What do you do after you are locked out of your iTunes and have money in your account

What do you do after you are locked out of your iTunes and have money in your account

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  • HT1918 If you are locked out of your account and you dont use that email address anymore, can you create a new account without losing your music library

    If you are locked out of your Itunes account and you no longer use the same email address, can you create a new account without losing your music library

    Just to let you know that I DIDNT swear in the last post. It was bleeped for using non offensive language. Just letting you know. (And @moderator this subnote isnt "off topic", its just letting colleagues know I'm not in the habit of swearing - something that the search and replace word-bot actaully makes it look worse than it is!!)
    Many thanks - please dont delet this footnote (again)
    Dom

  • HT1459 what do when you are locked out of you ipod and it says to connect to itunes

    hi i what do i do when you get locked out of your ipod and it says to connect to itunes but you have no clue what to do an itune?

    http://support.apple.com/kb/HT1808

  • Turn off "find my ipod" when you are locked out.

    How do I turn off "find my ipod" when I am locked out of my ipod and I want to reset and then backup?

    There is no way to backup the iPod
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • What do you need to do to your account in you have a US plan but are going to Canada for a day or two?

    If you have a US plan but are occasionally going into Canada for a day or two at a time, what do you need to do to make sure you are not paying for additional calling and texting activities?

    Canada plan.

  • HT1212 cannot remember my itouch password.  Can it be changed when you are locked out of itouch?

    I cannot remember my itouch password.  Can it be reset even when locked out of itouch?

    You have to restore the iPod
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • Changing country and you get locked out of your iTunes account?

    Hi All,
    Can anyone help? I've sadly got nowhere with Apple sending just a cut and paste process that I've tried (and which fails to understand the point)
    I have n itunes account set up in the UK. I've moved myself and my UK bank account address to the US and yet whatever I do I get the usual "your bank account number is no t a vlid bank account number" etc
    - Applecare say this is a common problem for expats and they cant help try the iTunes helpdesk
    - Itunes helpdesk is just an email address from cut and paste people who dont reply to specific problems (and customers)
    1. I dont want or see the need to change bank accounts just to continue my custom with Apple.
    2. As I am a UK ITunes customer. I HAVE to enter  a UK postcode  but I cant because my UK bank account is (of course) now a US ZIP code
    3. I shouldn't have to add a new (and unnecessarily confusing and tedious)  second iTunes account even if I *can* have "up to five accounts per device" - I have several Macs/Mac books, iPhones etc and I really dont want to turn what should be a simple financial relationship into a messy multiple account relationship. (I love Apple, believe it or not, so if Amazon can do it all with a single account and multiple devices (UK *OR* US) then so can Apple who are genyine experts in inventory management (since 1997)
    (its a case of I'm ****** if I do and ****** if I dont)
    Any suggestions most welcome - I'm getting increasingly fed up that I cannot install apps on the iphone (or even update them!!) and add to that the fact that now I cant download apps via the fancy-schmancy appstore on my Macbook pro 2011 because... yes you guessed it, I'm stuck with the same iTunes store question (Before replying please see point 1 above before suggesting point 1) <wink>
    Dom
    OSX 10.6.8.
    Itunes - latest version
    app stiore - latest version
    <Edited by Host>

    Just to let you know that I DIDNT swear in the last post. It was bleeped for using non offensive language. Just letting you know. (And @moderator this subnote isnt "off topic", its just letting colleagues know I'm not in the habit of swearing - something that the search and replace word-bot actaully makes it look worse than it is!!)
    Many thanks - please dont delet this footnote (again)
    Dom

  • HT4113 2nd generation ipod touch how to reset passcode if you are locked out?

    Hello,
    I have followed all the instruction in trying to reset my passcode on ipod 2generation and I am not having any success any suggestions????

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    
    If problem what exactly happens with what step

  • What if you are trying to restore your ipod and you don't have a usb 2.0 port

    thats it

    If your ipod is recognized on your USB port and you were able to sync it in the past, you will also be able to restore, but it will take more time to complete than using a faster USB 2.0 port.

  • What do you do if someone uses your account to purchase programs? All the YuFanApp programs were purchased on my account. I called apple and they said go online to express support and that was NO help. I changed my passwords but I am concerned.

    Yesterday I started getting these emails that my address and credit card information was changed. I then got one that an order was placed on a device I had never used before. I did not do any of this so I went in to my account and there it was, all programs by YuFanApp had been purchased! (To me this is a red flag that that company may have stolen information from itunes users!) My credit card was not on file, I can't remember if I ever had it on there. The gift card I had on my account had been drained. My shipping adress was still the same. So I changed my password and tried to call customer service. They said they were sorry and just go online to the customer support express page and do things there to report it but there is nothing there to report it. Anyone have an email address or something I can work with?

    Click "Support" at the top of this page, then click the link under "Contact Us"

  • You are logged out messge when I log in. Solutions?

    When I attempt to log in I get You are logged out message..
    I have tried adobes fixes to no avail.
    Solution?.
    Freddo1946

    What fixes?  These?
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • I was told to create a password for my itunes backup, which i did.  Now its telling me my passwords is incorrect.  I dont know what to do because i am locked out of my phone and don't remember its password.

    I forgot the password to unlock my phone.  I read online to go to itunes and create an encrypted password for my backup and then sync my phone and then restore it.  But now, when i try to enter my passcode into itunes to backup, it tells me it is incorrect.  I don't know what to do..  I am locked out of my phone and my itunes backup.  please help me

    The backup encryption passcode has nothing to do with locking a user out of their backup.
    If the encryption passcode has been forgotten, nothing can be done.  There is no reset for the encryption passcode.
    Delete the backup and create a new one.

  • If you mean you are having trouble activating your iPhone after  updating to iOS 6:  iOS 6.0.1  Generally this is a sign that the iPhone had previously been  hacked/modified/jailbroken and the update relocked it to the  original wireless carrier. If this

    If you mean you are having trouble activating your iPhone after
    updating to iOS 6:
    iOS 6.0.1
    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    My phone is from USA and unlocked version and I paid 750 USD.
    Where did you acquire this iPhone?
    USA
    What wireless carrier did you use before this problem?
    I used BSNL - India previously. After I get problem, I used Mobily -Saudi Arabia again I got problem and I am trying to use Airtel - India.
    Does the app Cydia appear on your iPhone?
    What does It mean?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Airtel 13.0

    It would be better for troubleshhoting if you posted back to your original question.... here

  • I bought 2 new memory card to 4 grams each - replace them in your MacBook Pro 13-inch but it will not turn on - If you are installing a card for 2 and one for 4 d all works - tell me what could be the problem

    I bought 2 new memory card to 4 grams each - replace them in your MacBook Pro 13-inch but it will not turn on - If you are installing a card for 2 and one for 4 d all works - tell me what could be the problem

    I assume that you have installed new RAM in your MBP.
    It would be helpful if you indicated the EXACT model/year MBP that you have.
    What the the RAM specifications that you are trying to install?
    Ciao.

  • HT2433 what does the error message that says " You are logged out because another computer is using this IP address." mean?

    what does the error message that says " You are logged out because another computer is using this IP address." mean?

    Some other piece of network ghardware on your home LAN (Local Area Network) is using the IP address your Mac is trying to use.
    Reboot both your modem and router, or the Modem/Router combo box you have, and all pieces of networking equipment, computers and printers, you have connected to your LAN.
    If you continue to get that error then it is a bug in OS X or you have your Mac set to a Static IP address that is being handed out by the routers DHCP server to some other device.

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