01069af8 JavaThread "Thread-16" [_thread_blocked, id=72]
    0x010e5720 JavaThread "Thread-14" [_thread_blocked, id=69]
    0x000388d8 JavaThread "DestroyJavaVM" [_thread_blocked, id=1]
    0x01e6b3b0 JavaThread "RTSEngine Watchdog" [_thread_blocked, id=68]
    0x007826e0 JavaThread "RTSEngine" [_thread_in_Java, id=67]
    0x00be1cd8 JavaThread "DBEngine Watchdog" [_thread_blocked, id=66]
    0x00bdde38 JavaThread "DBEngine" [_thread_blocked, id=65]
    0x00fc8a08 JavaThread "DefaultDomain:class=SnmpV3AdaptorServer,protocol=snmp,port=8163" [_thread_in_native, id=63]
    0x00605e60 JavaThread "DefaultDomain:class=HtmlAdaptorServer,protocol=html,port=9001" [_thread_in_native, id=62]
    0x001f98a0 JavaThread "CDR Processor" [_thread_blocked, id=61]
    0x00fcb680 JavaThread "Python Server" [_thread_in_native, id=60]
    0x00a15bc0 JavaThread "CDR File Manager" [_thread_blocked, id=59]
    0x00542bb0 JavaThread "MemoryLogger" [_thread_blocked, id=58]
    0x00541d20 JavaThread "Globals Executioner" [_thread_blocked, id=57]
    0x00a16068 JavaThread "Remote Command Executioner" [_thread_blocked, id=56]
    0x0157ab78 JavaThread "CallpAuditor" [_thread_blocked, id=55]
    0x00664068 JavaThread "VACommClient" [_thread_blocked, id=54]
    0x003f34e0 JavaThread "Thread-11" [_thread_blocked, id=50]
    0x005844a8 JavaThread "Thread-10" daemon [_thread_blocked, id=34]
    0x00f95e60 JavaThread "RMI LeaseChecker" daemon [_thread_blocked, id=32]
    0x010821f0 JavaThread "GC Daemon" daemon [_thread_blocked, id=30]
    0x00587928 JavaThread "RMI Reaper" [_thread_blocked, id=29]
    0x015fd208 JavaThread "Timer-3" [_thread_blocked, id=28]
    0x009b4200 JavaThread "EventScannerThread" [_thread_blocked, id=27]
    0x006df418 JavaThread "Timer-2" [_thread_blocked, id=26]
    0x0051d958 JavaThread "MemoryHandlerEx" [_thread_blocked, id=20]
    0x0035cef8 JavaThread "RMI TCP Accept-4003" daemon [_thread_in_native, id=18]
    0x00357d70 JavaThread "RMI TCP Accept-0" daemon [_thread_in_native, id=17]
    0x003555c8 JavaThread "Timer-0" daemon [_thread_blocked, id=16]
    0x00181d90 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=15]
    0x00180c10 JavaThread "CompilerThread1" daemon [_thread_blocked, id=14]
    =>0x0017fcb8 JavaThread "CompilerThread0" daemon [_thread_in_native, id=13]
    0x0017e370 JavaThread "AdapterThread" daemon [_thread_blocked, id=12]
    0x0017d1e8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=11]
    0x0017c118 JavaThread "JDWP Event Helper Thread" daemon [_thread_blocked, id=10]
    0x00174030 JavaThread "JDWP Transport Listener: dt_socket" daemon [_thread_in_native, id=9]
    0x00171420 JavaThread "Surrogate Locker Thread (CMS)" daemon [_thread_blocked, id=8]
    0x00164aa8 JavaThread "Finalizer" daemon [_thread_blocked, id=7]
    0x00164568 JavaThread "Reference Handler" daemon [_thread_blocked, id=6]
    Other Threads:
    0x00162488 VMThread [id=5]
    0x003b28f0 WatcherThread [id=19]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread: None
    Heap
    par new generation total 7424K, used 3798K [0xa5800000, 0xa6000000, 0xa6000000)
    eden space 6656K, 45% used [0xa5800000, 0xa5af5b48, 0xa5e80000)
    from space 768K, 100% used [0xa5e80000, 0xa5f40000, 0xa5f40000)
    to space 768K, 0% used [0xa5f40000, 0xa5f40000, 0xa6000000)
    concurrent mark-sweep generation total 1220608K, used 354273K [0xa6000000, 0xf0800000, 0xf0800000)
    concurrent-mark-sweep perm gen total 46400K, used 27804K [0xf0800000, 0xf3550000, 0xf8800000)
    Dynamic libraries:
    0x00010000      /usr/jdk1.5.0_07/bin/java
    0xff370000      /usr/lib/libthread.so.1
    0xff3fa000      /usr/lib/libdl.so.1
    0xff280000      /usr/lib/libc.so.1
    0xff3a0000      /usr/platform/SUNW,Sun-Fire-V240/lib/libc_psr.so.1
    0xfe800000      /usr/jdk1.5.0_07/jre/lib/sparc/server/libjvm.so
    0xff240000      /usr/lib/libsocket.so.1
    0xff220000      /usr/lib/libsched.so.1
    0xff1f0000      /usr/lib/libCrun.so.1
    0xff1a0000      /usr/lib/libm.so.1
    0xff080000      /usr/lib/libnsl.so.1
    0xff170000      /usr/lib/libmp.so.2
    0xff050000      /usr/jdk1.5.0_07/jre/lib/sparc/native_threads/libhpi.so
    0xfe7b0000      /usr/jdk1.5.0_07/jre/lib/sparc/libjdwp.so
    0xfe770000      /usr/jdk1.5.0_07/jre/lib/sparc/libverify.so
    0xfe720000      /usr/jdk1.5.0_07/jre/lib/sparc/libjava.so
    0xfe700000      /usr/jdk1.5.0_07/jre/lib/sparc/libzip.so
    0xfbfb0000      /usr/lib/locale/en_US.ISO8859-1/en_US.ISO8859-1.so.2
    0xfbf90000      /usr/jdk1.5.0_07/jre/lib/sparc/libdt_socket.so
    0xfbee0000      /usr/lib/nss_files.so.1
    0xfbec0000      /usr/jdk1.5.0_07/jre/lib/sparc/libmanagement.so
    0xfbdd0000      /usr/jdk1.5.0_07/jre/lib/sparc/libnet.so
    0xf8ab0000      /usr/jdk1.5.0_07/jre/lib/sparc/libnio.so
