When i use the video chat in facebook, the video of the other party is not able to display

any body experience thesame thing

OMG.....this very tiny hole located next to the headset jack........I suffered for the same issue around 20 days after purchasing my iPhone 4S. Even I visit the apple store too, they suggested to talk with apple online.....just before going to apple, i was reading "iPhone: Hardware troubleshooting" (http://support.apple.com/kb/TS2802) and at the very first line, i found "Make sure that nothing is blocking the top microphone (located next to the headset jack)." and this located next to the headset jack solved the problem completely for sound in vidio as well as sound with calling speaker phone.....Actually, I purchased a plastic cover (like screen protector type) that blocked this small hole (microphone hole i think) and the problem was because of this...I remember on the first day i talk with speacker phone (nothing on iPhone at that time) and it was working...
No need to restore or hard reset anything...i was fearing i'll lost everything if I hard reset my iPhone that took 5-10 to build my iPhone as I like apps, music, vidio on it....

Similar Messages

Hello all.. i have iphone 3gs..when i make a call, the other person is not able to hear me.. pls help me regarding this issue.. thanks

when i make a call to anyone, the other person is not able to hear me...

its common problem for iphone try this one ist
go to settings>general>reset>rest all settings phone will turn off and turn on by itself
once the phone is press and hold the home and power button at the same time wait for the apple sign then release the buttons phone will turn off and on

I have firefox and after updating the other day, now it will not open at all, so I have to open the internet using the other icon thats not firefox

The icon is there but will not open at all.

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

TS3367 I am currently in South Africa and have tried to FaceTime my family using my ipad to their ipad, however when I make the call, I can hear the ringing but after a while it says the other party is not available, but she is

I am current in Sotheby's Africa and trying to FaceTime my daughter who also has the same ipad as me. My son in law also has the ipad. Despite using my daughters email, I cannot get through to her or my son in law. When I hit FaceTime I can hear the ringing tone, but after a while it comes up saying my daughter is not available, but she is sat by her ipad in the UK. I have checked everything is working so what can I do now to get through to her, especially for Xmas day.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
 Cheers, Tom

I updated my LG G3 this week and now it SUCKS! When I'm connected to WIFI, nothing on Facebook works. The photos and videos won't populate. I have to turn off the WIFI and only use the mobile data. Not to mention, I really hate the way it looks now.

I updated my LG G3 this week and now it SUCKS! When I'm connected to WIFI, nothing on Facebook works. The photos and videos won't populate. I have to turn off the WIFI and only use the mobile data. Not to mention, I really hate the way it looks now. Before I updated my phone, I really liked it, now I don't like my phone at all! When will this be fixed? I hope it's soon. I'm thinking of changing providers now.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT201177 When using Facebook video calling, why can I not see the image of the person I am speaking with but the other party can see my image.

When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.

When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.

In my first iPhone 5, the speaker didn't work and people could not hear me on Speaker phone when I used it. When I used the video recording it did not record sound at all only a hissing/static sound, no voice.

In my first iPhone 5, the speaker didn't work and people could not hear me on Speaker phone when I used it. When I used the video recording it did not record sound at all only a hissing/static sound, no voice. I wished for a software fix. I did a hard reset, nothing. I did a full restore to factory settings not putting my backup on and the problem persisted.
i have been provided with this info
You can find troubleshooting tips, how-to articles, and moderated
> > discussion forums on our support website:
> >
> > www.apple.com/support
> >
> > iPhone: Basic troubleshooting
> > http://support.apple.com/kb/HT1737
> >
I did every step in the link that i have been provided with (thank you), but I’m
still experiencing the same issue. My experience with Apple has been
excellent and this has been the first time I have experienced something
like this with an Apple product. I hope we can find a quick solution.
In order to get the iPhone 5 as soon as it launched (being a major fan of
Apple products!), I purchased my iPhone 5 from the UK through a friend of
mine who lives there.
My question is: can I have the faulty device replaced within Saudi by one
of the official resellers here (we have 3: STC, Mobily and Zain)? I want to
avoid the disruption, complication and expense of sending it back to the
UK.
Could you advise whether this is possible or not, and if not how should I
go about having the device replaced?
Thank you in advance for your cooperation.

