What I can do? I try to update my iphone 4 and I get this message on my computer itunes: Sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.
what I can do? I try to update my iphone 4 and I get this message on my computer itunes: Sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.
Contact your Carrier...
Also see this discussion.
https://discussions.apple.com/message/21189708
Similar Messages
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i need solution to my problem!!
Sounds like your phone was hacked/jailbroken. If this is the case, you won't get it to activate unless you use a SIM from the carrier to which it is legitimately locked.
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I have ipad 2
Win I tray to upgrade to iso6 it gave me this massage after finish
we're sorry we are unable to continue with your activation ay this time
customer care
so what I can doIf you don't know exactly where it came from, then odds are you have a hacked, gray market phone.
Call AppleCare and give them the serial number. They should be able to tell you if it's carrier locked in their database. If it is, the only hope of it ever working again would be to get the original carrier to authorize unlocking it. If they won't, it's a brick. Even if they do, there's a chance it may never activate properly again because of the hack. -
My iphone 3gs software of ios updation time iphone restart. then strat the phone but phone is not strating normal like previous version.
1. selection country
2.next region select india
3 then for wifi and select connect to itunes but that time message is came "We're sorry, we are unable to continue with your activation at this time" at present my iphone 3gs not working previous version.https://discussions.apple.com/message/21709610#21709610
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am update my iphone 3gs ios4.1 to ios 6.0.1 using itunes when update comleted itunes show a message Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! pls help me pls
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>
About=>Carrier? -
i update ios4.3.3 to 6.0.1 Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!sorry, but it sounds like your regional apple systems - activation server or network - are overload. you might wait or go to the next apple store.
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We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care. what is this thing?i try to upgrade my ios to 6.1 from 5.1.1,after i do this,i cant connect to iTunes although i had and have a internet connectionThis message indicates that your phone was hacked or jailbroken to unlock it.
Then when you updated/restored your phone it locked back up to the original carrier.
Only the carrier that the phone is locked to can unlock it. -
Help me!!! I can't activate my iphone 4!!! iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! What me do?! =((((
i try it 3 day help me plzI tried it - does not help
i'am colled in apple thay said that i must to pay 70USD for Apple Care Protactive Plane becouse my phone out of warranty and then thay can help me.
i will hapend with activation before i unlock my phone in AT&T.
what i need to do for activation ? -
HT4623 We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.----How to fix this issue while setting up the iphone for the new ios?
If you don't have a SIM card in the phone, you must put one in. It's required for activation.
If you do, then your phone was probably hacked to unlock it from the original carrier. Contact them and see if they will unlock it. If they will not do so, then you can't use that phone. -
tried this but my itunes says "We are unable to continue with your activation at this time. Please try again later, or contact customer care."
Is there a sim in the iPhone?
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Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!
What me do?! =((((
Help me!!!
AT&T are unlock my phone, official!!!1) Check your iTunes account.
2) you have to be at your computer. Apple is very smart, the place you put your I'd or password is not near data base.
3) make sure your ID and Password is correct. When type on the phone, if you don't check you might press the wrong key some time cases where people have long Neil.
4) go to apple website n reset the I'd or password. -
i cant activate ios 6 in my phone 3gs via itunes,they send me a sms ;"We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care."
You either don't have a SIM in the phone, which is required to activate it, or the phone was hacked to unlock it and is now a paper-weight.
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i have some software problem, so i resear my moble through i tunes after install factory settings i got this message, we are sorry we are unable to continue with your activation at this time, please try again later or contact customer care. no i cant don any thing with my phone.
Is your phone jailbroken or ever been hacked?
Was it previously locked to a different phone carrier than the current one your on now? -
HT4623 Hello Management, Whenever i try to upgrade my Iphone it Brings this massage "We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.
You are not talking to management here. No one here is an employee or representative of Apple. We are all users and this is a user to user forum.
The message you describe is usually presented when a phone that has previously been jailbroken, hacked or otherwise been altered in an unauthorized manner. If this applies to your phone you will have to find help elsewhere. The terms of use of this forum prohibit discussion of unauthorized altered devices. -
please HELP!! after restore found this error,, We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care???
"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
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