Version 22 operating on Windows XP continuously crashes; CPU surges and can not see the Firefox Health Report (all boxes checked and share data on)???
Not sure how much clearer I can be.
Windows XP version 5.1 with Service Pack 3
Firefox Version 22
Can not view Firefox Health Report even thou all selections are made for this to happen
I share data with Mozilla
If Firefox is crashing we need the Crash IDs that are obtainable from ''about:crashes''. The crash IDs start with ''bp-''
Standard reply:
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
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