When I am on a call and another call come in my iPhone does not beep to notify me of the second call how can I fix this?

Please help... when I am on a call and a second call comes in my iPhone does not beep or make any noise for that matter to notify me of the second call. Why is this happening but most important what can I do to fix this? I have missed several important calls because I have no clue the call is coming in.

Make sure that call waiting is turned on and check with your carrier to ensure that is activated on your account.

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