What are the license conditions for the customer ?

What is the license agreement for the customer to use Beehiveonline ? Is it similar as the OUM Customer model copied below? thanks Francis
OUM Customer Program: The OUM Customer Program allows customers to obtain copies of the method for their internal use by contracting with Oracle for a services engagement of two weeks or longer. Customers who have a signed contract with Oracle and meet the engagement qualification criteria as published on Customer tab of the OUM Website, are permitted to download the current release of OUM for their perpetual use. They may obtain subsequent releases published during a renewable, three-year access period.

Hi,
We do not have a license requirement for BeehiveOnline as this is a service provided by oracle for Oracle customers, partners etc. to allow them to work more efficiently with Oracle. It is not a system that the customer can control as the groups are maintained by the Oracle,contact.
We rely on the normal terms and conditions that all users sign up to when they create an oracle.com website account.
So in short - it is a free-to-use service licensed under the same agreement as the normal oracle.com websites acount.
Phil

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    Note
    Only use the user exits if the names/fields do NOT have the same name.
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    USEREXIT_MOVE_FIELD_TO_VBSN
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    USEREXIT_MOVE_FIELD_TO_KOMPH
    You can use this user exit to include new fields for batch determination (document item).
    USEREXIT_CUST_MATERIAL_READ
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    USEREXIT_NEW_PRICING_VBKD
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    User-Exits in Program MV45AFZD
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    User exits in the program FV45EFZ1
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    User-Exits in Program RV45PFZA
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    FXVBUP (item status)
    FXVBUV (Incompletion)
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    FXVBAP (Item data)
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    FXVBUV (Incompletion)
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    User exits in the screens
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    Fields which are also to be included in the sales document for a specific installation should be included on the Include screens for maintaining. If an application-specific check module is needed for the fields, this can be included in the Include MV45AIZZ. The module is called up in the processing logic of the Include screens.
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    Example
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    User Exits in Program MV45AFZ4
    USEREXIT_MOVE_FIELD_TO_KOMK
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    USEREXIT_MOVE_FIELD_TO_KOMP
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    User Exits in the SAPFV45PF0E and SAPFV45PF0C Programs
    EXIT_SAPFV45P_001
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    Regards
    Eswar

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    jimh40613356 wrote:
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    Our requirement is to receive and register complaints from contact center and process them by integrating back end ECC and BIW systems.
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    Please help me to map the following requirement successfully into SAP.
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