When I clcik to download a pdf file the browser downloads the file but when adobe goes to open it I get often the message"There was an error opening this document. The root object is missing or invalid."

I also have safari on my computer and if use it and go to the same website I can open the file. there is a similar message if I try to open the file with Preview.

Sounds like the files are corrupt. Time to restore them from a good backup.

Similar Messages

When opening aperture I get Warning that says There was an error opening the database for the library "~/Desktop/Feb 12, 2011.aplibrary". I'm concerned that my pictures may be lost. Does anyone know how to deal with this Warning?

When opening Aperture I get Warning that says "There was an error opening the database for the library “~/Desktop/Feb 12, 2011.aplibrary.” That's it. The program does not open at all. I'm concerned that my pictures may be lost. Does anyone know how to deal with this Warning?

Might just need to rebuild the library...see this link:
Aperture 3: Troubleshooting Basics

I'm getting a similar message: There was an error opening the database..." and the only option I get is a "quit" button. Help!

I'm getting a similar message: First it offers me chance to repair - but if I it repair, it crashes. Then if I select do not repair I get the following warning: There was an error opening the database..." and the only option I get is a "quit" button. Help!

From the path in the error message you posted it appears that the library is not on your internal (root) drive.
What type of disk is the library on and how is it formatted?
The crash log Léonie is referring to is what is printed out when Aperture crashes. You wrote that Aperture crashes in your first post so if the app crashes you must have gotten a crash report.
Message was edited by: Frank Caggiano

When I attempt to open a PDF file I saved from a website, I get the message "There was an error opening this document. The file is damaged and could not be repaired." Is there any way to correct this problem?

When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired."

Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired." My friend made sure that the files in question opened without issue on his computer (a PC). Further, I was able to open one of these "damaged" files on my Android phone, but I cannot open them on the Macbook Air. Any help would be greatly appreciated.

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Message'there was an error opening this document.The file cannot be found'

Using xp home and when I click to download the pdf file, it will give 3 options been 'open'/'save'/?. When I choose the 'open' option, it will give me the above message "there was an error opening this document.The file cannot be found"
owever if I choose to "save" and I will be able to open the file and read it. In this pc its using Adobe Reader 8.1.2 with a patch. It was working fine prior to this sudden occurance of the error.
Strangely I have another pc with the same specification, I was able to choose "open" and be able to read the file. Can anyone help to resolve the issue by using the "open' option instead of "save, then open". Greateful for your prompt response.

Fyi, in addition to my earlier post, the other pc is using Adobe 8.1.1 and no other patch. I was trying to find 8.1.1 version but could not find a trust worthy site to load from. Do you think the error caused by using the 8.1.2 version? Thanks

Insert PDF Into 2013 Word Doc. Message There was an error opening this Doc This file cannot be found

To All,
I recently purchased a brand new Dell Laptop Inspiron 5521 Windows 7 Home Premium with purchase of Microsoft Office 2013 and already preinstalled Adobe Reader X. When trying to insert object being a saved pdf documentinto Word Doc., I keep receiving the following message: [There was an error opening this document. This file cannot be found.] Why?

I don't know but I wouldn't expect it to work anyway. What do you expect to happen?

I'm having trouble accessing my pdf. Error message: "There was an error opening this document..."

Hi
I have been working on a pdf in Adobe Reader 9.3 on 2007 Microsoft Windows v5.1. The pdf is set up as a form that I can enter data into. Last time I worked on it I saved it, and then when I went to open it the next time I had the following error message: "There was an error opening this document. There was a problem reading this document (14)."
I have tried to recover the pdf by going to www.datanumen.com/apdf but when I try to repair the pdf I get another error message: "Xml parsing error: not well formed (invalid token) (error code 4), line 12874, column 20 of file." The second error message looks like the problem has been pinpointed but I don't know how to fix it.Could you please let me know if there is any way to recover this file?
Thanks to anyone who can point me in the right direction!!

Thanks for the information.
Could you please also let me know which version of Adobe Reader are you currently using. If you are not using Reader 9.4.6 (which is the latest version of Adobe Reader), can you try updating to the latest released version by
1. Launching Adobe Reader
2. Clicking on Help > Check for Updates
3. When prompted click on Download followed by Install.
This will update Reader to the latest version.
Also, please verify if this issue that you are facing is with a specific PDF alone or is the issue happening with all PDFs that you are trying to print from Win7.
Ankit

Error Message: There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.

I've tried Command Q to close; Tried Adobe Reader Tool Bar but closing is grayed out; I'ved held the power button for hard close, but everytime I try to open a .pdf I get this message:
There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.
I'm not extremely technical, but I can follow directions if someone can help!
Thanks

Looks like it got stuck.
You can switch to another program or the Finder (click on desktop) and Apple menu > Force Quit > Adobe
You can press and hold the power button, it's a emergency force shutdown which you can boot normally and it should be fine.

Library recovery: how can I recover a library after I get this message: There was an error opening the database for the library "/Users/Jim/Pictures/Libraries/K2 Library.aplibrary"???

Library recovery: how can I recover a library after I get this message: "There was an error opening the database for the library “/Users/Jim/Pictures/Libraries/K2 Library.aplibrary”???