Nice try! Take a hike.

When i using firefox its hangups lot of time and theres no other program was running at the time only i am open 4 tab the sites gmail yahoomail facebook twitter

When i use the firefox 12.02 beta version its hangs lot of time and theres no program was running at the time only i am open 4 tab the sites gmail yahoomail facebook twitter why i am using HP 512 MB ram and 40 gb hard disk and intel pentium 4 cpu 3.20GHZ this 11 stable firefox also hanging pls help i am a firefox lover i am using firefox for 4 years
please answer the solution :(
[http://farm8.staticflickr.com/7074/7108695957_a7cd035fd3_b.jpg hangup the tap]
[http://farm8.staticflickr.com/7125/6962618028_b32ecdc8c0_b.jpg Not respond]
[http://farm8.staticflickr.com/7055/7108688293_4916dbe0e6_b.jpg Remember password box not hide ]
[http://farm8.staticflickr.com/7110/7108684531_b394182705_b.jpg hangups on browsing with G+ page]

I should have explained further. The game opens in a new window over to the upper left of my screen, leaving the original page underneath. I tried minimizing it so that I could get to my toolbar and did the View > Zoom > Reset. This has no effect. The lower portion of the game is still not showing. Using other browsers the window or frame of the game is much larger, therefore everything shows.

Photoshop crashes when I use the marquis tool.

