When I sign in to my bank account this pops up: na3zz.playnow.dollfield.eu and a bunch of numbers. Also it says update now, though I never click on it. Help.
As soon as I sign in to the bank but before I put in my secure passwords, I look and there is another Mozilla tab saying update 7 drivers, or update now. Above is one of the lines I saw in my browser. This doesn't seem to be happening on any other website and so far my bank account is fine. But this worries me. I tried my partner's computer and the same thing happened. I just did it again and this came up. (I have already updated to the newest firefox by the way.) This message came with the Mozilla logo too but it wouldn't copy over to this letter.
http://www.lpmxp2.com/393C7C213B2057557D61273D212C7B545FA8850C068E5598E2EDD7F75F9913F870BFCBF4F7F14D2E3903E1A8BA4DE53F?tgu_src_lp_domain=www.allsoftdll.com&ClickID=12824897611400706742&PubID=274944
Recommended
You are currently browsing the web with Firefox and it is recommended that you update your video player to the fastest version available.
Please update to continue.
OK
You are currently browsing the web with Firefox and your Video Player might be outdated
Please update to the latest version for better performance
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Another one appeared too:
http://hjpzz.playnow.dollfield.eu/?sov=412093510&hid=hllxrtplhvhh&id=XNSX.1282489761.242716.bcd1066d14.5716.753da997a17f9f6fe278b4412637784f%3A%3Apc
Thanks for any help.
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!
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