Thanks a lot, Frank. The lsregister did the trick! I am testing this on 10.8.2.
http://support.apple.com/kb/TA24770 : I deleted the "com.apple.LaunchServices.plist", and restarted the Finder, even logged off and on again; did not change anything. The file has not been recreated, so it may not be used anymore.
http://itpixie.com/2011/05/fix-duplicate-old-items-open-with-list/#.ULZqa6XAoqY
The direct "copy and paste" from the post did not work: I had to retype it :
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user
but then it worked like a charm!
Cheers
Léonie
And btw: I turned on the "-v" option for the lsregister to see, what was going on, and saw plenty of error messages (error -10811); so I repeated the command with "sudo". After that I still saw five iPhotos. Repeating as regular user finally got rid of the redundant iPhoto entries. It looks like registering as super user may be causing this trouble.

When I try to open my aperture library, I get the message "There was an error opening the database for the library "/Users/alyssabouma/Pictures/Aperture Library.aplibrary". help!

When I try to open my Aperture Library, I get this message: "There was an error opening the database for the library “/Users/alyssabouma/Pictures/Aperture Library.aplibrary”.
I have already uninstalled and reinstalled the library....Help!!

lyssalou,
what is your Aperture version and what is your MacOS X version?
What happened, before this problem occurred? Did you import images, install software, move the Aperture library?
I have already uninstalled and reinstalled the library....Help!!
What do you mean by reinstalling the library? Did you reinstall Aperture?
You might start the trouble shooting with using the Aperture Library First Aid Tools - repairing the permissions, repairing the library, and rebuilding, if necessary, see:
Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library
Before rebuilding the library, make a backup of the Aperture Library, if you do not have one.
Regards
Léonie

Trying to open Aperture, but I get the message, "There was an error opening the database for the library "/Users/davewasson/Pictures/Aperture Library.aplibrary". - and it forces me to quit. What do I do?

Trying to open Aperture, but I get the message, "There was an error opening the database for the library “/Users/davewasson/Pictures/Aperture Library.aplibrary”. - and it forces me to quit. What do I do?

Dave-
You can try opening the old (problem) library by launching Aperture into Library First Aid mode and choosing to Repair (first option) or Rebuild the library. Before doing this, make a backup copy of the old library, since both Repair or Rebuild will write changes to the library database.
Repair is the faster and less drastic option, so try that first: After backing up your library, hold down both the Option and Command keys while dragging and dropping the problem library on the Aperture icon. The Photo Library First Aid window appears. Select Repair Database, then click Repair. After some time Aperture should open the library, if possible.
If that fails launch Aperture back into Library First Aid and select Rebuild Database. Depending on the size of your library this operation could take some time, up to several hours for a very large library. When the main window appears you may have some extra Recovered folders/projects. This operation rebuilds the library from scratch and is usually successful at reviving problem libraries.

I am getting the message, "There was an error opening your printer. Printing functions will not be a

I am getting the message, "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." There was no problem two days ago. I have Photoshop CC.

Platform, Mac or Win? OS? What printer? Printer driver version?
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

When I try to save a PDF, I get the message "There was a problem reading this document (14)."

When I try to save a PDF, I get the message "The document could not be saved. There was a problem reading this document (14)."
I receive no other information that helps me debug what the problem is. The PDF is filled with editing comments.

MobileMe was terminated on that date and you cannot access your iDisk using the Finder. You should sign out in System Preferences>MobileMe to prevent error messages - it's best to turn of any iDisk or other syncing first.
There is currently a 'limited' grace period during which you can download files from your iDisk and Gallery, and migrate to iCloud if you haven't already done so. Go to http://me.com and follow the links there. We do not know how long this facility will continue to be available.

Keep getting the following error message There was an error opening this document. The file is damaged and could not be repaired.

I keep getting the following message when trying to open a PDF I know nothing wrong with the file as it opens fine on other devices ?
"There was an error opening this document. The file is damaged and could not be repaired."

No its not zipped
Brian Blackstock
[email protected]
Office Australia +61 7 54537982
Office South Africa +27 11 423 2701
Mobile South Africa +27 796924094
Mobile Australia +61 400797124
www.atoll.co.za
www.elematicsa.co.za

When I try to open up a PDF document, i get the following error message: "There was an error opening this document. The network path was not found" AArrgh please help as I need to open up my documents. Thanks.

When I open up a PDF Document all i get is an error message saying: "There was an error opening this document. The network path was not found" I dont know how to fix this, so looking for some advice please, as I really need o open up my documents.
Thank for any help.

The documents I’m trying to read are already saved on my computer, under various different headings, I know that we have a server, so I only assume these documents are saved on here, as I said before I’m not good with all this techno stuff. I do my work each week ( on a payroll system) and save the documents for each company, they automatically go to the correct place. I never request for them to be saved in a certain place ( well not that I’m aware of) . I then on occasions need to open up this information, it is then that I can’t read or open the documents. We do have a tech help, but they are off sick until the 5th Jan, hence me trying to work out if I can fix this problem through this help site. Its ADOBE Reader that I’m trying to use.

When I clcik to download a pdf file the browser downloads the file but when adobe goes to open it I get often the message"There was an error opening this document. The root object is missing or invalid."

Similar Messages

Maybe you are looking for