When I try to update or install apps on my iphone it tells me my apple id has been disabled but when I go to the pc, I can log in fine. Can someone help me?
When I try to update or install apps on my iphone 3gs, it tells me my apple id is disabled, but when I log in on my pc it lets me. Any ideas what to do?
Try signing out, then back in on your phone: Settings>Store>Apple ID, tap the ID shown, sign out, sign back in. If that doesn't work, reset your password here: https://iforgot.apple.com.
Similar Messages
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when i try to update my installed apps, my password is not accepted. it works for everything else. any ideas?
Those apps must have been purchased under a different Apple ID. You will have to delete and re-purchase/re-download them under the new one to solve this issue.
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i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
The message 'Your Apple ID has been disabled' appears when I try to purchase an app from the app store. How do I enable it?
App Store > Quick Links > Support
takes you to:
http://www.apple.com/uk/support/mac/app-store/
where you can:
Seems like a good place to start?
Regards,
Colin R. -
i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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my apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of icloud
http://support.apple.com/en-us/HT201356
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When I try to update or order a new (free) App on my iPod, I'm told that my Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit). Is there a simple solution to this??
In that case, your only remaining option is to contact iTunes Support.
http://www.apple.com/support/itunes/contact/
http://www.apple.com/contact/
http://www.apple.com/contact/
B-rock -
When I Try to update an APP it tells me my Apple ID has been Disabled
I try to update an APP or load an APP and after I enter my password it tells me that my Apple ID has been disabled. I have already reset my password a number of times, and no go. Thought maybe I could delete my account and start over. Any thoughts?
If you delete your account and start over all of the music, apps, etc. that you have purchased through the iTunes store would no longer be able to be updated. It is all tied to your Apple ID account and cannot be moved to another account. I would contact the Apple ID support.
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Help me out! I just created my apple id today and can't download anything without it telling me "Your Apple ID has been disabled"
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
"your apple id has been disabled. ok"
I need to know how to get past this window in my updates screen for updating the apps.Going to need to get in contact with the iTunes store team; if it doesn't mention for security reasons it's something apple has to talk to you about.
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I had to call itunes bc my account had got hacked and they got that fixed and my account works i can sign in and sign out but when i go to download something or update an app on my ipod it comes up that my apple ID has been disabled. Does anyone know how to fix this? If not who i can get ahold of on the weekends.
There is NO PHONE NUMBER for itunes support. You cannot call them.
You contact them through the link under "Contact Us", when you click on "Support" at the top of this page.
Try changing your password. If this fails, then contact itunes support. -
I can't buy songs, it tells me my apple id has been disabled.
It does not say for security reasons. When I reset my password, which is what the help tells you to do. It resets fine, but I still can't purchase and it says my apple id has been disabled. Help!
Contact iTunes Support:
http://apple.com/support/itunes/contact/ -
Trying to download my music on a new PC. I've authorized PC and can log into store, etc.. But won't let me download. Says Apple ID disabled. No help on support site. I emailed but will take 2-4 days for response.
We are all itunes users just like you
You are not addressing Apple here at all
You need to contact itunes support:
http://www.apple.com/support/contact/
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