Photoshop crashes when I use the marquee tool. As soon as I make a selection it crashes my computer (every time!) by either rendering the screen black or sometimes all white. I have to force shut down and restart. I'm using MacBook Pro OS 10.6.8 with Photoshop CS6. I am not in a position to update OS at this time. Is there anything I can do to work around this problem? It's extremely time-consuming and infuriating.
Here's the crash report, if anyone is able to make sense of this, I'd sure appreciate knowing what the problem is.
Interval Since Last Panic Report: 335913 sec
Panics Since Last Report:          3
Anonymous UUID:                    A9EE1760-D467-49BB-B2EC-A100E2095A2E
Mon Dec 30 15:09:00 2013
panic(cpu 0 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f494000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5c922188 : 0x21b837 (0x5dd7fc 0x5c9221bc 0x223ce1 0x0)
0x5c9221d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c922278 : 0xaef608 (0x8f97c04 0x9338004 0x100 0xcb42b6)
0x5c9222c8 : 0xae6601 (0x9338004 0x100 0x5c9222f8 0x9c4778)
0x5c9222f8 : 0x16d49a6 (0x9338004 0x100 0x438004ee 0x5c922308)
0x5c922438 : 0xb0e2b5 (0x9338004 0x9337004 0x0 0x0)
0x5c922478 : 0x9dde7c (0x9338004 0x9337004 0x0 0x0)
0x5c922518 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c9226c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5c9226f8)
0x5c922798 : 0xc9feae (0xc1d0004d 0xbfef0033 0xbfef0034 0x857c)
0x5c922808 : 0xcaf734 (0xa1a5a00 0x1473ec80 0x8 0x0)
0x5c922828 : 0xcd4322 (0x1473ec80 0xb 0x5c922848 0x89e0)
0x5c922858 : 0xcd4b3d (0x986c000 0x0 0x5c92287c 0x0)
0x5c922888 : 0xcb4d79 (0x986c000 0x77890080 0x0 0x33)
0x5c9228d8 : 0xc76d0c (0x4651a000 0x0 0x0 0x3)
0x5c922948 : 0xc7640f (0x4651a000 0x0 0x2 0x3)
0x5c922978 : 0xc6c05f (0x4651a000 0x0 0x2 0x46255000)
0x5c922ab8 : 0xca55d8 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
0x5c922b68 : 0xc67fe1 (0x46255000 0x1 0x5c922bcc 0x5c922bc8)
0x5c922be8 : 0x56da06 (0x46255000 0x0 0x5c922e3c 0x5c922c74)
0x5c922c38 : 0x56e2a5 (0xcf6720 0x46255000 0x8981a88 0x1)
0x5c922c88 : 0x56eb59 (0x46255000 0x10 0x5c922cd0 0x0)
0x5c922da8 : 0x286638 (0x46255000 0x10 0x8981a88 0x1)
0x5c923e58 : 0x21dbe5 (0x8981a60 0x1103d5a0 0x1fd7e8 0x5d43)
0x5c923e98 : 0x210a86 (0x8981a00 0x0 0x954dc70 0x98d6620)
0x5c923ef8 : 0x216f84 (0x8981a00 0x0 0x0 0x0)
0x5c923f78 : 0x295c57 (0x8cc0188 0x0 0x0 0x0)
0x5c923fc8 : 0x2a256d (0x8cc0184 0x1 0x10 0x0)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
            dependency: com.apple.NVDAResman(6.4.0)@0x96e000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
         com.apple.nvidia.nv50hal(6.4.0)@0x159e000->0x19b2fff
            dependency: com.apple.NVDAResman(6.4.0)@0x96e000
         com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4671247742528
unloaded kexts:
com.apple.driver.AppleUSBUHCI    4.2.0 (addr 0x1431000, size 0x65536) - last unloaded 114471438805
loaded kexts:
com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 45127423025
com.apple.driver.IOBluetoothA2DPAudioDriver    2.4.5f3
com.apple.driver.AppleMikeyHIDDriver    1.2.0
com.apple.driver.AGPM    100.12.31
com.apple.driver.AppleHDA    2.0.5f14
com.apple.driver.AppleUpstreamUserClient    3.5.7
com.apple.driver.AppleMCCSControl    1.0.20
com.apple.driver.AppleMikeyDriver    2.0.5f14
com.apple.driver.AudioAUUC    1.57
com.apple.driver.AppleIntelHDGraphics    6.4.0
com.apple.driver.AppleIntelHDGraphicsFB    6.4.0
com.apple.driver.SMCMotionSensor    3.0.1d2
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AudioIPCDriver    1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
com.apple.GeForce    6.4.0
