When i start ifind i get message about load error. i click reload option and icloud main screen opens ifind shows a map that is misaligned. phone shows several blocks away. can play sound thru ifind and acess info on phone. all os upto date. any idea

start ifind from web on my dell pc with win 7. get error on load to retry later or reload. click reload and icloud main screen comes up. I hit ifind and phone shows up on a misaligned map and is shown several blocks from actual location. tried daughters phone and map shows up inaccurate for hers also. I have 4s she has 5c all ios on phones are updated . I can get phone to sound and access data such as contacts, calendars.  the problem with bad map and message that there is a problem on starting. previously the map had no problems and location was accurate to within a short distance.

Thank you for the sympathy and the information about the Adobe.com forum Michael.
I posted here because, to be honest, for a company that's acknowledged their installers and updaters and support needs some work, they seem very determined to obfuscate the means by which users can provide direct feedback to the company. Much like you, I've also noticed a trend in CS5 installations that mirrors the issues that were present in CS4. it's a sad state of affairs.
As for my installation, you are also quite right to say that a clean install would have been a lot faster than what I went through with TS and it was actually my first idea. Before calling TS I'd actually read through the forums and noticed that a large number of users who were faced with my situation had no other choice but to reformat. I was just giving Adobe the benefit of the doubt and wasted 2 and a half weeks through that course of action...
What makes this situation even more frustrating is that the installer failed on a fresh system. It was a custom-built design machine, assembled and configured by myself. The only software that had been installed on it prior to Design Premium was Firefox, an FTP client and the start of my problems, trial versions of various CS4 programs. I used trials just long enough to retire the previous design computer so that I wouldn't contravene the EULA's stipulation of not running more than one instance of software at the same time on different machines.  Turns out being honest once again penalised a legal customer.
If there is just thing users should learn from my far from unique tale of failed tech support it's that if you ever run into a problem with the installation, don't bother calling TS, just reformat and start from scratch.  It might seem like it'll take longer to get going again, but in actuality, it's the opposite. Reformatting means you'll be up and running in about 1 or 2 days rather than 2 weeks.
Marc

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