When I Share my project using QuickTime the top of my video is chopped off, how do i fix this?
when I Share my project using QuickTime the top of my video is chopped off, how do i fix this?
What version of Premiere Elements and on what computer operating system is it running?
- Mac OSX; Premier Elements 11 v11
Where is the audio in the project - numbered audio tracks, Narration Track, and/or Soundtrack? Any chance that you are using a XviD.avi file?
- audio is either in the soundtrack , or in audio 2 when part of a video
Besides the full properties of your source file including file extension, what are the full export settings that you are using presumably for Publish+Share/Computer/MPEG?
- i was just using the default for MPEG, which is the NTSC DVD standard, file type MPEG2-DVD
What player are you using? Does the file playback video and audio using the VLC player? Does the problem exist in a new project?
- i have tried in quicktime and VLC, both have the same effect (picture works, staccato background noise). I have not tried in another file, but will do so now.
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Hey waltee911,
It sounds like you're seeing something similar to this picture:
If that's the case, the following article has troubleshooting steps to solve the issue:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
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