    0xf8a90000      /usr/lib/librt.so.1
    0xf8860000      /usr/lib/libaio.so.1
    0xf8840000      /usr/lib/libmd5.so.1
    0xf8820000      /usr/lib/libsendfile.so.1
    0xa57e0000      /usr/jdk1.5.0_07/jre/lib/sparc/librmi.so
    0x9dc00000      /nci/vks.2.0.9.0.1/callp/libmgcpca.so.3.0.0.0.0
    0xa5690000      /usr/local/lib/libstdc++.so.2.10.0
    VM Arguments:
    jvm_args: -XX:+UseISM -Xms1200m -Xmx1200m -XX:+UseParNewGC -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:+CMSIncrementalPacing -XX:+CMSPermGenSweepingEnabled -XX:+CMSClassUnloadingEnabled -XX:+CMSParallelRemarkEnabled -XX:+DisableExplicitGC -XX:MaxPermSize=128m -XX:SurvivorRatio=8 -verbose:gc -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:-TraceClassUnloading -Xdebug -Xnoagent -Xrunjdwp:transport=dt_socket,server=y,suspend=n,address=4001 -Dcom.sun.management.jmxremote.port=4003 -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.password.file=/nci/vks/callp/jmxremote.password -Dnci.callp.state=2
    java_command: com.nci.callp.MainApplication
    Launcher Type: SUN_STANDARD
    Environment Variables:
    JAVA_HOME=/usr/java
    CLASSPATH=:/usr/java/lib/tools.jar:/usr/java/jre/lib/rt.jar:.:/nci/vks/lib/bitlib.jar:/nci/vks/lib/nist.jar:/nci/vks/lib/antlrall.jar:/nci/vks/lib/common.jar:/nci/vks/lib/jconn2.jar:/nci/vks/callp/callp.jar:/nci/vks/callp/lib/3comlib.jar:/nci/vks/callp/lib/jcert.jar:/nci/vks/callp/lib/jnet.jar:/nci/vks/callp/lib/jsse.jar:/nci/vks/callp/lib/mitellib.jar:/nci/vks/mediaserver/mediaserver.jar:/nci/vks/snmp/snmp.jar:/nci/vks/snmp/lib/solaris/jdmkrt.jar:/nci/vks/snmp/lib/solaris/jdmktk.jar:/nci/vks/snmp/lib/solaris/jsnmpapi.jar:/nci/vks/auditor/auditor.jar:.:/nci/vks/lib/bitlib.jar:/nci/vks/lib/nist.jar:/nci/vks/lib/antlrall.jar:/nci/vks/lib/common.jar:/nci/vks/lib/jconn2.jar:/vks_shared/callp/resources:/nci/vks/callp/callp.jar:/nci/vks/callp/lib/3comlib.jar:/nci/vks/callp/lib/jcert.jar:/nci/vks/callp/lib/jnet.jar:/nci/vks/callp/lib/jsse.jar:/nci/vks/callp/lib/mitellib.jar:/nci/vks/callp/lib/cpl.jar:/nci/vks/callp/lib/asbsdk.jar:/nci/vks/mediaserver/mediaserver.jar:/nci/vks/snmp/snmp.jar:/nci/vks/snmp/lib/solaris/jdmkrt.jar:/nci/vks/snmp/lib/solaris/jdmktk.jar:/nci/vks/snmp/lib/solaris/jsnmpapi.jar:/nci/vks/lib/commons-collections-3.0.jar:/nci/vks/lib/commons-lang-2.0.jar:/nci/vks/lib/jython.jar:/nci/vks/lib/castor-0.9.7.jar:/usr/java/lib/tools.jar:/nci/vks/lib/commons-logging-1.0.3.jar://nci/vks/lib/common.nist.jar://nci/vks/lib/concurrent.jar://nci/vks/lib/log4j-1.2.8.jar
    PATH=/nci/sybase/SYBSsa9/bin32:/nci/sybase/shared9/sybcentral43:/usr/sbin:/usr/bin:/nci/sybase/SYBSsa9/bin:/usr/sbin:/opt/SUNWcgha/sbin:/nci/vks/bin:/usr/local/bin:/usr/ccs/bin:/opt/SUNWcgha/sbin:/nci/mysql/bin
    LD_LIBRARY_PATH=/usr/jdk1.5.0_07/jre/lib/sparc/server:/usr/jdk1.5.0_07/jre/lib/sparc:/usr/jdk1.5.0_07/jre/../lib/sparc:/nci/sybase/SYBSsa9/lib32:/nci/sybase/SYBSsa9/lib64:/nci/sybase/SYBSsa9/jre142/lib/sparc/client:/nci/sybase/SYBSsa9/jre142/lib/sparc:/nci/sybase/SYBSsa9/jre142/lib/sparc/native_threads:/nci/sybase/SYBSsa9/drivers/lib::/usr/lib:/nci/sybase/SYBSsa9/lib:/usr/local/lib
    SHELL=/usr/bin/bash
    HOSTTYPE=sparc
    OSTYPE=solaris2.9
    MACHTYPE=sparc-sun-solaris2.9
    Signal Handlers:
    SIGSEGV: [libjvm.so+0x6f60b8], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
    SIGBUS: [libjvm.so+0x6f60b8], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
    SIGFPE: [libjvm.so+0x276398], sa_mask[0]=0x7fbffeff, sa_flags=0x0000000c
    SIGPIPE: [libjvm.so+0x276398], sa_mask[0]=0x7fbffeff, sa_flags=0x0000000c
    SIGILL: [libjvm.so+0x276398], sa_mask[0]=0x7fbffeff, sa_flags=0x0000000c
    SIGUSR1: [libjvm.so+0x66b714], sa_mask[0]=0x00000000, sa_flags=0x00000008
    SIGUSR2: [libjvm.so+0x276398], sa_mask[0]=0x7fbffeff, sa_flags=0x0000000c
    SIGHUP: [libjvm.so+0x66a38c], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
    SIGINT: SIG_IGN, sa_mask[0]=0x00000000, sa_flags=0x00000000
    SIGQUIT: [libjvm.so+0x66a38c], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
    SIGTERM: [libjvm.so+0x66a38c], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
    --------------- S Y S T E M ---------------
    OS: Solaris 9 9/04 s9s_u7wos_09 SPARC
    Copyright 2004 Sun Microsystems, Inc. All Rights Reserved.
    Use is subject to license terms.
    Assembled 29 June 2004
    uname:SunOS 5.9 Generic_118558-28 sun4u (T2 libthread)
    rlimit: STACK 8192k, CORE infinity, NOFILE 65536, AS infinity
    load average:0.49 0.59 0.61
    CPU:total 2 has_v8, has_v9, has_vis1, has_vis2, is_ultra3
    Memory: 8k page, physical 4194304k(839536k free)
    vm_info: Java HotSpot(TM) Server VM (1.5.0_07-b03) for solaris-sparc, built on May 3 2006 01:22:35 by unknown with unknown Workshop:0x550

