When I open firefox, normal tabs open, then several more that all show: Firefox can't find the file at /C:/Program Files (x86)/Mozilla Firefox/W¨'ÂÒ×žß¬¤ïžìWv¥YH´ªï]ã9v€Õ°pÎ%0C ï½Q2. I have uninstalled/reinstalled firefox with no help.

I can use the regular tabs, but new tabs will continue to open with strange things on them. One was marked as a Dangerous page by my anti-virus program (Trend Micro).

Don't what to say but WOW! downloaded and ran malwarebytes. It found a Trojan and something else. At the same time, my Trend Micro finally ran a scan and found 2 trojans and a cycbot, both associated with Adobe. Did the superantispyware program too, found a couple things. Uninstalled reinstalled firefox without any of the old personal settings, so NO add-ons at all. Opened in SAFE MODE and the error STILL persists. Computer does not want to shut-down and I find that I can do a few things then programs won't open anymore (such as my Trend Micro antivirus and even firefox.) I have no idea how any of this happened. I know a fair amount about computers and do NOT open links etc that I am not sure about. It was working fine while using in my truck yesterday. When I brought it in the house, it started doing all this. Just plain WEIRD! Any other ideas?

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Firefox will not load, have uninstalled, reinstalled, stuck with explorer and unhappy.

After updating, firefox stopped loading. Have tried nummerous uninstall, reinstallation. But still after double-clicking the firefox icon (or opening in any way), the computer thinks about for a sec and then...nothing happens. I have opened up task manager and closed the adnousium of firefox.exe's that pile up after double-clicking.

Hi Johnynutz, First of all try to check that security software is not blocking Firefox. A new version may not be recognised, and in these circumstances before attempting to start Firefox always check in Task Manager that no instance of Firefox.exe or plugincontainer is left running.
Next It is probably worth seeing if you can open the Firefox profile manager, if so you may create a new profile for Firefox and try to restart it with that new profile. Standard reinstalls do not remove the profile (do NOT attempt profile removal unless you have backed it up)
* see [[Use the Profile Manager to create and remove Firefox profiles#w_creating-a-profile]]_creating-a-profile
If that fails then it is necessary to re-install firefox, and this time use a clean re-install. Note it is the program files that are being removed NOT the profile files. Do not use any option from Windows or Firefox that removes personal information, because that will destroy bookmarks and passwords etc.
* see [[Troubleshoot and diagnose Firefox problems#w_7-reinstall-firefox]]_7-reinstall-firefox
Try starting the new install with your original default profile,and the newly created one.
Please post back with how you get on.

Every time I close FF it reverts to new install settings and doesn't retain any settings, I have uninstalled & reinstalled but no change - help

I installed FF and used it without issue, but on loading it for me next session and every subsequent session it reverts to the state it was as a new install including not retaining any settings for loaded extensions. This is a total pain and is likely to lead me to uninstalling if I cannot find a fix soon. I have uninstalled and re-installed and tried re-set but neither has made any difference.

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.
*http://kb.mozillazine.org/Preferences_not_saved

I have Firefox 3.6.13 and I know that it needs updating but whenver I try it seems to go nowhere. Just keeps trying to update but never does. I have an iMac G5 with OS X 10.4.11. Can you help?

What more can I say? I am told that I need to update and when I try nothing happens. It keeps trying and trying. This has happened many times and I just give up on trying to update like it says I need.

'''Do not download and try to install the newest 8.0.x '''
see [http://www.mozilla.org/en-US/firefox/system-requirements.html Firefox 8 System Requirements]
Firefox 4 versions and later do not run on a PowerPC Mac(that you have) and require at least OS X 10.5 and an Intel Mac.
'''latest supported version for your os is 3.6.24 '''you can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
see [http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
For older Macs that aren't supported in Firefox 4+ versions if you like try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
see also:
[https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac
Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I have uninstalled/reinstalled Firefox 10-15 times in 2-3 months but Yahoo mail gives me an error message that my browser doesn't support the newest version of Yahoo mail

Even when I try to just go to Yahoo.com I get:Why am I seeing this page?
You are viewing this page instead of the normal Yahoo home page because you are using an unsupported browser.
Whether I download the Firefox upgrade from the site Yahoo sends me to or directly from Mozilla, I still can't get to yahoo.com.