com.apple.driver.AppleGraphicsControl    2.10.6
com.apple.driver.AppleLPC    1.5.1
com.apple.kext.AppleSMCLMU    1.5.2d10
com.apple.filesystems.autofs    2.1.0
com.apple.driver.AppleUSBTCButtons    201.6
com.apple.driver.AppleUSBCardReader    2.6.1
com.apple.driver.AppleUSBTCKeyboard    201.6
com.apple.driver.AppleIRController    303.8
com.apple.iokit.SCSITaskUserClient    2.6.8
com.apple.BootCache    31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.iokit.IOAHCIBlockStorage    1.6.4
com.apple.driver.AppleFWOHCI    4.7.3
com.apple.driver.AppleUSBHub    4.2.4
com.apple.driver.AppleEFINVRAM    1.4.0
com.apple.driver.AppleSmartBatteryManager    160.0.0
com.apple.driver.AppleAHCIPort    2.1.7
com.apple.driver.AirPortBrcm43224    428.42.4
com.apple.iokit.AppleBCM5701Ethernet    3.0.5b8
com.apple.driver.AppleUSBEHCI    4.2.4
com.apple.driver.AppleACPIButtons    1.3.6
com.apple.driver.AppleRTC    1.3.1
com.apple.driver.AppleHPET    1.5
com.apple.driver.AppleSMBIOS    1.7
com.apple.driver.AppleACPIEC    1.3.6
com.apple.driver.AppleAPIC    1.4
com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
com.apple.security.sandbox    1
com.apple.security.quarantine    0
com.apple.nke.applicationfirewall    2.1.14
com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
com.apple.driver.DspFuncLib    2.0.5f14
com.apple.driver.AppleProfileReadCounterAction    17
com.apple.driver.AppleProfileTimestampAction    10
com.apple.driver.AppleProfileThreadInfoAction    14
com.apple.driver.AppleProfileRegisterStateAction    10
com.apple.driver.AppleProfileKEventAction    10
com.apple.driver.AppleProfileCallstackAction    20
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.iokit.IOFireWireIP    2.0.3
com.apple.iokit.IOSurface    74.2
com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
com.apple.iokit.IOSerialFamily    10.0.3
com.apple.iokit.IOAudioFamily    1.8.3fc2
com.apple.kext.OSvKernDSPLib    1.3
com.apple.driver.AppleHDAController    2.0.5f14
com.apple.iokit.IOHDAFamily    2.0.5f14
com.apple.iokit.AppleProfileFamily    41
com.apple.driver.IOPlatformPluginFamily    4.7.0a1
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleBacklightExpert    1.0.1
com.apple.driver.AppleSMC    3.1.0d5
com.apple.nvidia.nv50hal    6.4.0
com.apple.NVDAResman    6.4.0
com.apple.iokit.IONDRVSupport    2.2.1
com.apple.iokit.IOGraphicsFamily    2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
com.apple.iokit.IOBluetoothFamily    2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8
com.apple.iokit.IOUSBMassStorageClass    2.6.7
com.apple.driver.AppleUSBMultitouch    207.7
com.apple.iokit.IOUSBHIDDriver    4.2.0
com.apple.driver.AppleUSBMergeNub    4.2.4
com.apple.driver.AppleUSBComposite    3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
com.apple.iokit.IOBDStorageFamily    1.6
com.apple.iokit.IODVDStorageFamily    1.6
com.apple.iokit.IOCDStorageFamily    1.6.1
com.apple.driver.XsanFilter    402.1
com.apple.iokit.IOAHCISerialATAPI    1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
com.apple.iokit.IOFireWireFamily    4.2.6
com.apple.iokit.IOUSBUserClient    4.2.4
com.apple.iokit.IOAHCIFamily    2.0.6
com.apple.iokit.IO80211Family    320.1
com.apple.iokit.IONetworkingFamily    1.10
com.apple.iokit.IOUSBFamily    4.2.4
com.apple.driver.AppleEFIRuntime    1.4.0
com.apple.iokit.IOHIDFamily    1.6.6
com.apple.iokit.IOSMBusFamily    1.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    6
com.apple.driver.DiskImages    289
com.apple.iokit.IOStorageFamily    1.6.3
com.apple.driver.AppleACPIPlatform    1.3.6
com.apple.iokit.IOPCIFamily    2.6.5
com.apple.iokit.IOACPIFamily    1.3.0

