What is the best way to remotely access my sister in laws Mac who lives in another city to help her with her computer problems?

as stated above
What is the best way to remotely access my sister in laws Mac who lives in another city to help her with her computer problems?

The best way? Get her to bring it to you, especially if she makes good cakes.
Apples Back to my Mac isn't really suitable for this - it is designed for a single person who wants their Apple ID on the system. It would mean she would have to share hers with you & you would also have to setup her Apple ID on your Mac - it is messy & causes trouble with iCloud, iTunes etc.
You can try Messages if she is able to begin a session with you, see the 'invite to share screen' in the menus, weirdly you need to use a service that isn't from Apple.
Messages (Mavericks): Share your screen
It may be better if you to setup LogMeIn or GoToMyPC. They should 'dial out' & maintain a constant connection so you can login whenever the Mac is powered up. It won't, require a human to initiate the process at the other end, just be aware that the router may cause issues depending on what is configured, you may need settings to enable automatic port forwarding - it really depend on which option you choose.

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