    0x00181d90 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=15]
    0x00180c10 JavaThread "CompilerThread1" daemon [_thread_blocked, id=14]
    =>0x0017fcb8 JavaThread "CompilerThread0" daemon [_thread_in_native, id=13]
    0x0017e370 JavaThread "AdapterThread" daemon [_thread_blocked, id=12]
    0x0017d1e8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=11]upgrade ur java to 1.5u11, this may solve the problem
    the application is crashing in compiler thread.
    the easiest workaround is to use -server or -client (vice versa) and check with which option your application doesn't crash.

  • Safari crashing in Pogo and some videos & ads

    I am having a problem with Safari crashing. I have Googled and searched Mac forums for months now. There seem to be many people with crashing Safari problems but after trying all the troubleshooting suggestions I’ve read, have still not been able to solve it. Pogo has no answer other than use a PC.
    Configuration:
    PowerMac Dual 1.25GHz, 2GB RAM, dual WD 300GB drives, Dell 20” Display. Leopard 10.5.4, Safari 3.1.2 (5525.20.1). Software Update is run weekly, so all is current.
    Problem:
    Mostly it crashes while playing games on Pogo.com, but will also crash when trying to play a video clip. Seldom if ever on YouTube, but often on videos from news sites (can’t recall a specific site at the moment). I can generally browse, search and research for hours on end until I come upon a web page with a certain kind of video or flashy ad, which will more than likely cause a crash. A restart seems to help for a little while, but not for long.
    Memory & Settings:
    In Activity Monitor/System Memory, nothing appears to continually grow or get unusually large. With game in process, Safari shows use of 91.19MB Real and 1.04GB Virtual Memory. Summary at bottom shows 1.26GB free right now with Safari, Word, Console & Activity Monitor open. Safari is set to remove downloads at close, open to blank page, clear RSS daily, enable plug-ins, Java and JavaScript, DB storage set to 5MB but have tried 0MB. I have a lot of bookmarks, but have tried removing all but 1 or 2 and that made no difference. Java Prefs shows v1.4.2 and v 5.0 loaded with 5.0 as primary.
    Testing & Fix Attempts:
    The Mac passes all tests on the Apple Hardware Test Disc, Disk Utility and DiskWarrior every time they are run. Some of the other things I’ve tried: Prefs rebuilt, Safari history and caches cleared, reset Safari, com.apple.kernelcaches (folder in /System/Library/Caches) and Extensions.kextcache (file in /System/Library) deleted as recommended, removed Logitech’s Scroll Enhancer from InputManagers (now empty), no other Enhancers installed, Flash Player uninstalled and version 9.0.124.0 reinstalled, reinstalled several OS and Safari updates from downloads, opened new user account.
    Alternative Fix Attempt:
    Giving up on fixes, I cleared off my second drive and did a fresh install (and reformat) of Leopard off of my Retail Version disc. After the install, I booted onto that drive and immediately started playing on Pogo. It’s the quickest place to get a crash. I was able to play for 2 hours before Safari crashed. I sent in my report to Apple and went back to Pogo. 5 minutes later, another crash. Reported and back to Pogo. This third time, Safari crashed while the game window was trying to open. The game used in testing is a simple solitaire game called First Class Solitaire, but just about any will get the same results. Remember, at this time nothing had been installed on this drive but the original Leopard install. No updates. No other software. No migration of my documents or previous settings. I had not even made any prefs changes. Before installation, I made a point of unplugging everything but the monitor and the wired keyboard and mouse that came with the Mac. I continued to update (from downloads) to the current OS versions and security before installing any 3rd party software and the Safari crashes persisted.
    I got a MacBook Pro (Intel) in December and it sits on the opposite corner of my desk from the PowerMac. I don’t have any problems with it at all. As a matter of fact, I don’t believe that Safari has ever crashed on it. Both feed wirelessly off of the same router.
    I no longer have any of the crash reports from the fresh install, because I let Leopard Cache Cleaner do it’s thing and it wiped them all out. I do have 20 crash reports and 6 hang reports from 7/12 to 7/30/08. I don’t know what are the important parts to send, but a condensed version of 5 different crashes is listed below. The first two are the most common.
    I apologize for the length of this post, but I’m at my wits end. Any suggestions or ideas would be greatly appreciated.
    Thank You for your time and consideration.
    *Date/Time: 2008-07-19 03:54:05.793 -0500*
    *OS Version: Mac OS X 10.5.4 (9E17)*
    *Report Version: 6*
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x0000000082b0ffec
    Crashed Thread: 31
    Application Specific Information:
    Java information:
    Version: Java HotSpot(TM) Client VM (1.5.0_13-119 mixed mode)
    Virtual Machine version: Java HotSpot(TM) Client VM (1.5.0_13-119) for macosx-ppc, built on Sep 28 2007 23:55:48 by root with gcc 4.0.1 (Apple Inc. build 5465)
    Exception type: Bus Error (0xa) at pc=0x08fa6558
    Thread 31 Crashed:
    0 libjvm.dylib 0x08fa6558 0x8ed3000 + 865624
    1 libjvm.dylib 0x08fd73b0 0x8ed3000 + 1065904
    2 ??? 0x0b9eaaac 0 + 194947756
    3 ??? 0x0b9e8160 0 + 194937184
    4 libjvm.dylib 0x08fce284 0x8ed3000 + 1028740
    5 libjvm.dylib 0x08f176d0 0x8ed3000 + 280272
    6 libjvm.dylib 0x08f175bc 0x8ed3000 + 279996
    7 libjvm.dylib 0x08f1754c 0x8ed3000 + 279884
    8 libjvm.dylib 0x08f17408 0x8ed3000 + 279560
    9 libjvm.dylib 0x091a18e0 JVM_RaiseSignal + 481824
    10 libSystem.B.dylib 0x95b3be88 pthreadbody + 36
    *Date/Time: 2008-07-19 13:16:12.463 -0500*
    *OS Version: Mac OS X 10.5.4 (9E17)*
    *Report Version: 6*
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x00000000c00020b0
    Crashed Thread: 0
    Thread 0 Crashed:
    0 ...romedia.Flash Player.plugin 0x080e0ce4 Flash_EnforceLocalSecurity + 718936
    1 ...romedia.Flash Player.plugin 0x080d8660 Flash_EnforceLocalSecurity + 684500
    2 ...romedia.Flash Player.plugin 0x080d8834 Flash_EnforceLocalSecurity + 684968
    3 ...romedia.Flash Player.plugin 0x080d8834 Flash_EnforceLocalSecurity + 684968
    4 ...romedia.Flash Player.plugin 0x080d9428 Flash_EnforceLocalSecurity + 688028
    5 ...romedia.Flash Player.plugin 0x080d99a8 Flash_EnforceLocalSecurity + 689436
    6 ...romedia.Flash Player.plugin 0x080d99a8 Flash_EnforceLocalSecurity + 689436
