When I try to open I Movie the screen appears with the message creating thumbnails and all my projects have disappeared. Then everything freezes and I have to force close my Macbook Pro

When I try to open I Movie thes screen appears with the message "creating thumbnails" and then freezes. None of my events or projects appear in the libraries. I cannot close I Movie or my computer and have to force shut down my Macbook. This is a sudden occurence.

You can never, never transfer an installed copy of PSE. It's just too complex and it strews stuff all over your hard drive in places the migration assistant is not programmed to look. Now you will need to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
after which you can go around and manually remove all the bits from Applications, the library at the top level of your hard drive>application support>adobe, and your username>library>preferences. Spotlight will not help with this; it's programmed to skip these kinds of files.
Then you can reinstall from scratch. Let us know if you need help finding the library folders.

Similar Messages

Maybe you are looking for