What is this stupid "recovery mode"?

My iPhone was working perfectly until the sync I did today. It said a new version was available. I followed the instructions to the letter. After it finished everything, I disconnected it just like I normally did after a sync or sync/update.
Next time I went to use the iPhone, when I powered it up, a yellow rectangle with an exclamation point appeared above the words "Please Connect to iTunes". Huh? What was this? But when I connected to iTunes, it said "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". Restore? Must? I only see a restore button that will "restore its original settings". I know what that means because I had to do that on my first iPhone (yes this is my second iPhone now). Original settings is a euphemisn for "trash everything you've done since you bought the phone". Fat chance I'm going to press that suicide buttone again!
So now I have a phone that won't do anything. No way to get calls, no way to make calls, no way to check the weather. No way to do nothing! Unless I want to erase everything and that I refuse to do again.
So now I need to find out how to get control of the data stored in my iPhone. Anyone out there know how to do this? I'm sick of Apple erasing my records everytime they have a new bug!
Very upset iPhone customer, Jesse Lane

No, the new contacts do not exist on the laptop. There were no error messages during the time the iPhone was connected. I merely agreed to the update and then went away for a few minutes. When I came back, it was waiting for me to confirm import of photos, which I did and once again went away for a few minutes. The system and iTunes were completely idle when I returned. No "do not disconnect iPhone" message. But your question was a good one!
I'm open to any other ideas, but tomorrow I'm calling AT&T to have my calls forwarded to my land line. I am absolutely determined to find a way to extract the raw data from my 'dead as a doornail' iPhone.
Jesse Lane,
Former iPhone fanatic, now a bit unsure

Similar Messages

My iPod touch (5th Gen) is in what seems to be recovery mode.

1) Ok so this has happened earlier today and I've been trying everything. My iPod's screen was blinking the Apple logo and wouldn't boot up normally. I pressed the power button and the home button and it told me to connect to itunes. Well as soon as I unplugged my iPod to plug it into the computer, it just shut off and wouldn't turn back on again. I plug it in but it doesn't respond and the computer doesn't even realize that it's just been plugged in. This is the first time it's done that. iTunes is also not opening, nor is the device charging in the computer. I plug it back into the wall and it starts working again with the blinking and telling me to plug it in to iTunes, but it's just not working. What can I do?
2) I also have second problem, but I'd rather the first one be dealt with, well, first. Anyways before this all happened, I had gotten the screen fixed about a week prior. After I got it back, I had network issues. The iPod searches for available networks, but never displays any. Only on occasion does it show two networks. Mine and a neighbor's, but it doesn't connect to mine and in a matter of seconds they both disappear. The weird thin is that when I place the iPod on top of my router, the WiFi begins to work again, but only when I place it on top. I've tried resetting the settings, but nothing's changing. What can I do here?

You can try the following:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem
However, I would take it back to who fixed the screen. The wifi problem is likely due to the antenna not be connected internally because of improper scree replacement. Apple will not help if someone other than Apple worked on the iPod

I was updating my ipad to ios 6.1.3 and it restarted and turned on with an itunes logo and the usb cable. People say this is recovery mode,how do i get out of it?PLEASE HELP ME!!!!!!!!

My ipad 2 was being updated to ios 6.1.3 and when it rebooted it went to recovery mode. I want my ipad 2 back with or without my files.Please help

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Recovery Mode?

What is this? When i plugged it in to iTunes it said i had to restore the iPod. Is there any way to avoid this?

Recovery Mode happens when your iPod has crashed and will delete all your content.
Normally, there is no way of exiting Recovery Mode, but you can try holding the sleep button for 3 seconds, then, without releasing the sleep button, hold the home button for about 10 seconds. Then release all buttons and wait...
Hope I helped,
Franklin

How to get out of Recovery Mode? Please help!!

