When migrating to mavericks my photos transferred ok, but my videos clips do not. Can you help me retrieve my videos
When migrating to mavericks my photos transferred ok, but my videos clips do not. Can you help me retrieve my videos
Apple doesn’t routinely monitor the discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Similar Messages
-
What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
I try also my old icloud user but its not recognizing the accoun...What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
I try also my old icloud user but its not recognizing the accoun... -
hi i have pre-ordered a song however when i try to download it, it says theres an error on my itunes. can you help?
Hey elgriffiths,
Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
my ipod has itunes sync symbols up on front screen,it wont turn on and when i go to sync it to computer recovery mode is coming up? Can you help?
Connect the iOS device to your computer and restore via iTunes. The iPod will be erased. Place the iOS device in DFU mode. if necessary to allow the restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I took some photos and video at a friends wedding and I cloud backup was on, unfortunately my i phone reset itself and I cannot locate the photos on the i phone or i cloud backup, can you help. Thanks
If the photos and video are not on the phone or in a backup, then there isn't anything you can do.
-
When I try to start iTunes, I get the message "program can't start because MSVCR80.dll is missing from your computper. Try reinstalling the program." When I try reinstalling, I get the message Error 7 (Windows Error 126)
Can you help me?????Hello Charleen,
It sounds like you are unable to reinstall iTunes because of this error message 7. I recommend the troublehsooting found in the following article that mentions that error named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I got on this morning to check my balance as i get a direct deposit from my work. Once i checked my bank i logged off as normal. then hit the home button. It did not direct me to my home. yahoo.com but went instead to msn.com. so i went into my options and reset my home page. Now when i hit my home page it grabs my bank page and adds a new tab to try to open my bank page while i am at my home page. so i must either have some spyware either through a webpage i visited or your software has a leak somewhere someone cracked. please help me with this if it is indeed a problem with mozilla.
I did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.
-
Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
As soon as I plug it into iTunes it asks me to update to the latest version. I click for it to go ahead but the connection times out (error code 3259)
I've been on the phone to apple for over an hour and we still couldn't resolve the issue. We tried disabling the firewall, uninstalling AVG, diabling pop up blockers, checking the LAN settings, disabling the router security and anything else we could think of.
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Has anyone got any ideas?You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download: -
When I get a new TV show, it adds but deletes the old ones. Can you help?
I added an episode of The Office, and the next day I added another one. The first one had gone to my iPod, but was gone after I added the second show. It was still in my library but not in my iPod. I synced it a few times but it just deleted some more videos. I have them checked in iTunes to add to my iPod, but they don't. I earlier deleted another TV show from my library, would that have anything to do with it? I just figured I'd ask the experts. Thanks
settings>general>reset>reset settings
after boot up find the ring tone u want and see if it works -
I am trying to print in Photoshop CS4 on an Epson Photo printer (3880) from my Mac. I just upgraded to Maverick 10.9.2 when the problem started. Can you help.
I have the answer. It took quite a while but I know why the 3880 won't print from Photoshop 4 with Maverick. It is due to the Epson .icc page description files. The way to solve the problem is to make your own .icc. OK, so you don't know how to do it. This is what I did so now I get the quality prints I expect from an expensive printer.
You need to go to www.datacolor.com/spyderprint and purchase the Spyderprint hardware and software. It comes as a package for $300 to $350 depending on if you get a sale. The software will print on the 3880 test sheets of color blocks. With the hardware reader you then read the colors on the test sheets printed. What this does is match the monitor image with the printer, ink and paper you used. It makes an .icc page description file for you to select instead of the Epson .icc file. When you print again select the new .icc file and also choose "Printer Manages Colors" instead of "Photoshop Manages Colors" I know this is usual but it works. When you are done you will be smiling too with your beautiful results.
One other thing. If you want, it is optional, also purchase the Spider 4 Pro for $150. It calibrates your monitor and helps make excellent prints.
I understand it is more money and you already probably have a good computer, expensive camera to go with the 3880 so spend the extra money so it all works together.
I hope this helps. -
When I open up iphoto and click on the events tab then double click on an event, it used to show minis of all the photos in that event. Now it shows only one photo at a time. How do I get it back? Can you help?
On the bottom bar of the window (on the left iPhoto 11, on the right in other versions) note the slider. Drag it left.
Regards
TD -
I am trying to switch from video to camera and when I push on the photo button, it remains on video. I've tried turning it on and off, but that doesn't help. Any suggestions?
Tapping the words don't work in iOS 7. Just swipe up or down anywhere on the screen until the mode that you want to use appears in yellow type on the right side. Yellow type indicates the selected mode.
Remember - swipe up or down to get to the mode that you want to use. -
When I down load photo albums from my computer to my i pad using i tunes, it erases my prior album. My picture are stored in Picasa. Can you help me download multiple albums without losing any of them. Thank you.
Photos that you sync from your computer can't be deleted directly in the iPad's Photos app, instead they are deleted by not including them in the next photo sync - so you need to include all the albums that you want to be on your iPad in each photo sync, what you are effectively currently doing is telling iTunes to replace the last synced album with the new one.
-
I have made several photo books but this time when i press "buy book" it stops processing. My book is 72 pgs. Is this too long? I have never had this problem. Can you help?
No, 72 pages isn't too long. See if you can crate a pdf file of the book by Control-clicking just outside the book and selecting Save Book as PDF from the menu options.
Click to view full size
That will tell us if the problem lies in creating a pdf version or something else.
OT -
I am trying to send all of m photos to my iphone from my old phone (Nokia N97 mini). I have paired the devices, the iphone says it is connedted but when i try to transfer the data from the Nokia, i get a message saying could not connect.
Please can you help??
ThanksFile transfer by bluetooth is not supported on the iPhone. There are a few apps in the app store that permit the transferring of photos by bluetooth, but this is only iPhone to iPhone. Fact is, you can't do what you're trying to do, so you can quit trying.
Maybe you are looking for
-
error while booting maverick
-
A serious error has occurred when opening project
This error pops up every time I open a specific project file. I'm working off another editors project file and have created sequences, etc for my own edit. Originally when I moved footage from his sequence to mine it would crash. What I attempted as
-
Import P2 over FireWire like Final Cut Log and Transfer?
Hello, The ONE issue keeping me from using Premiere (which came with my Master Collection CS5) is that I can't seem to import files from my Panasonic HVX200 in a simple way. In trusty old Final Cut I can easily do it using Log and Transfer. Rename
-
New Customized fields in PR/PO
Hi, I need to add GSC, Process Area, Commodity Type customized fields in PR/PO. Can you pl. suggest me what are the possible ways . Thanks in advance
-
Message identity of the developer can't be confirmed
I am trying to edit my Creative Cloud 2014 (enterprise) and I get the message that the CCP launcher can't be opened because the identity of the developer can't be confirmed. Also, I was able to use the launcher on another computer and got the softwar