That is not an application crash - that is a kernel panic, which means there is a hardware defect, a bug in the OS or a bug in a low level driver (like parts of the video driver). Kernel panics are not caused by applications, but by defective hardware or bugs in the OS and drivers.
Resetting prefs may avoid the settings that triggered the crash - but the cause remains in the hardware, OS, or driver code.
Since Apple is not going to update the drivers in 10.6.8, your best bet is to update the OS when you can, and hope the new drivers are in better shape. Unfortunately, it is also possible that you just have a bad GPU or video RAM - and fixing that would require replacing the video card or system (in the case of laptops or all-in-one machines).

I have recently started downloading video files. I have downloaded a season of a tv show. The season had 9 episodes. Three downloaded fine and the other 6 will not. When i try to download them i get a message saying error -34 The disk you are attempting t

I have recently started downloading video files. I
have downloaded a season of a tv show. The season had
9 episodes. Three downloaded fine and the other 6
will not. When i try to download them i get a message
saying error
-34 The disk you are attempting to use is full.
Remove files and empty recycle bin to create space. I
dont understand why it keeps doing this. I have lots
of space on itunes and my computer is not full
either.What can i do? How can i prevent this? Is
there a problem with my computer? Thank you!

have a look at this support article.

Why is my adobe photoshop trying to crash when i use the puppet warp tool?

Every time i go to use the puppet warp tool i need to finish my assignment, photoshop says it is trying to fix the problem and then says it cant fix it and shuts the whole program down. And would like to know why is my adobe photoshop trying to crash when i use the puppet warp tool?

You'll need to give us more information. What OS, what Photoshop version, how much RAM, what is your video card, and what are your performance preferences, etc., etc. -- ??

Firefox 3.6.13 - Why, when I use the dropdown File menu to open a new window, does FF open my Home Page tabs? All I want is a blank page.

I have four tabs in my home page:
2 - https://mail.google.com/mail/;
1 - http://us.mg5.mail.yahoo.com/dc/launch;
1 - http://www.facebook.com/login.php
When I use the "File" drop-down menu I want only a blank page, but I get the four tabs. How go I get other New Windows to open as blank pages?

A new window open by default with the Home page(s), tabs open a blank page.
The only ways to avoid opening a new window with the home page is either to set the home page to about:blank (ie disabling the home page) or use a bookmark with the location set to about:blank and use Shift + left-click to open that link in a new window.

When I use the export function of quicktime nothing append and I have the following error message on the console : QuickTime Player[1723]postExceptionEvent caught non-fatal NSInvalidArgumentException

