When I click on Firefox, it opens to a blank, white screen and the tab says "New Tab". When ever I click on a link nothing happens, it just stays blank.

I have tried to reset Firefox and that didn't work. Chrome is having the same problem, only it says "Unable to connect to the Internet". I tried to open some links from my favorites folder and all it does is load for a fraction of a second and nothing changes.

Is the Windows 8.1 system you posted from the one with the problem, or is the problem on a different system? In that case, I assume it's also Windows.
Does Internet Explorer work normally or are all browsers affected?
Did this problem start shortly after any software changes, such as:
* Windows update
* installation of new software
* updates to add-ons
In case the problem is your firewall configuration (for firewall software that blocks programs from accessing the internet), please see: [[Configure firewalls so that Firefox can access the Internet]].
In case the problem is unwanted software or malware, please see: [[Troubleshoot Firefox issues caused by malware]].

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HT4972 i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H.

When i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ???

when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it

Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work.

When I power up my mac, I see the white screen and the apple icon. After a few seconds of powering up the screen goes dark. Yet I still can the mouse arrow but nothing else.

When I power up my Imac, I see the white screen and the apple icon. After a few seconds the screen goes dark. I am able to still see the mouse arrow as I move it around. But nothing else. What is the problem and how do I recover?

Try this from another user:
1. Shut the computer down by holding the power button for 10 seconds
2. Restart the computer and press shift at the same time until you see the progress bar start moving
3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
4. After a moment, you should see the spinning beach ball
5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).

When I open a document in Adobe XI Pro Windows 8.1 I get a white screen and the document does not appear to open, Adobe is 'not responding'

I purchased a computer with Windows 8 and installed the 8.1 upgrade. I installed Adobe Acrobat XI Pro and have had error messages about specific fonts not being present but the document opens just fine. Other times (about half the time) the document will not open or opens as a blank screen, and eventually Adobe Not Responding appears, with the usual choices to close or look for a solution. If I look for a solution it tells me that no solution was found. I have not found any information online about this problem. I have used Adobe Pro in previous versions in a Windows 7 and Windows XP environment and not had any problems. Is there a simple solution to this? I have uninstalled and reinstalled Adobe, and still no luck.

Hi nausm,
Is this issue specific to the pdf files or do you face the issue with any pdf you try to open?
Which application was used to create these pdfs?
Have you updated Acrobat to v11.0.7 and checked?
Are you able to launch Acrobat standalone app without clicking on any pdfs?
You are getting error related to specific fonts because the document might have the fonts that are not available on your computer.
Regards,
Rave

When I click on a link nothing happens

The cursor changes to the pointing hand but nothing happens when I click.

Probably not relevant to your immediate problem but I would recommend that you delete your MindSpark toolbar. What do you use it for? Use the Search box above or Google for information and advice.
You also should also delete the older of your two versions of Flash.

When I try to open the Mail app on my iPhone 4 nothing happens, it just stays grey for 30 seconds then closes.

I have already tried deleting my mail accounts twice. I have also reset it to factory settings.

Try here > iOS: Device not recognized in iTunes for Windows

When I first open Firefox it is fine but if I open a second tab to search another site I get a white screen and have to continually click 'back', click the site link, white screen, back, click the link, white screen and so on.

When I first open Firefox it is fine but if I open a second tab to search another site I get a white screen and have to continually click 'back', click the site link, white screen, back, click the link, white screen and so on.

This can also be a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
You will have to redo App Tabs and Tab Groups after deleting sessionstore.js.
See:
* http://kb.mozillazine.org/Session_Restore

My Firefox browser opens to a white screen and when I try to browse a website it opens a new page and is also blank

- installed a new updates for windows last night and restarted my PC
-When I open my Firefox browser it sits at a white screen, with nothing in the URL area.
-When I try to go to a website it reloads says "New Tab" and doesn't load any content and stays blank.
-running version 17.0 on Firefox
-Running Windows 7 64-bit
-updated patches from Microsoft on 12/12/12
-All my other browsers (chrome and IE) still work properly.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

When I initially open Firefox it opens 2 tabs. One is my home page and the other is another bookmark but I do not know why it is happening or how to stop it.

When I open Firefox 2 tabs always open. One is my homepage and the other is another page that I have bookmarked. I do not know why this happens or how to fix it.
== This happened ==
Every time Firefox opened
== first installed

Do you have both those pages set as your Homepages?
[http://support.mozilla.com/en-US/kb/How+to+set+the+home+page]

HT4199 What does it mean when I click on my wifi name and the bars come up but the network keeps thinking and the ipad says safari cannot open the page because it is not connected to the internet. ?

