When I put apps from my PC to my iPhone it copies it but it doesn't install in my phone??? I just my iPhone 5s so when i put images from my laptop I cant delete them so can you help me??

You might not have enough space on your phone.
Look on iTunes and see how much space the photos you copied over is consuming.

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I was doing some thing on my mac and the normal link to the applications folder from the bottom right hand corner disappeared, I cant find it anywhere, Can you help me?

I was doing some thing on my mac and the normal link to the applications folder from the bottom right hand corner disappeared, I cant find it anywhere, Can you help me?

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816)

Hi i have updated the 8.1 in my i phone 4s . then i got in my home screen i tunes and charging symbol only . its not getting on . can you help me out to solve the issue with my phone ?? thanks.

hi i have updated the 8.1 in my i phone 4s . then i got in my home screen i tunes and charging symbol only . its not getting on . can you help me out to solve the issue with my phone ?? thanks.

Hi vijayanandhtkp,
It sounds like you are getting the Connect to iTunes screen as discussed in this article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If so, please check out this article as linked from there.
Use iTunes to restore your iOS device to factory settings - Apple Support
Thank you for using Apple Support Communities.
Nubz

I bought a ringtone from itunes on my iphone 6 plus. But it doesn't show up my phone or my PC.

I bought a ringtone from itunes on my iphone 6 plus. But it doesn't show up my phone or my PC. I did realize later that my credit card info was old when I bought it and updated it. Today, I a got an email saying I purchased it, but the ringtone still doesn't show up on my phone or the PC. What should I do?

Connect your iPhone to computer iTunes
Use iTunes menu File > Devices > Transfer Purchases from ....
to transfer your purchased ringtone to computer iTunes.

After install Adobe Reader all my files are switched to Adobe files. After uninstalling Adobe Reader all is back to normal. Can you help? Thanks

After installing Adobe Reader all my files are switched to Adobe files. After uninstalling Adobe Reader all is back to normal. Can you help? Thanks.

You may find this useful: http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

HT5569 I just bought a new ipad mini and cannot figure out how to sync it to wi-fi, can you help me?

i just bought a new ipad mini and cannot figure out how to sync it to wi-fi, can you help me?

Tap Settings > WiFI. Look for your WiFi access point and tap that. Enter your password. Done.

My Mail application is rejecting my password even though I'm putting it in correctly. Mail is working fine on my iPad and iPhone but not my iMac so it must be something to do with the Mail settings on my desktop. My software is up to date. Can you help?

I have an iMac, operating system 10.7.4 with up to date software. My mail application is rejecting my password even though I know I am putting it in correctly. I have an ipad and iphone and the mail application is working fine on them. On my desktop however I cannot receive or send mail. I think it must be something to do with the settings but cannot work out what. I have contacted BT who provides my email and internet. As I have another email address with them that is working correctly they believe it is a problem with mail rather than with them. Please can you help?

OK Vicky, good clues...
See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over. See if there are duplicates, should be one for Incoming & one for Outgoing.
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

My start got into my computer and i cant access my emails, can you help?

My start got into my computer as my browser, and it wont allow me to access my emails. Can you help me remove it from my computer?

First, try to reset Firefox. [[Reset Firefox – easily fix most problems]]. This simple step will eliminate many Firefox problems with only one click.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.
After all these steps, make sure you update to Firefox 14. [[Update Firefox to the latest version]]

My iphone 4 wont restore my photos from my old iphone 4 that was faulty i have saved them but the only photos that save are the ones of my camera and i cant delete them off?? HELP

I need help I got a repcement iphone 4 on monday because the one i had was faulty! I did the update sunday night to make sure i wouldnt loose everything! I restored the new one on the monday when i got home and i have lost all my photos and some contacts! I am really upset I have had the iphone 3 and wheni restore it with the faulty iphone 4 it worked but not now! HELPP

what photos are you talking about?
Photos taken with an iPhone are stored in the camera roll. Like any digital camera, it is advised that you import these into your computer for safe keeping. That's where the photos should be--back on your computer for you to be able to resynch back to your phone.
As far as contacts, again, it is recommended that you synch your contacts with a contact manager like Outlook or Address Book. That's where the contacts should reside.
Have you not been using your phone as recommended? If not, well, now you know why these steps are recommended. The iPhone is NOT designed as a storage device.

All of my bookmarks still exist in \Documents&Settings\Bob\Favorites, but when I re-installed Mozilla Firefox, the Bookmarks option on the Mozilla toolbar does not see them. Can you help me direct the Bookmarks option to the correct location? thanks, Bob

OpSys = Windows XP
Browser full details = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9

That is the location for Internet Explorer favorites, you will need to import them into Firefox. For details on doing that see [[importing bookmarks and other data from Internet Explorer]].

When I try to go to a a game on facebook and try to turn off security, I says that the page is being directed in such a way that it would not complete. This is constant. Can you help me?

When I log into facebook it takes me to the https version and not http. the https version is secure and when you play a game it will ask if you want to termporarily turn the secure feature off. When I do I consistantly get a message that says they (I don't know if it is you or facebook, but it's a firefox message) cannot do this as it was being directed in such a manner that it would not complete. I have to go back to the main facebook page and redo whatever many times before it will do it correctly. Once I get into the http end, as long as I do not log off facebook, I won't have the issue. But, if I logout of facebook, I have to go through the process repeatedly. I wish I could get my acct back to http and not https, but facebook's help is useless.

This issue can be caused by corrupted cookies.
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Cookies
*http://support.mozilla.com/kb/Deleting+cookies
*http://kb.mozillazine.org/Cookies

Hello, Im trying to register and the " Are you human" words will not appear in the box so I may enter them. Can you help?

I can not see the word or words at the bottom of the registration page. I've tried refreshing, requested a new word or words and I even selected try a different type of challenge instead. I can't continue with my registration because I'm being requested to enter the security word or words. They are Blank. Please help me with this matter.
Sincerely,
Sandy Tickle

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

TS1702 Looking for support as can not download two purchased app's that have updated showing needing update. The iPad app just comes back as retry. I have contacted to I tunes and still not working. Can you help

Have two purchased app's that need to have updateds down. On Ipad 2 keep getting messenge try again. Have linked to I tune, but nothing working. Please help.

If the system reset doesn't work, here are a couple of other things that you can try.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again.

Error 7 (Windows 193) did uninstal/instal, updated net files, many times still cant access itunes..can you help!!!!????

Did what it said online by many
uninstalled
reinstalled
repaired
uninstalled
reinstalled
updated all my registry files
all is current
Windows 7 premium 64 bit dell....................
I can access my music nor can I update anything on my ipad ipod
tells me to reinstall,,,,,,,,,,,,,,,,,,
frustrated.....
If I can't fix it will one of those registry programs fix it or will it just be a waste of $30?
Help!
Paul

Doublechecking. Have you tried the following user tip?
Troubleshooting issues with iTunes for Windows updates

When I put apps from my PC to my iPhone it copies it but it doesn't install in my phone??? I just my iPhone 5s so when i put images from my laptop I cant delete them so can you help me??

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