What can I do about an HTC One camera having a problem with a frozen display? I can take pictures but I can't see what I'm shooting until after the picture is taken.
I can take pictures but I can't see what I'm shooting until after the picture is taken. I've already had to do one hard reset which deletes all my data. Is there any other solution? Is it a glitch that would be resolved by getting a different phone?
Thanks for the additional information AliciaG.! Let's test your camera in Safe Mode, follow the steps at this link http://vz.to/1mjT7T2 to restart your phone in Safe Mode. Keep us posted.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
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Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Hello. Having a problem with skype. i am online, all buttons work, however i can not make a video call the button simply doesnt work. Messages works. voice calls works. Please help.
Sounds like you need to contact skype.
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My mozilla does't opening new tabs & I am having very problem with my work due to this.Please tell me how can i resolve this problem
The Ask Toolbar is causing that in the Firefox 3.6.13 version. Evidently something in that extension isn't compatible with a Firefox security fix. Disable that extension or un-install it.
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Please help. I have updated to the IOS 7 and there was a cool feature in the Music app wherein when you view an album artist, i think apple updates the picture of that artist from their gallery. But when I decided to restore to factory defaults, it never came back and only uses the picture from the albums.
I have the same problem. After a full restore my iphone 5 does not display the artist photos, but it does show the correct album covers once i go into that group. Instead i get a grey box with diagonal writing saying the band name but no picture.
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needing help with family share that isn't allowing me to add my daughter for a year!!!
That happens because there is a restriction from changing family groups more than twice per year. Unfortunately, a number of people have inadvertently triggered this in the process of setting up Family Sharing. There isn't anything you can do about it on your own; all you can do is contact Apple support to see if they would override this at their end.
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I 'm having a problem with Mayhem app loaded new app then tried again still not working. What to do?
I loaded a new app on my Iphone then tried the Mayhem app but still getting the blue screen. What to do?
Repair your QuickTime.
Control Panel >
Win7/Vista - Program n Features
WinXp - Add n Remove Programs
Highlight QuickTime, click CHANGE then REPAIR -
e-mail program used is windows outlook web
Firefox 4 works with the Outlook Web App generated by Exchange Server 2010. At least in my limited testing; I use my phone more than OWA.
Do you know which version of Exchange Server you're accessing? -
help!
It doesn't appear that there is an easy way to make iMovie for iOS to display an entire portrait photo without zooming in. I found a little workaround, however...open the portrait photo in the Photos app, put your device in landscape orientation (so that there are black bars on the sides) and take a screenshot. The new image in your camera roll will now have black bars on all 4 sides of the photo, and if you import the photo into an iMovie project, you will see that it will zoom the top and bottom black bars out so that it perfectly displays the entire portrait photo.
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HI
I have a strange problem concerning group call pickup in lync 2013.the pickup calls on snom 710 having only a second delay, but in lync client it having about 5-7 second
Anybody out there having similar problems with call pickup Groups?Hi,
Did you meet any other call delay when you using Lync?
As the issue happen for Lync desktop client, it can be performance issue. Please check if there is any error message from FE Server when the issue happen.
Also please check if you have updated Lync Server to the latest version, if not, update it and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Hi everyone,
I am having a problem with my Mac OS X 10.7.5 mac book air , there are constant pop pups and small windows with ads blinking constantly opening up on my safari in front of everything?? it is constantly interupting me and makes me mistakingly click on it then another new windows open behind the one im using..
I am not too sure if thats a virus or trojan.. I always thought that macs didn't get virus? this looks like one to me… any experts around? please help me fix it with your instructions? really don't know what to do... thanksThose are not viruses. You have probably installed some malware:
The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
I just purchased a Brother MFC-9340CDW all in one printer. It shows up on a list of compatable airprint devices but I can't seem to get it to work. Any suggestions?
Hi,
It won't work with airplay, here is how I got it to work with OSX 10.9.4 fully patched;
you will need to use the serial cable to start the process:
In-brief Version:
0) Go grab the firmware update tool, the driver, and the scanner software
1) Turn off the firewall and antivirus (if you use it ??)
2) Update the firmware using the serial line
3) Reserve a static IP outside the DHCP range (using the MAC address of the printer) on your WAP server
4) Configure the printer to use a static IP through the front panel
5) Configure the printer WIFI with your SSID and net key through the front panel
6) Install the CUPS driver on your computer through the printer settings by specifying the static IP
7) Install the Scanner driver then go into the Control Center and add you computer and printer configuration
I generally use this kind of set up so that the printer comes back at the same place after a power failure in
the event that it has a crappy driver.