What does it mean when I click on my wifi name and it show I'm on my wifi, but the network keeps thinking and the ipad says, Safari cannot open this page because it is not connected to the internet. ?

When you click on the WiFi network name, have you also provided the password for accessing the network? You should get a dialogue box asking you for the security information the first time you connect.
If you are not able to connect, you might want to go to Settings > General > Reset > Reset network settings.
Then go back to Settings > WiFi and select your network name again and make sure the security information is now entered correctly.
If you still cannot connect, power down the router, wait a few minutes, power up the router, with the iPad powered down the whole time, and after the router has had several minutes to stabilize power up the iPad. See if it now connects correctly.

Recently when clicking on Safari, it refused to open saying there were some components damaged. It was suggested I backup, remove OSX and reinstall. Now all I get is white screen and apple logo when starting. What to do?l

I Have an iMac desktop purchased in 2010 with OS X 6.1.6 and Snow Leapard. Recently after starting up, I was not able to open Safari. I checked for updates and all was well. I tried again and got a message saying Safari could not be opened because some components were damaged. After using Disk utilities to try and repair, it was suggested I uninstall OS X and reinstall from the disk. I did not at the time because I wanted to backup some info to a USB drive. But now when I startup all I get is the white screen and Apple logo and the loading symbol. What happened and How can Imfix it? I am not very tech savvy and don't know where to turn!

Hi nancy mfromamity harbor,
Welcome to the Support Communities! It sounds like reinstalling the Snow Leopard operating system is your next step. This should not affect the documents and data that you currently have on your iMac. I'll include the information to show you how below.
Mac OS X 10.6: Reinstalling Mac OS X
http://support.apple.com/kb/PH6606
Under some circumstances, you may need to reinstall Mac OS X. You can reinstall Mac OS X while keeping your files and user settings intact.
Note:To reinstall Mac OS X from another computer on your network, see:
Using another computer’s DVD or CD drive
To reinstall Mac OS X:
Insert the Mac OS X installation disc and double-click the Install Mac OS X icon.
Follow the onscreen instructions. In the pane where you select a disk, select your current Mac OS X disk (in most cases, it will be the only one available).
If you want to control which parts of Mac OS X are installed, click Customize, and then select the parts you want to install.
To start the installation, click Install.
If you purchased a standalone version of Mac OS X, these installation instructions are in a PDF file located on the Mac OS X installation disc.
If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer (including Apple software, third-party applications, and other printer drivers), refer to the documentation that came with your computer.
If you need to reinstall Mac OS X and you’ve been using Time Machine to back up your applications, files, and user settings, you can easily restore this information from your Time Machine backup disk after you’ve reinstalled Mac OS X.
Nancy, here is the contact information if you need technical assistance to get your iMac up and running.
Intel-based iMac - Contact Support - Apple Support
http://www.apple.com/support/imac/intel/contact/
Good luck!
- Judy

When i click on messages the application opens a white screen and don't open it.

when i click on messages the application opens a white screen and don't open it.

Hi aldamtgf,
Thanks for visiting Apple Support Communities.
If Messages is only displaying a white screen when you open it, first force close the application using this method:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app's preview up to close it.
These steps come from this article:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If Messages still does not open normally, restart your iPhone next:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the best,
Jeremy

Last night suddenly when I right-click-view-images in firefox, they appear centered and against a black background. It's usually meant to be a white background and the image appearing at top left. How to revert it?

I'm having trouble with something in firefox, it's quite minor but still bugs me. Last night suddenly when I right-click-view-images in firefox, they appear centered and against a black background. It's usually meant to be a white background and the image appearing at top left. I can't remember what I did to change this if it's my fault; if someone knows how to revert it I'd be thankful.

cor-el : thanks for the pointers! I wish the solution isn't an add-on every time ... if such long-standing behaviour is going to change, the least that could be done is put in an about:config option to get back the old behaviour.

When I open iTunes, it asks me to download the latest version. When I click on "download now", nothing happens. If I download directly from the iTunes website, do I need to do anything first? Like deleting something?

When I open iTunes, it asks me to download the latest version. When I click on "download now", nothing happens. If I download directly from the iTunes website, do I need to do anything first? Like deleting something?

In the normal course of events, you can update by just running the iTunesSetup.exe. No special precautions need to be taken (beyond those you usually take with an update, or just in general, like maintaining a current backup).

When I click on Firefox, it opens to a blank, white screen and the tab says "New Tab". When ever I click on a link nothing happens, it just stays blank.

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