What is the best way to learn to use the gaming development software in creative cloud?

What is the best way to learn to use the gaming development software in creative cloud?

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Similar Messages

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    My understanding is to charge the battery as soon as you're able to, without letting it drain completely and or often.
    With my digital SLR cameras, it's recommended by engineers that have studied Lithium-ion battery charging to not allow them to drain...or not allow them to fall below 50% capacity. If you charge them when you're able to, you'll extend the life of the battery. I see these results first hand.
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  • What is the best way to learn SAP-ABAP

    What is the best way to learn ABAP??
    Stick to SAP press books and understand and learn theroitically
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  • What is the best way to learn Mac OS X 10.7 Lion in depth?

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    Do you already have the phone, or are you planning on getting the phone.
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  • What's the best way to back up to the cloud?

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    Thanks Jim, and yes I meant 27 mb.  Will be living on a sail boat so there is potential to lose both the laptop and external drive. The cloud was to be my 3rd copy
    Date: Fri, 20 Dec 2013 16:53:44 -0800
    From: [email protected]
    To: [email protected]
    Subject: What's the best way to back up to the cloud?
        Re: What's the best way to back up to the cloud?
        created by JimHess in Photoshop Lightroom - View the full discussion
    You really have images that are 27 GB each? I suspect you meant 27 MB. But, even then, I think cloud backup might be cumbersome. I would suggest carrying a small external hard drive. I have a 1 TB USB 3 drive that is really fast and very small. No external power supply. Plug it in, and copy the files. That's what I would do.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5948781#5948781
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  • HT1364 I just bought a new PC and now have ample space on my C drive to house my music Library which is currenlty installed on a external drive.  What is the best way to install and move the itunes library to my C Drive?

    I just bought a new PC and now have ample space on my C drive to house my music Library which is currenlty installed on a external drive.  What is the best way to install and move the itunes library to my C Drive?

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  • I have a 15' Macbook Pro, mid 2010 running Mavericks. I want to upgrade the hardware by increasing the RAM to 8GB and replacing the HD for a SDD one. What would be the best way to install mavericks on the new HD? I have the original OS X CD.

    I have a 15' Macbook Pro, mid 2010 running Mavericks. I want to upgrade the hardware by increasing the RAM to 8GB and replacing the HD for a SDD one. What would be the best way to install mavericks on the new HD? I have the original OS X CD.
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  • What's the best way to backup DFS using DPM 2010?

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    Bob Lin, MCSE &amp; CNE Networking, Internet, Routing, VPN Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

    Protecting Data in DFS Namespaces
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    Have a nice day !!!

  • There are way too many photos on my internal hard drive. I have older libraries, and newer libraires in iPhoto and Aperture 2.  What is the best way to find and reduce the number of duplicate photos/libraries  before upgrading to Aperture 3?

    There are way too many photos on my internal hard drive. I have older libraries, and newer libraires in iPhoto and Aperture 2.  What is the best way to find and reduce the number of duplicate photos/libraries  before upgrading to Aperture 3?

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  • The best way i can re write the script ??