    7 ...romedia.Flash Player.plugin 0x080bd16c Flash_EnforceLocalSecurity + 572640
    8 ...romedia.Flash Player.plugin 0x081056b8 Flash_EnforceLocalSecurity + 868908
    9 ...romedia.Flash Player.plugin 0x0811400c Flash_EnforceLocalSecurity + 928640
    10 ...romedia.Flash Player.plugin 0x0803d20c Flash_EnforceLocalSecurity + 48512
    11 ...romedia.Flash Player.plugin 0x0803356c Flash_EnforceLocalSecurity + 8416
    12 com.apple.WebKit 0x95ef3d5c -[WebBaseNetscapePluginView sendEvent:] + 364
    13 com.apple.WebKit 0x95ef5d70 -[WebBaseNetscapePluginView sendNullEvent] + 144
    14 com.apple.Foundation 0x94115b04 __NSFireTimer + 144
    15 com.apple.CoreFoundation 0x956a59ec CFRunLoopRunSpecific + 2968
    16 com.apple.HIToolbox 0x92bb872c RunCurrentEventLoopInMode + 264
    17 com.apple.HIToolbox 0x92bb8550 ReceiveNextEventCommon + 412
    18 com.apple.HIToolbox 0x92bb8390 BlockUntilNextEventMatchingListInMode + 84
    19 com.apple.AppKit 0x9244a058 _DPSNextEvent + 596
    20 com.apple.AppKit 0x92449a10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 112
    21 com.apple.Safari 0x0000878c 0x1000 + 30604
    22 com.apple.AppKit 0x924436cc -[NSApplication run] + 736
    23 com.apple.AppKit 0x924140d0 NSApplicationMain + 440
    24 com.apple.Safari 0x000bdd30 0x1000 + 773424
    *Date/Time: 2008-07-25 17:55:07.594 -0500*
    *OS Version: Mac OS X 10.5.4 (9E17)*
    *Report Version: 6*
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000001, 0x00000000098cfaf8
    Crashed Thread: 7
    Application Specific Information:
    Java information:
    Version: Java HotSpot(TM) Client VM (1.5.0_13-119 mixed mode)
    Virtual Machine version: Java HotSpot(TM) Client VM (1.5.0_13-119) for macosx-ppc, built on Sep 28 2007 23:55:48 by root with gcc 4.0.1 (Apple Inc. build 5465)
    Exception type: Internal Error (/SourceCache/HotSpot15/HotSpot15-119/src/oscpu/macosx_ppc/vm/os_macosxppc.cpp, line 375)
    Error message: java object has a bad address
    Thread 7 Crashed:
    0 libjvm.dylib 0x098cfaf8 JVM_RaiseSignal + 486456
    1 libjvm.dylib 0x096e29bc 0x9600000 + 928188
    2 libjvm.dylib 0x096e2868 0x9600000 + 927848
    3 libSystem.B.dylib 0x95b33b8c machmsgserver + 364
    4 libjvm.dylib 0x0960d7e0 0x9600000 + 55264
    5 libjvm.dylib 0x0960d500 0x9600000 + 54528
    6 libjvm.dylib 0x098ce8e0 JVM_RaiseSignal + 481824
    7 libSystem.B.dylib 0x95b3be88 pthreadbody + 36
    *Date/Time: 2008-07-27 00:50:05.187 -0500*
    *OS Version: Mac OS X 10.5.4 (9E17)*
    *Report Version: 6*
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000001, 0x0000000009ace910
    Crashed Thread: 7
    Application Specific Information:
    Java information:
    Version: Java HotSpot(TM) Client VM (1.5.0_13-119 mixed mode)
    Virtual Machine version: Java HotSpot(TM) Client VM (1.5.0_13-119) for macosx-ppc, built on Sep 28 2007 23:55:48 by root with gcc 4.0.1 (Apple Inc. build 5465)
    Exception type: Internal Error (/SourceCache/HotSpot15/HotSpot15-119/src/share/vm/code/nmethod.cpp, line 1340)
    Error message: unhandled implicit exception in compiled code
    Thread 7 Crashed:
    0 libjvm.dylib 0x09ace910 JVM_RaiseSignal + 481872
    1 libjvm.dylib 0x09ac628c JVM_RaiseSignal + 447436
    2 libjvm.dylib 0x09afd8fc JVM_RaiseSignal + 674364
    3 libjvm.dylib 0x09acf97c JVM_RaiseSignal + 486076
    4 libjvm.dylib 0x098e2d24 0x9800000 + 929060
    5 libjvm.dylib 0x098e29bc 0x9800000 + 928188
    6 libjvm.dylib 0x098e2868 0x9800000 + 927848
    7 libSystem.B.dylib 0x95b33b8c machmsgserver + 364
    8 libjvm.dylib 0x0980d7e0 0x9800000 + 55264
    9 libjvm.dylib 0x0980d500 0x9800000 + 54528
    10 libjvm.dylib 0x09ace8e0 JVM_RaiseSignal + 481824
    11 libSystem.B.dylib 0x95b3be88 pthreadbody + 36
    *Date/Time: 2008-07-28 18:16:41.031 -0500*
    *OS Version: Mac OS X 10.5.4 (9E17)*
    *Report Version: 6*
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x000000007fffffff
    Crashed Thread: 0
    Thread 0 Crashed:
    0 com.apple.JavaScriptCore 0x94c7b04c void ***::deleteAllValues<KJS::ParserRefCounted*, ***::HashTable<int, int, ***::IdentityExtractor<int>, ***::IntHash<int>, ***::HashTraits<int>, ***::HashTraits<int> > const>(***::HashTable<int, int, ***::IdentityExtractor<int>, ***::IntHash<int>, ***::HashTraits<int>, ***::HashTraits<int> > const&) + 108
    1 com.apple.JavaScriptCore 0x94c6721c KJS::Parser::parse(int, KJS::UChar const*, unsigned int, int*, int*, KJS::UString*) + 396
    2 com.apple.JavaScriptCore 0x94c66db4 ***::PassRefPtr<KJS::ProgramNode> KJS::Parser::parse<KJS::ProgramNode>(KJS::UString const&, int, KJS::UChar const*, unsigned int, int*, int*, KJS::UString*) + 228
    3 com.apple.JavaScriptCore 0x94c661dc KJS::Interpreter::evaluate(KJS::ExecState*, KJS::UString const&, int, KJS::UChar const*, int, KJS::JSValue*) + 332
    4 com.apple.WebCore 0x9461d9d0 WebCore::KJSProxy::evaluate(WebCore::String const&, int, WebCore::String const&) + 208
    5 com.apple.WebCore 0x9461d8c0 WebCore::FrameLoader::executeScript(WebCore::String const&, int, WebCore::String const&) + 96
    6 com.apple.WebCore 0x9461d6c0 WebCore::HTMLTokenizer::scriptExecution(WebCore::String const&, WebCore::HTMLTokenizer::State, WebCore::String const&, int) + 320
    7 com.apple.WebCore 0x9461cd18 WebCore::HTMLTokenizer::notifyFinished(WebCore::CachedResource*) + 584
    8 com.apple.WebCore 0x9461ca84 WebCore::CachedScript::checkNotify() + 84
    9 com.apple.WebCore 0x9461c9e4 WebCore::CachedScript::data(***::PassRefPtr<WebCore::SharedBuffer>, bool) + 404
    10 com.apple.WebCore 0x9461c798 WebCore::Loader::didFinishLoading(WebCore::SubresourceLoader*) + 312
    11 com.apple.WebCore 0x9461c58c WebCore::SubresourceLoader::didFinishLoading() + 92
    12 com.apple.Foundation 0x94140748 _NSURLConnectionDidFinishLoading + 120
    13 com.apple.CFNetwork 0x9314adb4 sendDidFinishLoadingCallback + 196
    14 com.apple.CFNetwork 0x93147e64 _CFURLConnectionSendCallbacks + 1936
    15 com.apple.CFNetwork 0x93147660 muxerSourcePerform + 188
    16 com.apple.CoreFoundation 0x956a52a4 CFRunLoopRunSpecific + 1104
    17 com.apple.HIToolbox 0x92bb872c RunCurrentEventLoopInMode + 264
    18 com.apple.HIToolbox 0x92bb8550 ReceiveNextEventCommon + 412
    19 com.apple.HIToolbox 0x92bb8390 BlockUntilNextEventMatchingListInMode + 84
    20 com.apple.AppKit 0x9244a058 _DPSNextEvent + 596
    21 com.apple.AppKit 0x92449a10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 112
    22 com.apple.Safari 0x0000878c 0x1000 + 30604
    23 com.apple.AppKit 0x924436cc -[NSApplication run] + 736
    24 com.apple.AppKit 0x924140d0 NSApplicationMain + 440
    25 com.apple.Safari 0x000bdd30 0x1000 + 773424