When I use the export function of quicklime (export to iPad,iPhone, Apple TV ... format), nothing append and I have the following error message on the monitor windows, (I'm using quicktime Version 10.4 (833) with OS X Yosemite ):
06/11/2014 22:22:03,507
QuickTime Player[1723]
postExceptionEvent caught non-fatal NSInvalidArgumentException '*** -[NSDictionary initWithObjects:forKeys:]: count of objects (0) differs from count of keys (4)' with backtrace (
0   CoreFoundation                      0x00007fff8ac6564c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8924f6de objc_exception_throw + 43
2   CoreFoundation                      0x00007fff8ab98dcd -[NSDictionary initWithObjects:forKeys:] + 941
3   Foundation                          0x00007fff8a6a8bcc -[NSDictionary(NSDictionary) initWithCoder:] + 245
4   Foundation                          0x00007fff8a686150 _decodeObjectBinary + 2872
5   Foundation                          0x00007fff8a6854a6 _decodeObject + 278
6   Foundation                          0x00007fff8a6a9921 -[NSKeyedUnarchiver decodeObjectOfClasses:forKey:] + 173
7   Foundation                          0x00007fff8a75f2b4 -[NSError initWithCoder:] + 253
8   Foundation                          0x00007fff8a686150 _decodeObjectBinary + 2872
9   Foundation                          0x00007fff8a6854a6 _decodeObject + 278
10 Foundation                          0x00007fff8a6ab0c9 +[NSKeyedUnarchiver unarchiveObjectWithData:] + 89
11 QuickTime Player                    0x000000010dcd8253 QuickTime Player + 758355
12 QuickTime Player                    0x000000010dc8981f QuickTime Player + 436255
13 QuickTime Player                    0x000000010dc894fb QuickTime Player + 435451
14 QuickTime Player                    0x000000010dc6ce48 QuickTime Player + 319048
15 AppKit                              0x00007fff93c5d75a __85-[NSDocument runModalSavePanelForSaveOperation:delegate:didSaveSelector:contextInfo:]_block_ invoke1714 + 113
16 AppKit                              0x00007fff93c4efca -[NSDocument continueActivityUsingBlock:] + 323
17 AppKit                              0x00007fff93c5d5cb __85-[NSDocument runModalSavePanelForSaveOperation:delegate:didSaveSelector:contextInfo:]_block_ invoke_21706 + 458
18 AppKit                              0x00007fff93c5d0ec __85-[NSDocument runModalSavePanelForSaveOperation:delegate:didSaveSelector:contextInfo:]_block_ invoke1690 + 1365
19 AppKit                              0x00007fff940903b6 -[NSVBSavePanel didEndPanelWithReturnCode:] + 68
20 AppKit                              0x00007fff9409323d -[NSVBSavePanel didEndSheet:returnCode:contextInfo:] + 154
21 AppKit                              0x00007fff93f718d9 -[NSWindow _endWindowBlockingModalSession:returnCode:] + 315
22 AppKit                              0x00007fff9409307c -[NSVBSavePanel observeValueForKeyPath:ofObject:change:context:] + 560
23 Foundation                          0x00007fff8a677c73 NSKeyValueNotifyObserver + 382
24 Foundation                          0x00007fff8a676e48 NSKeyValueDidChange + 463
25 Foundation                          0x00007fff8a67b9ad -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
26 ViewBridge                          0x00007fff959cbbd7 -[NSViewBridge nonLocalChangeInProgress:block:] + 382
27 ViewBridge                          0x00007fff95a15766 -[NSRemoteViewMarshal exceptionSafeSetRemoteObject:forKey:withReply:] + 275
28 ViewBridge                          0x00007fff95a158f1 -[NSRemoteViewMarshal setRemoteObject:forKey:withReply:] + 56
29 CoreFoundation                      0x00007fff8ab3e33c __invoking___ + 140
30 CoreFoundation                      0x00007fff8ab3e192 -[NSInvocation invoke] + 290
31 ViewBridge                          0x00007fff95a1bce3 __deferNSXPCInvocationOntoMainThread_block_invoke + 85
32 ViewBridge                          0x00007fff95a1b91e __deferBlockOntoMainThread_block_invoke_2 + 390
33 CoreFoundation                      0x00007fff8ab8354c __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
34 CoreFoundation                      0x00007fff8ab75655 __CFRunLoopDoBlocks + 341
35 CoreFoundation                      0x00007fff8ab75196 __CFRunLoopRun + 1814
36 CoreFoundation                      0x00007fff8ab74838 CFRunLoopRunSpecific + 296
37 HIToolbox                           0x00007fff8cb6f43f RunCurrentEventLoopInMode + 235
38 HIToolbox                           0x00007fff8cb6f1ba ReceiveNextEventCommon + 431
39 HIToolbox                           0x00007fff8cb6effb _BlockUntilNextEventMatchingListInModeWithFilter + 71
40 AppKit                              0x00007fff9383b821 _DPSNextEvent + 964
41 AppKit                              0x00007fff9383afd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
42 AppKit                              0x00007fff9382ef73 -[NSApplication run] + 594
43 AppKit                              0x00007fff9381a424 NSApplicationMain + 1832