Hello all,
I have a Nomad Muvo^2 that is stuck in Reocvery Mode. Turns out that when i loaded recovery mode, i didn't really need it cuz it was just my computer that was messed up. Now with a new computer and me being able to access the E dri've for it and see its contents, i can't get out of Recovery Mode. When i turn my player on it reads this message:
Recovery Mode v.00
Then it lists the different options like PC Scandisk, etc...
How can i get out of it's
Could someone please help me?
Also could i use the Recovery Tool for it even though my specific type of player is not listed?
Thank you

Hi,
What happens when you select the Clean Up option?
Refer to this article for more information on the recovery mode options. The recovery tool is not compatible with this player.

Macbook Pro will not enter Recovery Mode

I just bought a 2010 macbok pro. When trying to restore everything from my time capsule i was going to put it in recovery mode. When i turn the computer off and restart it using Cmd+R it just takes me back to log in screen every time. I was told by a friend to maybe try turning it on useing power+option... After doing that it popped up the "macintosh HD" icon. When i click that icon it takes me to the log in screen.
Is there anything else i can try to get this into recovery mode so i can restore from backup?

The computer does not have a Recovery HD. What version of OS X is currently installed on it? If your Time Machine backup is current and was made with Mountain Lion or later then connect it to the computer, OPTION boot the computer. Select the Time Machine device from which to boot the computer. This should boot from a hidden Recovery HD image on the backup drive. Once in the Recovery HD you can restore your backup. I suggest you first erase the MBP's drive so your restored backup is fresh.

Ipad2 stuck in recovery mode following upgrade attempt

Hello,
I tried to upgrade my iPad (after endless prompts from Apple) but it fails near the end, and is now stuck in what I guess is "recovery mode". I see a symbol of a plug and the red iTunes icon. I do not want to restore the whole iPad - I have no idea whether my things are backed up on iCloud - because that usually gets some sort of error message too. How can I just get the thing to unfreeze and go back to the operating system?
Many thanks,
Patricia

Yes, there is a way to get out of Recovery Mode. This link is to an Apple Support page that describes the steps to take to get your iPad working again.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Once the iPad has been Recovered you can restore your data from a recent backup if you have one. If you don't periodically backup your iPad this is a good lesson into why you should. All computer and computer like devices can experience problems where data loss occurs.
If you do not have a backup, you can recover all purchased or downloaded apps and music without paying for them again as long as you use the same Apple ID that you used to download the stuff originally.

[HELP] Recovery Mode Loop - iPhone 5

Dear all,
Kindly help me. I'm trying to exit this ***ty Recovery Mode Loop. It is driving me crazy.
Here is the story:
Yesterday, I was updating my iDevices to the latest 6.1 iOS. When I tried to update my Mom's iPhone, suddenly, the iTunes sync logo appeard.
I synced it with iTunes, and it gave me this message: "Your iphone is in Recovery Mode",
I clicked "Restore iPhone"
But after I had downloaded the latest update, the iPhone doesn't want to restore.
I tried to Power it off, but it brings me back to the Recovery mode continuosly.
It was never jailbroken (as there is no jailbreak for iPhone 5) + I have looked thru google but found nothing that helps!
I tried (iREB and iRecovery and TinyUmbrella) all of them failed at putting the iPhone back to the normal state or to DFU mode.
HELP!
Thanks.

Hi there nxtbardi,
I would recommend taking a look at the troubleshooting steps found in the article below. If you used a computer to initiate the update, there is a possibility that the device created a backup before updating.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
-Griff W.

IPhone 5c won't restore, stuck between recovery mode & apple logo loop

Hello all,
I got a lovely little iphone 5c secondhand. The only problem is that it will not cooperate with me.
At first, it was stuck in recovery mode, but I can switch it out of that, and into the apple logo loop or dfu.
No matter what I do though, (recovery mode, dfu, loop), it will NOT restore.
It gives me an error code of 3014 every time.
Once in awhile it also loads a screen of script, that ends in "panic, we're hanging here" or some such.
I HAVE seen it load to the lock screen twice now, but only for a split second. And while it did that, iTunes told me it couldn't connect to "Jessica's iPhone" due to the passcode. So I know something in there still works. Just not sure about what ISN'T working.
I'm REALLY hoping someone on here can help!
And sorry if I don't have all the info you need/posted in the wrong area. First time here.
Thanks in advance!!

