Webintelligence reports or Crystal reports? what to use?

An end-user asked me: why should I create Webintelligence reports, can't I use Crystal reports too? What's the difference between them?
I didn't know what to answer... what kind of users should use Webintelligence and what kind of users should use Crystal reports? Do you consider Crystal reports too complicated for a normal end-user?
What's the purpose of each one?

hi PadawanGirl,
there's a lot of differences between the 2 tools so it really depends on what the end user experience is, how much data manipulation is required, and the amount of formatting required.
if you want an ad hoc tool where the end user creates reports (or edits existing reports) with tables and charts and there's not too much data manipulation / high level formulas, then consider web intelligence.
if you're looking to build formatted reports with more complexity and you require more in a formula editor, then consider crystal. i would recommend anyone that is just starting out to design crystal reports to take a course as there's a lot there to learn. you can also design simpler reports though so don't let that scare you off.
[here's a guide|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/d00ae0a1-8086-2d10-118c-f35b8e604bc4] that can help you decide as well.
here are a couple of samples of some crystal reports that we have running live on the experience.sap.com site:
1) [football analytic|http://experience.sap.com/eurofootball/opendoc.html] > click on any of the matches to go to a report output to pdf
2) [tennis|http://experience.sap.com/OpenDocument/opendoc/sso.jsp?&docid=376915&drilldowntabs=hide&sReportMode=weblayout&sType=rpt&toolbar=hide]
3) [clean energy|http://experience.sap.com/experience/html/Pages/egrid/pdf/egridinfo_6u.pdf]
we don't unfortunately have any webi docs up.
jamie
Edited by: Jamie Wiseman on Feb 1, 2012 12:51 PM

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    thanks
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