    I'm having the same problem - Safari seems to hang hourly. I'm switching to Firefox.

  • Annotation-caused compiler crash

    Hi,
    When attempting to build against a class that uses runtime annotations, javac is crashing with:
    An exception has occurred in the compiler (1.6.0-rc). Please file a bug at the Java Developer Connection (http://java.sun.com/webapps/bugreport) after checking the Bug Parade for duplicates. Include your program and the following diagnostic in your report. Thank you.
    com.sun.tools.javac.code.Symbol$CompletionFailure: class file for test.annotation.TestAnnotation not found
    The test case that generates this error can be found at:
    http://www.cjtucker.com/annotation-bug.tgz
    Synopsis:
    Attempting to build against a class that contains a runtime annotation requires the definition of the annotation to be available to the compiler. If the definition is not available, the compiler crashes.
    Test case:
    The test case attempts to build three classes in three separate packages: a simple RUNTIME scoped annotation, a "core" class, and a "ui" class that builds against the core class. The "ui" class neither knows nor cares about the annotated properties of the "core" class. The annotation class is build in isolation; the core class is built only against the annotation class; the ui class is built only against the core class.
    The test case tarball contains the necessary .java files and directory structure for compilation. The compilation commands are contained in compile.sh.
    The crash can be avoided by including the annotation class in the classpath when building the ui component. The crash has been reproduced in 1.5.0_04, 1.5.0_05, and 1.6.0b61. Other JDKs have not been tested. The crash occurs with both RUNTIME and CLASS scoped annotations, though not with SOURCE scope (as expected: the compiler is correctly stripping annotations in that case). The crash does not occur if the annotation does not take parameters (i.e. is an empty "marker" annotation).
    This raises some additional questions I'd be interested in hearing comment on. What is the expected behavior here? I would expect the annotation class should not be required as a dependency, in the same way I'm not expected to declare a dependency on every class used by a class I interact with. This behavior with annotations seems to breach encapsulation (for example, a client would have to know that my libraries happened to be using a Hibernate persistence layer whether or not this is of interest to them). Perhaps one of the Java gurus here could shed some further light on this?
    Cheers,
    Chris Tucker

    Hi,
    I know this is an old post but I am having the exact same problem with 1.6.0_11 and have not been able to find a solution.
    Any assistance would be much appreciated.
    Thanks.

  • Compiler Crashes!!

