Webmail and Mime

We are experiencing a problem with our Webmail.
version: Server ESMTP (iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003)
I have opened a ticket with Sun, but do not have resolution yet.
When someone in webmail replies to a HTML message that has an attachment on it, the reply attaches the message using mutli-mime rather than putting the original message in the body. This is fine for viewing the reply message in Mozilla or Webmail, but Outlook doesn't understand the mutli-mime. It only displays the original message and it looks like the person didn't respond to the message. Is there a way to change webmail to put the response inline for these types of messages? Is there a different issue that I am missing? Has anyone else seen this?
thanks,
jonathan

Update from Microsoft:
I would like to thank you for your patience while our development team analysed this particular issue. However after debugging and reviewing possible fixes to the parsing issue with this particular form of MIME, they have come to the conclusion that to make a change to the code would yield too much of a risk for possible regressions in the mainstream MIME parsing code.
On the upside, it has been acknowledged as a problem and it is being actively pursued for the next version of Outlook which has not yet been released. They plan on working closely with their colleagues in the Exchange Development team to ensure that this change gets made and handled correctly in the next revisions of our products.
So, if anybody wants to create additional pressure for Microsoft to work the issue (Outlook not showing messages correctly, after reply or forward from Webmail), please do contact Microsoft directly.

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