44 libdyld.dylib                       0x00007fff8ec845c9 start + 1
timestamp: 22:22:03.507 Thursday 06 November 2014
process/thread/queue: QuickTime Player (1723) / 0x7fff78cd0300 / com.apple.main-thread
code: line 844 of /SourceCache/ViewBridge/ViewBridge-99/ViewBridgeUtilities.m in logCaughtException
#exceptions
06/11/2014 22:22:03,525
com.apple.appkit.xpc.openAndSavePanelService[1748]
remote view failed to set bridge object {
    URL = "file:///Users/pascalgros/Documents/Videos%20Maurice%202013/Exports/M2U01020.m4 v";
    URLs =     (
        "file:///Users/pascalgros/Documents/Videos%20Maurice%202013/Exports/M2U01020.m4 v"
    index = 1;
    result = 1;
} for key most-recent-completion due to Error Domain=com.apple.ViewBridge Code=8 "L’opération n’a pas pu s’achever. (com.apple.ViewBridge erreur 8)." UserInfo=0x61000006ebc0 {com.apple.ViewBridge.error.hint=most-recent-completion, com.apple.ViewBridge.error.description=NSViewBridgeExceptionError}; service call stack was (
0   ViewBridge                          0x00007fff959e8b30 -[NSViewServiceMarshal setRemoteObject:forKey:] + 341
1   Foundation                          0x00007fff8a677c73 NSKeyValueNotifyObserver + 382
2   Foundation                          0x00007fff8a676e48 NSKeyValueDidChange + 463
3   Foundation                          0x00007fff8a67b9ad -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
4   com.apple.appkit.xpc.openAndSavePanelService 0x000000010a661407 com.apple.appkit.xpc.openAndSavePanelService + 9223
5   AppKit                              0x00007fff93dead5a -[NSSavePanel _dismissModeless:] + 109
6   com.apple.appkit.xpc.openAndSavePanelService 0x000000010a66191c com.apple.appkit.xpc.openAndSavePanelService + 10524
7   AppKit                              0x00007fff93ded580 -[NSSavePanel ok:] + 449
8   com.apple.appkit.xpc.openAndSavePanelService 0x000000010a661952 com.apple.appkit.xpc.openAndSavePanelService + 10578
9   libsystem_trace.dylib               0x00007fff8d3ebcd7 _os_activity_initiate + 75
10 AppKit                              0x00007fff93a0a5e7 -[NSApplication sendAction:to:from:] + 410
11 AppKit                              0x00007fff93a0a410 -[NSControl sendAction:to:] + 86
12 AppKit                              0x00007fff93bdedaf __26-[NSCell _sendActionFrom:]_block_invoke + 131
13 libsystem_trace.dylib               0x00007fff8d3ebcd7 _os_activity_initiate + 75
14 AppKit                              0x00007fff93a52f2c -[NSCell _sendActionFrom:] + 144
15 AppKit                              0x00007fff93bc5ab2 -[NSButtonCell _sendActionFrom:] + 39
16 libsystem_trace.dylib               0x00007fff8d3ebcd7 _os_activity_initiate + 75
17 AppKit                              0x00007fff93a6da66 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2731
18 AppKit                              0x00007fff93a6ccc1 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 491
19 AppKit                              0x00007fff93a6c289 -[NSControl mouseDown:] + 714
20 AppKit                              0x00007fff93f65fef -[NSWindow _reallySendEvent:] + 12827
21 AppKit                              0x00007fff939f065c -[NSWindow sendEvent:] + 368
22 AppKit                              0x00007fff939a21e6 -[NSApplication sendEvent:] + 2238
23 ViewBridge                          0x00007fff959d18ab -[NSViewServiceApplication sendEventWithoutCatch:withForwarding:] + 652
24 ViewBridge                          0x00007fff959d1fbd -[NSViewServiceApplication sendEvent:withForwarding:] + 29
25 AppKit                              0x00007fff9382efe8 -[NSApplication run] + 711
26 AppKit                              0x00007fff9381a424 NSApplicationMain + 1832
27 libxpc.dylib                        0x00007fff88837ef2 _xpc_objc_main + 793
28 libxpc.dylib                        0x00007fff88839a9d _parse_sysctl_once + 0
29 ViewBridge                          0x00007fff95a20165 xpc_connection_handler + 0
30 ViewBridge                          0x00007fff959d4ff7 NSViewServiceApplicationMain + 1892
31 com.apple.appkit.xpc.openAndSavePanelService 0x000000010a665035 main + 208
32 libdyld.dylib                       0x00007fff8ec845c9 start + 1
33 ???                                 0x0000000000000001 0x0 + 1
timestamp: 22:22:03.525 Thursday 06 November 2014
process/thread/queue: com.apple.appkit.xpc.openAndSavePanelService (1748) / 0x7fff78cd0300 / com.apple.main-thread
code: line 3847 of /SourceCache/ViewBridge/ViewBridge-99/NSViewServiceMarshal.m in __47-[NSViewServiceMarshal setRemoteObject:forKey:]_block_invoke_2
#communications_failure

Hi,
have you tried to connect on the command line (instead of using R3trans) ?
db2 connect to AE1 user sapae1 using .....
If this works and you have verified that the DB2DB6EKEY is set properly, use dscdb6up to update the password in the password file dscbd6.conf.
Then try again to use R3trans to connect.
Best regards,
Jens

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