    Hi,
    I'm using J2sdk1.4.1 on Windows XP pro. When I compile my code, the compiler crashes! It seems to work sometimes, and not others, and I think it tends to crash when I'm importing and using items from javax.swing.*
    Here's what comes up when I try to compile:
    C:\Documents and Settings\Claire\Desktop\Claire\school\Birmingham\Team Java>javac UserInterface.java
    Unexpected Signal : EXCEPTION_FLT_STACK_CHECK occurred at PC=0xBBD0D2
    Function=[Unknown.]
    Library=(N/A)
    NOTE: We are unable to locate the function name symbol for the error
    just occurred. Please refer to release documentation for possible
    reason and solutions.
    Current Java thread:
    Dynamic libraries:
    0x00400000 - 0x00408000 c:\j2sdk1.4.1\bin\javac.exe
    0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
    0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
    0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
    0x78000000 - 0x78086000 C:\WINDOWS\system32\RPCRT4.dll
    0x77C10000 - 0x77C63000 C:\WINDOWS\system32\MSVCRT.dll
    0x00280000 - 0x002F4000 C:\DOCUME~1\Claire\LOCALS~1\Temp\ata6.tmp
    0x77340000 - 0x773CB000 C:\WINDOWS\system32\COMCTL32.DLL
    0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
    0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
    0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.DLL
    0x771B0000 - 0x772D1000 C:\WINDOWS\system32\OLE32.DLL
    0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.DLL
    0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.DLL
    0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll
    0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
    0x6D330000 - 0x6D45C000 c:\j2sdk1.4.1\jre\bin\client\jvm.dll
    0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
    0x6D1D0000 - 0x6D1D7000 c:\j2sdk1.4.1\jre\bin\hpi.dll
    0x6D300000 - 0x6D30D000 c:\j2sdk1.4.1\jre\bin\verify.dll
    0x6D210000 - 0x6D229000 c:\j2sdk1.4.1\jre\bin\java.dll
    0x6D320000 - 0x6D32D000 c:\j2sdk1.4.1\jre\bin\zip.dll
    0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\imagehlp.dll
    0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
    0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
    0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL
    Local Time = Wed Mar 19 16:26:13 2003
    Another exception has been detected while we were handling last error.
    Dumping information about last error:
    ERROR REPORT FILE = (N/A)
    PC = 0x00BBD0D2
    SIGNAL = -1073741678
    FUNCTION NAME = (N/A)
    OFFSET = 0xFFFFFFFF
    LIBRARY NAME = (N/A)
    Please check ERROR REPORT FILE for further information, if there is any.
    Good bye.
    C:\Documents and Settings\Claire\Desktop\Claire\school\Birmingham\Team Java>
    Anyone got any ideas?
    Claire

    Hello,
    We have similar java crash on HP-UX 11.11 (with all latest OS and java patches). The funny thing is that we able to run java as "root", but we won't able to run java as local users. We checked possible environment issue, but did not find anything what could be a problem. We also reinstalled java 1.4 on that machine - it did not fix the problem. Also we tried this: we installed Java 1.3 - works with all users, Java 1.2 - works with all users. With Java 1.4 , we are getting this:
    $ java -version
    Another exception has been detected while we were handling last error.
    Dumping information about last error:
    ERROR REPORT FILE = (N/A)
    PC = c52227cb
    SIGNAL = 11
    FUNCTION NAME = (N/A)
    OFFSET = 0xFFFFFFFF
    LIBRARY NAME = (N/A)
    Please check ERROR REPORT FILE for further information, if there is any.
    Good bye.
    Abort
    $ which java
    /usr/lnms/bin/java
    $ id
    uid=104(onmsorcl) gid=104(oinstall)
    $
    $ exit
    root@titania > java -version
    java version "1.4.2.00"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2.00-031015-15:06)
    Java HotSpot(TM) Server VM (build 1.4.2 1.4.2.00-031015-16:52-PA_RISC2.0 PA2.0,
    mixed mode)
    Any ideas?
    Yulia

  • IDL compiler crashes when......

    Hi,
    I've found that the IDL compiler crashes when trying to compile an idl that contains
    a declaration similar to the following:
    struct S {
    union U switch(long) {
    case 1:     
    long a;
    case 2:     
    short b;
    } y;
    The crash occurs with both NT and Solaris 8 versions of Tuxedo 8.0's $TUXDIR/bin/idl
    that I've tried.
    Any ideas?
    Thanks,
    Dave.

    Dave,
    Looks strange... I suggest that you open a case with BEA support.
    Regards,
    Peter.
    David Watson wrote:
    Hi,
    I've found that the IDL compiler crashes when trying to compile an idl that contains
    a declaration similar to the following:
    struct S {
    union U switch(long) {
    case 1:     
    long a;
    case 2:     
    short b;
    } y;
    The crash occurs with both NT and Solaris 8 versions of Tuxedo 8.0's $TUXDIR/bin/idl
    that I've tried.
    Any ideas?
    Thanks,
    Dave.

  • RH8 and RH Server 8 Assistance

    Hi All,
    We are currently using RoboHelp HTML 8 to create webhelp for Java-based web applications. We recently received new requirements from our stakeholders, and I'm wondering if anyone can help me with some of the specifics. We're hoping we can continue using RH8. Since my questions spread across Air/RH8 Server/RH8 HTML, I apologize if I posted in the wrong category.
    Requirement 1: Track help usage. I'm assuming we could purchase RoboHelp Server 8, generate our webhelp in the same manner, and then just deploy the help to the RH Server rather than another server. Is this correct? And I'm assuming providing context-sensitive help (either by giving Map IDs to developers or using an XML file) would still be possible?
    Requirement 2: Provide embedded help in the form of inline help, docking panes, bubbles, etc. Does RH8 offer any of this capability? I think this one is a long shot... I'm not aware of any other help authoring tool that provides this capability for webhelp.
    Requirement 3: Provide an updated look, as we’ve had comments that the current Webhelp skin looks outdated. Would using the Adobe Air – Browser based Help output in place of the Webhelp output pose any challenges?
    Requirement 4: The ability for other departments to reuse our content. Currently another department is using Joomla to create our knowledge base. Does anyone know of a way to import RH content into Joomla?
    Thanks in advance for any insight you can provide.