    What is the best way that i can rewrite the below query.,
    SELECT 'Brought Forward' AS groupName , End_Status
    ,SUM(Emergency) AS Emergency
    ,SUM(High) AS High
    ,SUM(Medium) AS Medium
    ,SUM(Low) AS Low
    ,SUM(Total) as Total
    FROM
    (     SELECT a.call_id
         ,CASE WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (4,12) THEN 'Resolved'
              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK A,
         (SELECT DISTINCT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS Y,
    SELECT P.CALL_ID,MAX(P.Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS P , LCC.VHD_CALLSTATUS R
    WHERE R.STATUS IN (2,14)
    AND P.STATUS IN (0,1,4,7,11,12)
    AND R.UPDUSERID <> 'system'
    AND P.CALL_ID <> R.CALL_ID
    AND TRUNC(P.Status_Date) < '21-May-2008'
    GROUP BY P.Call_ID
    ) Z
         WHERE Y.Call_Id = Z.Call_id
    AND Y.Status_Date = Z.Status_Date) B
         UNION
         SELECT a.call_id
         ,CASE WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (4,12) THEN 'Resolved'
              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
    ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK_ARCHIVE A,
         (SELECT DISTINCT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS Y,
    SELECT P.CALL_ID,MAX(P.Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE P , LCC.VHD_CALLSTATUS_ARCHIVE R
    WHERE R.STATUS IN (2,14)
    AND P.STATUS IN (0,1,4,7,11,12)
    AND R.UPDUSERID <> 'system'
    AND P.CALL_ID <> R.CALL_ID
    AND TRUNC(P.Status_Date) < '21-May-2008'
    GROUP BY P.Call_ID
    ) Z
         WHERE Y.Call_Id = Z.Call_id
    AND Y.Status_Date = Z.Status_Date) B
         WHERE (A.CALL_ID = B.CALL_ID AND TRUNC(A.ENTRY_DATE) < '21-May-2008' )
         UNION
         SELECT A.CALL_ID
         ,CASE WHEN TRUNC(ENTRY_DATE) IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
    FROM      LCC.VIEW_VHD_CALLDESK_MASTER A,
              (SELECT CALL_ID, STATUS_DATE FROM
                   SELECT CALL_ID, MIN(STATUS_DATE) AS STATUS_DATE FROM LCC.VHD_CALLSTATUS WHERE CALL_ID IN
                   (SELECT CALL_ID FROM LCC.VIEW_VHD_CALLDESK_MASTER WHERE TRUNC(ENTRY_DATE) < '21-May-2008' )
                   GROUP BY CALL_ID)
              WHERE TRUNC(STATUS_DATE) >= '21-May-2008'
              ) B
         WHERE A.CALL_ID = B.CALL_ID
         UNION
         SELECT A.CALL_ID
         ,CASE WHEN TRUNC(ENTRY_DATE) IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VIEW_VHD_CALLDESK_MASTER A,
              (SELECT CALL_ID, STATUS_DATE FROM
                   SELECT CALL_ID, MIN(STATUS_DATE) AS STATUS_DATE FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE CALL_ID IN
                   (SELECT CALL_ID FROM LCC.VIEW_VHD_CALLDESK_MASTER WHERE TRUNC(ENTRY_DATE) < '21-May-2008' )
                   GROUP BY CALL_ID)
              WHERE TRUNC(STATUS_DATE) >= '21-Jan-2008'
              ) B
         WHERE A.CALL_ID = B.CALL_ID
         UNION
         SELECT A.CALL_ID
         ,CASE WHEN TRUNC(ENTRY_DATE) IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VIEW_VHD_CALLDESK_MASTER A
         WHERE TRUNC(ENTRY_DATE) < '21-May-2008'
         AND A.CALL_ID NOT IN
         (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE TRUNC(STATUS_DATE) >='21-May-2008' UNION
         SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE TRUNC(STATUS_DATE)>='21-May-2008' )
         AND A.STATUS IS NULL
         UNION
         SELECT a.call_id
         ,CASE WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (4,12) THEN 'Resolved'
              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
    ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK_ARCHIVE A,
         (SELECT DISTINCT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS_ARCHIVE Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,2,4,7,11,12,14) and upduserid <> 'system'
         AND CALL_ID IN
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE STATUS=1 AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
              INTERSECT
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE STATUS In (2,14) AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date) B
         WHERE (A.CALL_ID = B.CALL_ID AND TRUNC(A.ENTRY_DATE) < '21-May-2008' and a.status not in (2,14) and a.upduserid <> 'system')
    UNION
    SELECT a.call_id
         ,CASE WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (4,12) THEN 'Resolved'
              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
    ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK A,
         (SELECT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,2,4,7,11,12,14) and upduserid <> 'system'
         AND CALL_ID IN
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE STATUS=1 AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
              INTERSECT
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE STATUS in (2,14) AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date) B
         WHERE (A.CALL_ID = B.CALL_ID AND TRUNC(A.ENTRY_DATE) < '21-May-2008' and a.status not in (2,14))
         UNION
         SELECT a.call_id
         ,CASE WHEN ENTRY_DATE IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK A,
         (SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,4,7,11,12,13)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE TRUNC(Status_Date) < '21-May-2008' AND Status In (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date
         MINUS
         SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS
         WHERE TRUNC(Status_Date) <'21-May-2008' AND Status IN (0,1,4,7,11,12)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE TRUNC(Status_Date) < '21-May-2008' AND Status in (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date)B
         WHERE A.CALL_ID = B.CALL_ID
    UNION
         SELECT a.call_id
         ,CASE WHEN ENTRY_DATE IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK_ARCHIVE A,
         (SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS_ARCHIVE Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,4,7,11,12,13)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE TRUNC(Status_Date) < '21-May-2008' AND Status in (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date
         MINUS
         SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS_ARCHIVE Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,4,7,11,12)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE TRUNC(Status_Date) < '21-May-2008' AND Status in (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date)B
         WHERE A.CALL_ID = B.CALL_ID
    WHERE End_Status IS NOT NULL
    group by End_Status
    rk