Hey thehealingidea,
Thanks for the question. I understand that you are experiencing issues restoring you iPhone 5c. I also understand that you have received error 4013. The following resource may assist you:
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Try these steps to resolve the issue:
1. Install the latest version of iTunes.
2. Restart your computer.
3. Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Learn more about updating OS X.
- Learn more about updating Windows.
4. Restore using another USB cable.
5. Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Learn more about other update and restore errors.
Thanks,
Matt M.

HT4061 how do I get my iPad out of recovery mode, Apple are asking for my serial number can not do as it is locked can not enter at all

my ipad is locked with the itunes icon & cable on the screen I believe this is recovery mode?? how do I get it to work again

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

HT1414 iPhone4 is stuck in Recovery mode

How do i cancel recovery or get it working?
It has been down a few hours and this has already caused me some trouble.
Any ideas?

I believe this discusses recovery mode, and the remedies associated with it:
http://support.apple.com/kb/HT1212

Zen 4GB - Recovery Mode doesn't w

Hello, I've bought a Creative Zen 4GB for several months, and I've the following problem : the player doesn't turn on when sliding on the "ON" position (0 light, 0 sign of work). When I plug it (front or back), it runs correctly, but i can't delete/move/add files to the player : for example I chose to delete : I go on "browse media files", select the file I want to delete, I clic on delete, a window appears as every file deleted, but when it closes, the file is still here..
Moreover, I tried to use the recovery mode, but the player doesn't start, even with this method :
Recovery Mode Using The Paper Clip
OR
Alternati've Method For Recovery Mode Without The Paper Clip.
Why use it's
If you experience one or more of the following symptoms:
1. The player is not detected in Creative MediaSource or Windows Media Player
2. The battery does not last as expected
3 Your computer stops responding during file transfers
4 There is a power outage during file transfers
5 There is an error about firmware
6. LCD displays a "Firmware Problem" message
7. Your player is not responding.
8. The player is performing erratically.
Save a copy of your player's content, if possible, before cleaning up the memory!
Recovery Mode Using The Paper Clip Reset Method
1#. Turn off player if not already turned off
#2. Press/hold play/pause button. If you accidentally release
the button, start this reset procedure over again.
#3. Gently push the end of a metal paper clip into the reset hole on
the botton edge below the play/pause switch.
(Do not use the slotted mic hole at the top edge near the earphone jack)
#4. Slide the on/off/lock switch towards the on position - slide it to the botton hold
until the display lights up and then release.
#5. The recovery mode screen appears and four menu items are shown - see below
Please help !

Down further on the page is this:
How can you tell if your Zen is defecti've/faulty?
1. A "white screen" or a "totally blank black screen" shows up on the Zen LCD.
2. You cannot force the Zen into the special "Recovery Mode" menu screen. <---------------------- Your problem
3. The Zen refuses to "take a charge"? (To charge up the internal Lithium-Ion Polymer battery)
4. The Zen LCD is cracked or distorted due to dropping or handling abuse.
5. The Zen clock does not keep accurate time (within 2 mins max per month)
Contact Creative if any of the above faults occur - the Zen is bad and nothing you can do will fix it!

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

What does this message mean? "ITunes has fetected an iPad in recovery mode. You must restore this iPad before it can be used with ITunes".

What does this message mean? "itunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with ITnes." How do I restore when every time I connect to my computer I get this message?

Perhaps the information in this Apple support article will help:
http://support.apple.com/kb/TS3694#error3004
Regards.

My iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to ios8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to itunes(asus eee pc) What do i do?

my iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to iOS8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to iTunes(Asus Eee pc) What do i do? please help me.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
And as necessary:
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

What is this stupid "recovery mode"?

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