    Hi, chrodgers
    I'll take a crack at this:
    Requirement 1: Track help usage. I'm assuming we could purchase  RoboHelp Server 8, generate our webhelp in the same manner, and then  just deploy the help to the RH Server rather than another server. Is  this correct? And I'm assuming providing context-sensitive help (either  by giving Map IDs to developers or using an XML file) would still be  possible?
    Yes, publishing your project as WebHelp Pro to the RoboHelp Server is virtually the same as you are doing now. Also there are  CSH APIs that developers use (or use their own favorite methods) for calling topics using Map IDs or by URL.
    Requirement  2: Provide embedded help in the form of inline help, docking panes,  bubbles, etc. Does RH8 offer any of this capability? I think this one is  a long shot... I'm not aware of any other help authoring tool that  provides this capability for webhelp.
    You are right that this is more of an "engineered" or programmed windowing operation that only the developer can control. Still, I imagine you can provide the HTML topics via WebHelp that appear in the custom panes, with a little plannng.
    Requirement 3: Provide an updated look, as we’ve had comments that the current Webhelp skin looks outdated. Would using the Adobe Air – Browser based Help output in place of the Webhelp output pose any challenges?
    Have you tried to create from scratch or modify the existing skins in the WebHelp skin editor? Like anything else aesthetic there's nothing like having a graphic designer to accommodate color schemes and branding requirements If they supply the design and graphic elements, it's fairly simple to assemble the parts using the WebHelp skin editor. Using Adobe AIR browser-based help would work if you use the "out of the box" templates and skins. RoboHelp does not (yet) have an AIR Help skin editor. So you would be limited to the ones provided. You might try generating AIR Help Browser Based to see if it fits your needs. It's real simple to find out! Understand that are a couple of features of true AIR Help ( installed.air file) that are not included in the browser-based version (favorites, commenting, etc.)
    Requirement 4: The ability for other departments to reuse our content. Currently another department is using Joomla to create our knowledge base. Does anyone know of a way to import RH content into Joomla?
    I don't know enough to comment except to say if the Joomla platform can display HTML, it should work.
    Hope this helps.
    John Daigle
    Adobe Certified RoboHelp and Captivate Instructor
    www.showmethedemo.com

  • Compiler Crash: Volatile Bit Fields (reading)

    Can anyone verify that this crashes the Studio 12 C++ compiler?
    typedef struct {
    #if defined(CRASH)
        volatile int crash : 1;
    #else
                  int crash : 1;
    #endif
    } Flags_t;
    int main()
        Flags_t Flags = {0};
        return Flags.crash;  /* reading the volatile bit-field causes the compiler crash */
    }With cc, it compiles fine, and it compiled fine up until some recent patch with CC. 124863-01 seems to work but 124863-03 results in a compiler SEGV.
    Edited by: Mike_Morgan on Apr 17, 2008 2:44 PM
    You'll need to use: -DCRASH to see the compiler SEGV.

    Thanks for filing the bug report. It is CR 6690835, which should be visible at bugs.sun.com in a day or two.

  • CVI 2010 compiler crash

    This short piece of code below causes compiler crash in CVI 2010 - in CVI9.0 it works fine.
    Thanks for help.
    jirjan
    /* Compiler Crash example, CVI 2010 - v10.0.0 */
    static void fctDummy1(void) {};
    static void fctDummy2(void) {};
    typedef struct tagMyStruct
      void (*DummyFunction1)  ( void );
      void (*DummyFunction2)  ( void );
    } tMyStruct;
             tMyStruct MyFctStruct         = {fctDummy1, fctDummy2};
    const tMyStruct MyConstFctStruct = {fctDummy1, fctDummy2};
    void MyTest(void)
       MyFctStruct.DummyFunction1();
       MyFctStruct.DummyFunction2();
       /* this line doesn't cause the compiler crash...!!*/
       MyConstFctStruct.DummyFunction1();
       /* BUT next line caused the compiler crash...!!*/
       MyConstFctStruct.DummyFunction2();

    It is a very simple project with one source file only - sending in attachment (adapt to your project path or create simple project with .c file)..As I wrote before - with CVI9.0 (and/or any C compiler) I can compile the source file, CVI 2010 crashes while compiling..
    Thanks for your time
    Jiri
    Attachments:
    CompilerTest.zip ‏3 KB

  • I installed the latest version of Firefox last night. It worked 3-4 times flawlessly. Now, it crashes at startup and gives me a box with crash detail report. How can I fix this?

    I have a brand new HP dv8t laptop that is straight from the manufacturer 2 days ago.
    Last night, I attempted to download and installed the latest version of Firefox. After installing, it worked great for an hour or so (3.4 different sessions).
    Then, this morning when I came back to the computer, Firefox crashes at startup and gives me the option of finding a solution online or quitting the program.
    How aggravating!
    I have installed this same version on 2 other computers that I own, without any issue.
    I have attempted to uninstall Firefox from the dv8 and reinstalling, to no avail.
    I cannot find the crash report, but I do this see this message once the app crashes:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: firefox.exe
    Application Version: 1.9.0.3399
    Application Timestamp: 49f1091d
    Fault Module Name: StackHash_5701
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: 4000001f
    Exception Offset: 046b75ba
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 5701
    Additional Information 2: 5701071bdc29491833a7ab96965d1870
    Additional Information 3: c8d0
    Additional Information 4: c8d0e80632ad4cc967a76f7e9c35ca44
    Please help! I cant stand iE anymore and I'm so lost without Firefox!

    You might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
    If you want to go back to 3.6x, you will find it here:
    http://www.mozilla.com/en-US/firefox/all-older.html
    In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side.

  • Version 22 operating on Windows XP continuously crashes; CPU surges and can not see the Firefox Health Report (all boxes checked and share data on)???

    Not sure how much clearer I can be.
    Windows XP version 5.1 with Service Pack 3
    Firefox Version 22
    Can not view Firefox Health Report even thou all selections are made for this to happen
    I share data with Mozilla

    If Firefox is crashing we need the Crash IDs that are obtainable from ''about:crashes''. The crash IDs start with ''bp-''
    Standard reply:
    We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
    #Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
    #Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
    Thank you for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

  • Help my Safari keeps crashing on me and will not open.