You can check for problems caused by a possibly corrupted user agent.
See:
*https://support.mozilla.org/kb/Finding+your+Firefox+version
*https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

My husband and I have the same itunes password. When I tried to set up his own, it said that I could not use his email address because it is a back up address on mine. How can I change that....can't find the right place to go. Thanks

My husband and I have the same itunes password. When I tried to set up a separate one for him, it said that his email address was used as a backup on my phone so it could not have its own address. Where do I go to remove his address as my backup address....thanks

Hi theirmimi,
Go to Manage your Apple ID (on a computer) and sign in with your Apple ID. Then you can edit the email information on your account:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Cheers,
GB

Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.

Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.
Peg

Hi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

With Panorama/TabCandy, when you have some "App Tabs" isolated into a group then open a normal tabs included into antoher group. Clicking on an "App Tab" makes the normal tabs disappear.

With Panorama/TabCandy, when you have some "App Tabs" isolated into a group then open a normal tabs included into antoher group. Clicking on an "App Tab" on the navigation bar makes the normal tabs disappear from this bar.

Panorama/TabCandy is in an early stage of development and has many open bug reports. One area that is being discussed is how App Tabs should be integrated into TabCandy, not surprisingly there are varying opinions.

After refusing an update now all I get is a white screen with the firefox logo. If I have to reinstall firefox 3.66, how can I transfer my firefox profile with bookmarks etc, to the new installation?

After refusing an update now all I get is a white screen with the firefox logo. If I have to reinstall firefox 3.66, how can I transfer my firefox profile with bookmarks etc, to the new installation?
== This happened ==
Every time Firefox opened

-> press '''F11''' to bring the computer out of FullScreen
-> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
-> go to View Menu -> '''Zoom''' -> click '''Reset''' -> '''Page Style''' -> select '''Basic Page Style'''
-> go to View Menu -> Toolbars -> select '''Menu Bar''' and '''Navigation ToolBar''' -> unselect All Unwanted/Incompatible Toolbars
-> go to Tools Menu -> Options -> General -> '''When Firefox starts : select "Show My Home Page"''' -> Type the address of the website which you want to be your HomePage e.g. http://www.google.com
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Remember History"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)
-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)
Now Restart Firefox. Check and tell if its working.

My home page is google and it works but when I open a new tab it displays an error message :Firefox can't find the file at chrome://quick_start/content/index.ht

I've made sure a dozen times that my home page is set correctly, and when I hit the home button next to the search bar it works and takes me right to google BUT whenever i open a new tab i get the error that my page cannot load and the web url that it keeps trying to remember is in the error message:
Firefox can't find the file at chrome://quick_start/content/index.html.
of course the last dot is not the url anymore but the end of the sentence for the error message, but i don't ever use chrome ever on my laptop only my cell so what is going on????? help fix god please!!!!!!

Do you have the FastStart extension?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

My Firefox is not working. (All I get is a blank white screen with the Fireox logo). If I have to reinstall firefox 3.66, how can I transfer my old profile to the new installation?

My Firefox is not working (All I get is a blank white screen with the firefox logo. If I have to reinstall Firefox 3.66, how can I transfer my old profile to the new installation?
== This happened ==
Every time Firefox opened

David. Thank you very much. The problem was not with the canvas but rather the Viewer. But the solution was the same. Somehow, the Viewer window was re-set to Alpha. I changed it back to RGB.... and the picture is back. These issues are often very simple.... but they can drive you bats if you don't know the answer. Very grateful. Tim

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Where can i find the option of, when i close firefox that he saves my current tabs and when i open my firefox i will still have them?

Where can i find the option of, when i close firefox that he saves my current tabs and when i open my firefox i will still have them?

