I am trying to switch from video to camera and when I push on the photo button, it remains on video. I've tried turning it on and off, but that doesn't help.

I am trying to switch from video to camera and when I push on the photo button, it remains on video. I've tried turning it on and off, but that doesn't help. Any suggestions?

Tapping the words don't work in iOS 7. Just swipe up or down anywhere on the screen until the mode that you want to use appears in yellow type on the right side. Yellow type indicates the selected mode.
Remember - swipe up or down to get to the mode that you want to use.

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HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)

What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

After upgrading to iOS 5, my iPhone 4 takes a very long time to open digitally signed emails. I've tried with the SMIME settings enabled, but that doesn't help either. Any ideas on how to resolve this? Thanks in advance.

After upgrading to iOS 5, my iPhone 4 takes a very long time to open digitally signed emails. I've tried with the SMIME settings enabled, but that doesn't help either. Any ideas on how to resolve this? Thanks in advance.

I suspect you may have a corrupt photo or image that is causing the sync to fail or quit. You might want to try removing all of your photos by deselecting them in iTunes then sync - and try adding them by each sub-folders until you are able to nail down which sub-folder of photos, that causes the sync to stop or gives you errors.

I am trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to start and then says the sync failed. what is the problem

Trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to sync. Then it comes back saying sync failed. What is the problem ?

Few questions..
are you using windows or mac?
what version of itunes are you using?
have you EVER been able to successfully sync with itunes?
what iOS version are you running on your phone?
This is a great article for syncing with itunes. Good Luck
http://support.apple.com/kb/HT1386?viewlocale=en_US

My iphone won't turn on. I've tried resetting but that doesn't help, the apple icon comes up then disappears.

My iphone won't turn on. I've tried resetting it but that doesn't help, the apple icon comes on then disappears. Please help!!

See this: http://support.apple.com/kb/HT1808

Photos won't import images from my Canon camera. When connected, program sees the images, tells me it will import the new ones, then freezes once import starts, not allowing any other operation to happen. MacbookPro 15" 2012, OSX Yosemite 10.10.3.

Photos won't import images from my Canon camera. When connected, program sees the images, tells me it will import the new ones, then freezes once import starts, not allowing any other operation to happen. MacbookPro 15" 2012, OSX Yosemite 10.10.3. Any suggestions?

Solution discovered. Faulty connector cable. Tried a different one and it worked.

My iCloud is disabled. I've reset my password numerous times, but that doesn't help. Can someone please tell me how can I log onto my iCloud

My iCloud is disabled. I've reset my password numerous times, but that doesn't help. Can someone please tell me how can I log onto my iCloud

If your ID is disabled, you'll have to contact Apple for assistance, either by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

I created an album from photos taken off three different cameras. I am sorting the photos manually and when I close iPhoto, the photos move back either by date or by camera import time. How can I keep the photos from moving around?

I created an album from photos taken off three different cameras. I am sorting the photos manually and when I close iPhoto, the photos move back either by date or by camera import time. How can I keep the photos from moving around?

Don't tell us, tell them
http://www.apple.com/feedback/macosx.html is the place for feature requests and feedback

HT1386 purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

Do you have the right boxes checked to sync the music to your iPod?
iTunes: Syncing media content to iOS devices and iPod
Do they play in iTunes on the computer?
Have you successfully synced music form this iTunes library/computer before?

My iMac (OS X) won't boot up. All I get is a blank screen with a blinking question mark (?). I've tried resetting the PRAM, but that doesn't help. What do I do?

My iMac won't boot up. I get only a blank screen w/question mark (?). I tried resetting he pram, but that didn't help. What do I do?

Thanks. Did a safe boot, repaired disk permissions, and took your advice on the combo update.
Running perfectly fine now, if not slightly faster.
For the benefit of others this link: http://support.apple.com/kb/TS2570 will get you to the Apple Support article that covers safe boot and parameter reset in OS 10.4, 10.5, 10.6.
Thanks for all your help and advice.

HT4743 I downloaded a tv episode. When I press play it starts to load then immediately goes back to the episode page. I've tried rebooting my ipad but that doesn't help. I can't get into my account info from my ipad as suggested.

I recently purchased a tv episode from ITunes. It shows that it has downloaded. When I press play it starts to load then immediately returns to the episode page. I have tried rebooting several times.

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

How can i delete photos in a folder from my Iphone 4s. when it was synced, the photos went to two folders and not to the camera roll

How can I delter photos in a folder from my Iphone 4s? When I synced the new phone from the Itunes, the photos went to two folders and not the camera roll.

thanks, should I delete all the phones on Itunes and re sync the old phone, then resync the new phone to get the pictures? Will they go to camera roll instead of a folder?

TS4268 when using iMessage, sometimes the send button won't respond. I've tried restarting the ipad mini, but no luck. It still works on my laptop. Any suggestions?

How can I get the "send " button to work. I've been using messages for some time, but occasionally it won't respond when I hit 'Send"??

Messages only works with other iOS devices, but if you were trying to text with a non Apple device you should see a not Registered error with a red exclamation mark. Maybe you are typing the message in the subject field by accident.
Go to Settings>Messages>Show Subject Field>Off.

HT5312 I'm trying to buy a movie from iTunes to put on my laptop, but it won't let me if I don't answer my security questions, and I have no idea what they are. I've tried looking at iTunes Customer Support, but that doesn't help me at all either. Help pl

Can anyone help me? It would be very much appreciated. Thank you!

I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account, as described in then steps 1 to 5 on the page that you posted from ? If not (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use those steps to add a rescue email address for potential future use

I uninstalled iTunes from my laptop. Now when I click on the download button I get the message thank you for downloading itunes even though it has not been downloaded. Why is this happening?

My iTunes could not find either my iPhone or my iPad even though it was found by my laptop running on Windows 8.1. After some basic trouble shooting I followed all the steps to uninstall iTunes along with all its components. When I tried to once again download iTunes I was taken to the next window which said thankyou for downloading iTunes even though iTunes was neither downloaded nor installed on my laptop. How do I download and install iTunes on my laptop now?

When I tried to once again download iTunes I was taken to the next window which said thankyou for downloading iTunes even though iTunes was neither downloaded nor installed on my laptop.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I am trying to switch from video to camera and when I push on the photo button, it remains on video. I've tried turning it on and off, but that doesn't help.

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