    Help my Safari keeps crashing on me and will not open.
    i recently reset osx lion due to some issues and now i try to open safari and it crashes.
    what should i do?

    is this enough?
    Process:         Safari [4701]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.1.7 (7534.57.7)
    Build Info:      WebBrowser-7534057007000000~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [305]
    Date/Time:       2013-07-12 16:00:10.736 +1000
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          224849 sec
    Crashes Since Last Report:           23
    Per-App Interval Since Last Report:  28 sec
    Per-App Crashes Since Last Report:   19
    Anonymous UUID:                      B5556FB4-2BC3-4807-A886-3E1E310F3941
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    objc[4701]: garbage collection is OFF
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
    *** First throw call stack:
              0   CoreFoundation                      0x00007fff94ae9f56 __exceptionPreprocess + 198
              1   libobjc.A.dylib                     0x00007fff8fc20d5e objc_exception_throw + 43
              2   CoreFoundation                      0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
              3   Foundation                          0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
              4   AppKit                              0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
              5   AppKit                              0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
              6   Safari                              0x00000001066f05be -[AppController awakeFromNib] + 387
              7   CoreFoundation                      0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
              8   CoreFoundation                      0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
              9   AppKit                              0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
              10  AppKit                              0x00007fff8d0928bb loadNib + 322
              11  AppKit                              0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
              12  AppKit                              0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
              13  AppKit                              0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
              14  AppKit                              0x00007fff8d302cd7 NSApplicationMain + 398
              15  Safari                              0x00000001068f90ba SafariMain + 166
              16  Safari                              0x00000001066e0f24 Safari + 3876
    terminate called throwing an exception
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x00007fff8f2f7ce2 __pthread_kill + 10
    1   libsystem_c.dylib                       0x00007fff9810b7d2 pthread_kill + 95
    2   libsystem_c.dylib                       0x00007fff980fca7a abort + 143
    3   libc++abi.dylib                         0x00007fff9326c7bc abort_message + 214
    4   libc++abi.dylib                         0x00007fff93269fcf default_terminate() + 28
    5   libobjc.A.dylib                         0x00007fff8fc211b9 _objc_terminate + 94
    6   libc++abi.dylib                         0x00007fff9326a001 safe_handler_caller(void (*)()) + 11
    7   libc++abi.dylib                         0x00007fff9326a05c std::terminate() + 16
    8   libc++abi.dylib                         0x00007fff9326b152 __cxa_throw + 114
    9   libobjc.A.dylib                         0x00007fff8fc20e7a objc_exception_throw + 327
    10  com.apple.CoreFoundation                0x00007fff94ae9d8a +[NSException raise:format:arguments:] + 106
    11  com.apple.Foundation                    0x00007fff97d7f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
    12  com.apple.AppKit                        0x00007fff8d0b462b -[NSMenu itemAtIndex:] + 165
    13  com.apple.AppKit                        0x00007fff8d0b4784 -[NSMenu removeItemAtIndex:] + 63
    14  com.apple.Safari.framework              0x00000001066f05be -[AppController awakeFromNib] + 387
    15  com.apple.CoreFoundation                0x00007fff94ae0fb1 -[NSObject performSelector:] + 49
    16  com.apple.CoreFoundation                0x00007fff94ae0f32 -[NSSet makeObjectsPerformSelector:] + 274
    17  com.apple.AppKit                        0x00007fff8d09c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
    18  com.apple.AppKit                        0x00007fff8d0928bb loadNib + 322
    19  com.apple.AppKit                        0x00007fff8d091db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
    20  com.apple.AppKit                        0x00007fff8d091cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
    21  com.apple.AppKit                        0x00007fff8d091c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
    22  com.apple.AppKit                        0x00007fff8d302cd7 NSApplicationMain + 398
    23  com.apple.Safari.framework              0x00000001068f90ba SafariMain + 166
    24  com.apple.Safari                        0x00000001066e0f24 0x1066e0000 + 3876
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8f2f87e6 kevent + 10
    1   libdispatch.dylib                       0x00007fff9403c786 _dispatch_mgr_invoke + 923
    2   libdispatch.dylib                       0x00007fff9403b316 _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff8f2f8192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff9810b594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff9810cb85 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff8f2f8192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff9810b594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff9810cb85 start_wqthread + 13
    Thread 4:: WebCore: IconDatabase
    0   libsystem_kernel.dylib                  0x00007fff8f2f7bca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff9810d274 _pthread_cond_wait + 840
    2   com.apple.WebCore                       0x00000001077c5e8b WebCore::IconDatabase::syncThreadMainLoop() + 107
    3   com.apple.WebCore                       0x00000001077c39a4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
    4   com.apple.JavaScriptCore                0x000000010710127f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    5   libsystem_c.dylib                       0x00007fff981098bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff9810cb75 thread_start + 13
    Thread 5:: CoreAnimation render server
    0   libsystem_kernel.dylib                  0x00007fff8f2f667a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8f2f5d71 mach_msg + 73
    2   com.apple.QuartzCore                    0x00007fff91264df5 CA::Render::Server::server_thread(void*) + 184
    3   com.apple.QuartzCore                    0x00007fff91264d35 thread_fun + 24
    4   libsystem_c.dylib                       0x00007fff981098bf _pthread_start + 335
    5   libsystem_c.dylib                       0x00007fff9810cb75 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff662de418  rdx: 0x0000000000000000
      rdi: 0x000000000000060b  rsi: 0x0000000000000006  rbp: 0x00007fff662de440  rsp: 0x00007fff662de418
       r8: 0x00007fff7d871fb8   r9: 0x00007fff662ddea8  r10: 0x00007fff8f2f7d0a  r11: 0xffffff80002dad60
      r12: 0x00007f867143e720  r13: 0x0000000000000005  r14: 0x00007fff7d874960  r15: 0x00007fff662de590
      rip: 0x00007fff8f2f7ce2  rfl: 0x0000000000000246  cr2: 0x00007f867184bffe
    Logical CPU: 0

Maybe you are looking for

  • Can I export using a single dump directory to multiple locations in oracle

    I'm trying to do a full database export using expdp utility in oracle 10g. I have a single dump directory that is mapped to a particular file location say /export/dump. I don't want the entire dump file to be stored in the above path. Instead I want

  • Why exactly is a JSF IMP and a API, what is the difference?

    Why exactly is a JSF IMP and a API, what is the difference? I understand that JavaServer Faces technology is a framework for building user interfaces for web applications with a set of APIs for UI components and a custom tag library for expressing a

  • Syndicate only when few fields change

    Hi Gurus, There are 10 fields in the Main table. And the requirement is such that the auto syndication should happen only when Field 1 or Field 4 value changes (like change pointer triggering). I know there is an option while creating a syndication m

  • After updating to yosemite, start up and recovery mode freeze

    I recently got a 2010 Macbook Pro off of ebay and it was on 10.6 so I decided to update to 10.10. After updating it told me to restart so I did. Well after restarting the spinning wheel froze so I restarted it again. It does the same thing. I googled

  • How do I change my default browser on ios?

    I can't stand the interface and limitations of Safari. I do love the fact that I can synch my open tabs, bookmarks, and other things using Chrome. How do I make my iPad open links in Chrome instead of Safari?