Firefox 4 and later versions save the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session. 
Use "File > Exit" or "Firefox > Exit" (Mac: "Firefox > Quit Firefox") if you want to restore multiple windows or otherwise have problems with restoring tabs. 
You can use "History > Restore Previous Session" to get the previous session at any time. 
You may need to click the orange/gray Firefox button to see History. 
There is also a "Restore Previous Session" button on the default about:home Home page.
Using the "Show my windows and tabs from last time" setting is a more reliable way to restore session data.
* Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"
* http://kb.mozillazine.org/Menu_differences
Make sure that you do not use "Clear Recent History" to clear the 'Browsing History' when you close Firefox.
* https://support.mozilla.org/kb/Clear+Recent+History

Win XP-"your Firefox profile cannot be loaded. It may be missing or inaccessible". I have uninstalled & reinstalled 3 times. No success. Help!

Today, Firefox wouldn't open properly. I got a msg about opening in safe mode or another option. My XP system froze so I closed Firefox down through Task Manager. When I tried to reopen I got the ..profile can't be loaded message. I uninstalled & reinstalled Firefox and still received the ...profile can't be loaded message and I'm unable to open Firefox. I repeated the uninstall/reinstall 3 times, without success. Same message appears.
I found my profile folder in my system but I don't know what to do with it. How do I tell Firefox where to look for the folder when I can't even open Firefox? Do I copy & move it somewhere else? Should I just delete it all together and do another uninstall/reinstall of Firefox?
I would hate to have to use IE. I use a crappy old Dell Dimension with a Pentium 4 and, until today, I was running Firefox for 18 months. Please help. I know a bit about computers but I'm nowhere near being a techy person.

Try to delete the profiles.ini file, so Firefox will try to make a new one.
To do so:
1. Click on Start > Run... (or press Win key + R)
2. Type %APPDATA%\Mozilla\Firefox
3. Press OK.
4. Delete the profiles.ini file or rename it to any other name.
5. Try to boot Firefox again.
'''Warning: if you delete profiles.ini file a new profile will be made. You will lose all your themes, extensions, preferences, bookmarks, history and navigation data.'''
You can try also to perform a disk check to make sure files are not corrupted. To do so, open a command line and type chkdsk X: /F /R where X: is the letter of the drive where Firefox is installed. In the case you're asked to reboot, do it.
In the case this doesn't work, please leave us feedack, and we'll find out another possible solution.

I have a database of names. When I go to the database and pull up names I right click on the option "Open in new tab". I would like to bring up 200 names and do the same function simultaaneously to them like, add a vote to their total individual vote co

I have a database of names. When I go to the database and pull up names I right click on the option "Open in new tab". I would like to bring up 200 names and do the same function simultaaneously to them like, add a vote to their total individual vote count. Is this possible?

I ended up reformating the drive as FAT32 because I still need to use it on my Windows 98SE system also. I did have a problem with the allocation size. I wanted to use 512 bytes but it kept failing so I used the default size(8192 bytes) and then it worked fine. I didn't think there would be a problem formatting as NTFS but since you are having problems I just tried it. It failed at 512 bytes allocation size so I tried again using 4096 bytes, the default, as the allocation size and it failed again. It looks like these drives will not format as NTFS.
Also, I think I figured out what's going on with the ReadyBoost problem. As I said initially it wouldn't work with ReadyBoost then after I had 12GB of data on the drive the ReadyBoost feature started working. After I deleted all the files it quit working again. After doing some reading on the net about Flash drives and ReadyBoost problems it appears that the memory chips on my Lenovo Flash drive are mixed with both fast memory chips that work fine with ReadyBoost and slower memory chips that are too slow for ReadyBoost. Apparently, after I fill up the portion of memory with data that uses the slow chip(s) then ReadyBoost works fine with the fast chip(s). I also verified the Flash drives read and write memory speeds using Vista's Event Viewer. To work with ReadyBoost the Flash drive has to read at a minimum of 2.5MB/s (for 4KB random reads) and write at a minimum of 1.75MB/s (for 512KB random writes).
Let me know what you find out.

When I open firefox, normal tabs open, then several more that all show: Firefox can't find the file at /C:/Program Files (x86)/Mozilla Firefox/W¨'ÂÒ×žß¬¤ïžìWv¥YH´ªï]ã9v€Õ°pÎ%0C ï½Q2. I have uninstalled/reinstalled firefox with no help.

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