    What is the best way that i can rewrite the below query.,
    SELECT   'Brought Forward' AS groupname, end_status, SUM (emergency) AS emergency,
             SUM (high)
                   AS high, SUM (medium) AS medium, SUM (low) AS low,
             SUM (total)
                   AS total
        FROM (SELECT a.call_id,
                     CASE
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (4, 12) THEN 'Resolved'
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (0, 1, 11, 7) THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk a,
                     (SELECT DISTINCT y.call_id, y.status
                                 FROM lcc.vhd_callstatus y,
                                      (SELECT   p.call_id,
                                                MAX (p.status_date)
                                                      AS status_date
                                           FROM lcc.vhd_callstatus p,
                                                lcc.vhd_callstatus r
                                          WHERE r.status IN (2, 14)
                                            AND p.status IN (0, 1, 4, 7, 11, 12)
                                            AND r.upduserid <> 'system'
                                            AND p.call_id <> r.call_id
                                            AND TRUNC (p.status_date) <
                                                                     '21-May-2008'
                                       GROUP BY p.call_id) z
                                WHERE y.call_id = z.call_id
                                  AND y.status_date = z.status_date) b
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (4, 12) THEN 'Resolved'
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (0, 1, 11, 7) THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk_archive a,
                     (SELECT DISTINCT y.call_id, y.status
                                 FROM lcc.vhd_callstatus y,
                                      (SELECT   p.call_id,
                                                MAX (p.status_date)
                                                      AS status_date
                                           FROM lcc.vhd_callstatus_archive p,
                                                lcc.vhd_callstatus_archive r
                                          WHERE r.status IN (2, 14)
                                            AND p.status IN (0, 1, 4, 7, 11, 12)
                                            AND r.upduserid <> 'system'
                                            AND p.call_id <> r.call_id
                                            AND TRUNC (p.status_date) <
                                                                     '21-May-2008'
                                       GROUP BY p.call_id) z
                                WHERE y.call_id = z.call_id
                                  AND y.status_date = z.status_date) b
               WHERE (a.call_id = b.call_id AND TRUNC (a.entry_date) <
                                                                     '21-May-2008'
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN TRUNC (entry_date) IS NOT NULL THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.view_vhd_calldesk_master a,
                     (SELECT call_id, status_date
                        FROM (SELECT   call_id, MIN (status_date) AS status_date
                                  FROM lcc.vhd_callstatus
                                 WHERE call_id IN (
                                            SELECT call_id
                                              FROM lcc.view_vhd_calldesk_master
                                             WHERE TRUNC (entry_date) <
                                                                     '21-May-2008')
                              GROUP BY call_id)
                       WHERE TRUNC (status_date) >= '21-May-2008') b
               WHERE a.call_id = b.call_id
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN TRUNC (entry_date) IS NOT NULL THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.view_vhd_calldesk_master a,
                     (SELECT call_id, status_date
                        FROM (SELECT   call_id, MIN (status_date) AS status_date
                                  FROM lcc.vhd_callstatus_archive
                                 WHERE call_id IN (
                                            SELECT call_id
                                              FROM lcc.view_vhd_calldesk_master
                                             WHERE TRUNC (entry_date) <
                                                                     '21-May-2008')
                              GROUP BY call_id)
                       WHERE TRUNC (status_date) >= '21-Jan-2008') b
               WHERE a.call_id = b.call_id
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN TRUNC (entry_date) IS NOT NULL THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.view_vhd_calldesk_master a
               WHERE TRUNC (entry_date) < '21-May-2008'
                 AND a.call_id NOT IN (SELECT DISTINCT call_id
                                                  FROM lcc.vhd_callstatus
                                                 WHERE TRUNC (status_date) >=
                                                                     '21-May-2008'
                                       UNION
                                       SELECT DISTINCT call_id
                                                  FROM lcc.vhd_callstatus_archive
                                                 WHERE TRUNC (status_date) >=
                                                                     '21-May-2008')
                 AND a.status IS NULL
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (4, 12) THEN 'Resolved'
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (0, 1, 11, 7) THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk_archive a,
                     (SELECT DISTINCT y.call_id, y.status
                                 FROM lcc.vhd_callstatus_archive y,
                                      (SELECT   call_id,
                                                MAX (status_date)
                                                      AS status_date
                                           FROM lcc.vhd_callstatus_archive
                                          WHERE TRUNC (status_date) < '21-May-2008'
                                            AND status IN
                                                      (0, 1, 2, 4, 7, 11, 12, 14)
                                            AND upduserid <> 'system'
                                            AND call_id IN (
                                                   SELECT call_id
                                                     FROM lcc.vhd_callstatus_archive
                                                    WHERE status = 1
                                                      AND TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND upduserid <> 'system'
                                                   INTERSECT
                                                   SELECT call_id
                                                     FROM lcc.vhd_callstatus_archive