For those of you who need a little more help:
0) Turn off anti-virus and firewall software (it did seem to matter)
1) Go to the Brother Center and download 1) The firmware update tool, 2) the driver, 3) the scanner software
2) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; find the MAC address and write it down
3) Plug the printer in using the serial cable, it will auto detect and you will be able to talk to it.
4) Install the firmware update tool by double clicking on the dmg you downloaded
5) Update the firmware and the subfirmware (NOTE: this is a bit finicky -- you may have to unplug and replug it in a couple of times before it starts to talk with the device, after it starts the update process it frequently gives up in the middle, DO NOT unplug the device at this point, just select "retry" from the dialog and it will continue -- it will take about 15 mins or so.
6) Once the firmware is installed, go to your WAP server and look at the DHCP IP range; typically something like 10.0.1.2 to 10.0.1.200
7) If there is a capability to reserve an IP on your WAP server pick an IP outside the range in 6 (e.g. 10.0.1.201) and use the MAC address (from step 2) for the reservation... its fine if you don't reserve it -- this is an extra precaution -- just make sure you pick an IP outside the DHCP range
8) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; then set the IP address:
boot method: static
IP address: the address you chose in 7)
mask: 255.255.255.0
gateway: the IP of your router -- typically 10.0.1.1
8) Go to the front panel on the printer: tools -> wireless -> setup wizard -> let it find your network, select it, and enter your key.
9) Reboot the printer and check it connects to your wireless network
10) Go to the front panel on the printer, tools -> all settings -> print reports -> network configuration ; print the report and check the IP and MAC
are what you think they should be.
11) Go to your computer, bring up a terminal (applications->utilities->terminal)
12) Ping your printer to make sure its up and accessible -- type: "ping 10.0.1.201" (or whatever IP you used in step 7) and check you get a response -- not a timeout -- if it works disconnect the serial line and delete the (serial line) printer from the list of printers -- you won't need it anymore -- if not you screwed up somewhere along the line
13) Now the printer is on the wireless network, install the driver by double clicking the dmg. Then go to system preferences->printers & scanners
click +
in the add menu click IP
enter your IP (from step 7)
make sure the Protocol is IPP
Name the printer and set its location
Go to Use field, in the pull down menu select "Select Software"
Go through the list and find the Brother MFC-9340CDW CUPS driver -- if its not there you screwed up installing it so go do it again.
14) Go back to the printer page -- select the printer, select Open Print Queue, then select Settings -- check the Driver Version is 4.1.0 -- if
it says 2 you are using the airplay version which seems to be buggered -- so you need to try again.
15) Go open a word document and print it -- smile you are nearly there
16) Install the scanner software by double clicking the dmg
17) Open the Control Center, under the Model: select Other
Click +
Select your printer
Enter your computer name in the display name and click ok
18) Go into adobe Acrobat File->Create->PDF from Scanner (or whatever software you are scanning with)
19) Select "Brother TWAIN" from the scanner list -- if its not there you screwed up the scanner software installation -- go do it again
20) Put a document in the top of the printer and press scan -- wammo !
21) Turn back on your firewall (and antivirus if you have it -- why I can't imagine but what the ****)
22) Go ping the printer and make sure its still reachable (see step 12) -- if not you need to figure out what your antivirus is screwing up because the firewall is no problem
23) try printing and scanning again...
24) rejoice... your done. -
HI pls i am having problem with my iphone4s since i updated to 8.2 i can't check balance of my account and secondly if somebody call me it is indicating number with out name pls what is the solution
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
can't seem to sync my iphone 4 running ios 7 with itunes 10.6 running on a mac running osx 10.5.8 What can I do to fix this? Is there an itunes update? or How can I return to the previous ios?
To sync an iOS 7 device you need to be running iTunes 11.1.1; iTunes 10.6 is way too old and won't work. You need to install iTunes 11.1.1, but to do that you need to be running at least Mac OS X 10.6.8.
So you need to do the following:
1. Upgrade your Mac to at least OS X 10.6.8 (later preferably, but 10.6.8 at the miniumum).
a. Check first to see if your model Mac can be upgraded, check that it has enough RAM and so forth (2GB at the least, more if possible).
b. If you can't upgrade your Mac, or don't want to, then you will have to buy a new Mac with the latest version of OS X (currently 10.8.5, soon to become 10.9) and iTunes 11.1.1
2. Install iTunes 11.1.1 on your newly upgraded Mac.
3. Sync your iOS 7 iPhone with iTunes. -
back in the days of leopard, the dashboard widgets would come to the foreground but you could still see what you were working on. Now I've updated to mountain lion and the work is no longer visible when I activate dashboard. Can I change that back?
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