When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck.
When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck. What am I doing wrong?
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart.
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Last summer I bought a music album from iTunes. I've already transferred all my purchases from my units, but somehow iTunes wants me to pay for the same album again. When I try to add it to my wish list it simply tells me that I've already bought that item.
And I've already tried to search for downloadable purchases.
So fact is established, I've purchased this album before but iTunes does not recognize it.
What to do?Hey sorry for the late response but I've been out of town. I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album. They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing. Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there. So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday.
If it's working for you, then hopefully they fixed it! I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know. -
When trying to use the App Store, I get a message "could not sign in, an unknown error has occurred, any suggestions what is wrong? I reset our Internet and turned off the iPad.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)" I have tried many many times and keep getting the same message. How do I resolve?
First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
using time warner road runner. when I try to open up safari to home page I get error message that this version does not support the "community toolbar" can't proceed until closing the error message. sick of seeing it
That toolbar/ct plugin seems to cause problems for all who install it!
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Also, as mentioned by Gilli2000:
Library/Receipts - If you read it, it has information in it at the bottom referring extensively to "CT" and "community toolbar".
Maybe it is harmless, but trash those items anyway!
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery. -
When i try to connect to the app store i get a message a server with the specified hostname could not be found?
No, its been never jail break this happens sometimes but sometimes it doesnt. And he is not in the U.S.A, and is using his iphone in another country. Can it be because of a modem or bad internet?
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When I try to open a gradebook program called powerschool, I get a message that Java is not deteced, but my computer indicates that it has Java. I can't download any version of Java because I get a message that Apple has its own version of java. My computer indicates that no new software updates are needed.
Start here: http://support.apple.com/downloads/#java
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When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
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I recent upgraded my mac laptop to lion. Since then iMovie crashes when i try to export a movie project. I ofter get a message that says not enough memory in the heap zone. What can be done?
I recent upgraded my mac laptop to lion. Since then iMovie crashes when i try to export a movie project. I ofter get a message that says not enough memory in the heap zone. What can be done?
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When I click on the app store I get a message that I can't connect to the app store why
When I click on the app store I get a message I cant connect to the store I,m connected to the Internet that is the only app that doesnt work trying to update apps
Just started working no understanding why
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When I try to log in to my BC account I get a message that says this"Server Error in '/' Application. The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested URL: /Admin/Index2.aspx"
Any ideas???From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test. -
My iPhne is 4S, after I downloading the latest OS 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We recommend that you visit your nearest Apple Store for more information. Please kindly suggest me how to do.
Not surprised that you took a paragraph from my post to repost the same issue.
It is a hardware/software fault which you'll have to get the iPhone replaced if you're under warranty. -
I have an IPOD Classic with purchased music and I want to sync it with a different PC but I get the message your device is synced with another PC. How do I resolve this issue? I don't have the previous PC.
I want to sync it with a different PC
On that PC, launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer. -
When I try to activate my cs 3 premium production, I get a message saying NO CONNECTION. Everything is in order though. How can I get an activatioon number other then trough the web??
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
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By entering App store I get a message that a software update, but this software I have never installed on my computer if I want to upgrade what message he sends me a says this with a different account to mine, will not let me update. If Iinstall this software (FACEBOOK), I put as account user account that is not mine, if you change to my account, send an error and will not let medesacragarlo.As I can remove the software actaulización notice?
Hi...
I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0
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