                                                    WHERE status IN (2, 14)
                                                      AND TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND upduserid <> 'system')
                                       GROUP BY call_id) z
                                WHERE y.call_id = z.call_id
                                  AND y.status_date = z.status_date) b
               WHERE (    a.call_id = b.call_id
                      AND TRUNC (a.entry_date) < '21-May-2008'
                      AND a.status NOT IN (2, 14)
                      AND a.upduserid <> 'system'
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (4, 12) THEN 'Resolved'
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (0, 1, 11, 7) THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk a,
                     (SELECT y.call_id, y.status
                        FROM lcc.vhd_callstatus y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus
                                 WHERE TRUNC (status_date) < '21-May-2008'
                                   AND status IN (0, 1, 2, 4, 7, 11, 12, 14)
                                   AND upduserid <> 'system'
                                   AND call_id IN (SELECT call_id
                                                     FROM lcc.vhd_callstatus
                                                    WHERE status = 1
                                                      AND TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND upduserid <> 'system'
                                                   INTERSECT
                                                   SELECT call_id
                                                     FROM lcc.vhd_callstatus
                                                    WHERE status IN (2, 14)
                                                      AND TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND upduserid <> 'system')
                              GROUP BY call_id) z
                       WHERE y.call_id = z.call_id AND y.status_date =
                                                                     z.status_date) b
               WHERE (    a.call_id = b.call_id
                      AND TRUNC (a.entry_date) < '21-May-2008'
                      AND a.status NOT IN (2, 14)
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN entry_date IS NOT NULL THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk a,
                     (SELECT y.call_id
                        FROM lcc.vhd_callstatus y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus
                                 WHERE TRUNC (status_date) < '21-May-2008'
                                   AND status IN (0, 1, 4, 7, 11, 12, 13)
                                   AND call_id NOT IN (SELECT DISTINCT call_id
                                                                  FROM lcc.vhd_callstatus
                                                                 WHERE TRUNC (
                                                                          status_date
                                                                       ) < '21-May-2008'
                                                                   AND status IN
                                                                          (2, 14)
                                                                   AND upduserid <>
                                                                          'system')
                              GROUP BY call_id) z
                       WHERE y.call_id = z.call_id AND y.status_date =
                                                                     z.status_date
                      MINUS
                      SELECT y.call_id
                        FROM lcc.vhd_callstatus y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus
                                 WHERE TRUNC (status_date) < '21-May-2008'
                                   AND status IN (0, 1, 4, 7, 11, 12)
                                   AND call_id NOT IN (SELECT DISTINCT call_id
                                                                  FROM lcc.vhd_callstatus
                                                                 WHERE TRUNC (
                                                                          status_date
                                                                       ) < '21-May-2008'
                                                                   AND status IN
                                                                          (2, 14)
                                                                   AND upduserid <>
                                                                          'system')
                              GROUP BY call_id) z
                       WHERE y.call_id = z.call_id AND y.status_date =
                                                                     z.status_date) b
               WHERE a.call_id = b.call_id
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN entry_date IS NOT NULL THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk_archive a,
                     (SELECT y.call_id
                        FROM lcc.vhd_callstatus_archive y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus_archive
                                 WHERE TRUNC (status_date) < '21-May-2008'
                                   AND status IN (0, 1, 4, 7, 11, 12, 13)
                                   AND call_id NOT IN (
                                          SELECT DISTINCT call_id
                                                     FROM lcc.vhd_callstatus_archive
                                                    WHERE TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND status IN (2, 14)
                                                      AND upduserid <> 'system')
                              GROUP BY call_id) z
                       WHERE y.call_id = z.call_id AND y.status_date =
                                                                     z.status_date
                      MINUS
                      SELECT y.call_id
                        FROM lcc.vhd_callstatus_archive y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus_archive
                                 WHERE TRUNC (status_date) < '21-May-2008'
                                   AND status IN (0, 1, 4, 7, 11, 12)
                                   AND call_id NOT IN (
                                          SELECT DISTINCT call_id
                                                     FROM lcc.vhd_callstatus_archive
                                                    WHERE TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND status IN (2, 14)
                                                      AND upduserid <> 'system')
                              GROUP BY call_id) z
                       WHERE y.call_id = z.call_id AND y.status_date =
                                                                     z.status_date) b
               WHERE a.call_id = b.call_id)
       WHERE end_status IS NOT NULL
    GROUP BY end_status                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      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