When not on Firefox and go to do it, why am I constantly getting: "Firefox is already running but not responding. To open a new window you must close the existing Firefox process, or restart your computer." Moreover, HOW CAN I STOP IT FROM HAPPENNING???

Every time I have to re-start my computer I need to stop my work. It would sure be nice if you can tell me how to keep this from occurring.
Thank you.

Sounds like Firefox isn't closing down completely when you exit it. 
https://support.mozilla.com/en-US/kb/Firefox%20hangs See '''hang-at-exit'''

Similar Messages

I get a message that says ff is already running but is not responding ,to open a new window, you must close the existing ff process or restart your system, how do i close the existing ff process?

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process?
== This happened ==
Every time Firefox opened
== I got my new dell laptop four weeks ago with window 7 installed

See https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding

Firefox is not opening and saying " firefox is alredy running but not responding ,to open a new window you must close the existing fireox process" even though there is no other window open

this has been happening since i updated i have windows 7 but firefox beta used to work just 3 days ago i had mcafee site advisor but i deleted it its not working every time i click on the icon it displays the above message

I discovered that when the "Firefox is already running . . . ." message pops up I can fix it by doing the following [note: I get the same message for the Thunderbird e-mail program too] : 1. I open 'TASK MANAGER" and click on the "Processes" tab. 2. Next I scroll down until I see Firefox.exe *32 in the leftmost column (or Thunderbird. exe *32 if the message came up there), highlight that line by clicking on it and then click on the "end process" button on the right side on the bottom. 4. A pop-up window will come up but ignore its message and click on the "end process" button in the pop-up window. The program should then start the next time you click on the icon..
While that saves the need to restart your PC to fix the problem, I have yet to find any information as to the reasons for those two processes to show up in the first place. I'm running the 64 bit Win 7 Professional and do not know if that has something to do with those two processes running from time to time or not. The message comes up often but not all the time and I haven't been able to pinpoint any action on my part where the message comes up if I do '''X '''or the message never comes up when I do '''Y''' before closing Firefox or Thunderbird.

After I exit Firefox, I keep getting messages that Firefox is still running and I have restart my computer. How can I avoid this from happening?

This happens when I close the internet browser. When i want to go back on, nearly every time, I get the message that firefox is till running, close or restart the computer. Since i have closed it, I continuously have to restart my computer (or switch over to Chrome)

Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem:
***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Shockwave Flash 10.2 r152
*Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

When i close firefox and then attempt to restart it i get the following message. firefox is alreadt running,but is not responding to open a new window.you must first close the existing firefox process or restart your system.

i have to restart

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles. 
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I often get this message. Firefox is already running but is not responding.To open a new window you must first close the excisting Firefox process or restart your system.Thankyou Colin.

So this message appears mainly if I were changing web sites.Can't carry on until I have cleared everything from screen,gone on to my Thunderbird e-mail then Firefox will load again.I can then just carry on till next time.

Please look at [[Firefox is already running but is not responding]]
The initial problem is solved by killing any process firefox.exe, ( & maybe also plugincontainer.exe) Make sure you always close firefox by using the option Firefox Button -> Exit
You may need to investigate further and clear some of the duplicated files that may exist.

When I try to accessFirefox, I get a message that says Firefox is already running ,but is not responding.To open a new window,you must first close the

I get this message when I click the icon on the desktop or open a webpage from O.E.

Make sure that you do not start Firefox with the -no-remote switch appended to the command line.
* http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile
See also:
* http://kb.mozillazine.org/Profile_in_use
* [[Firefox is already running but is not responding]]

HT201210 This is the second time my iphone has had to restore, how can I stop this from happening?

My phone completely freezes and I get the itunes update icon. Can I change a setting on my phone to stop this from happening as I am unable to use my phone at all when it does this and sometimes when I have gone to update I just keep getting error messages.

There is no setting to stop this from happening, which means there is a major problem with your iPhone and the reason you can't use your iPhone at the time.
If you restored from your iPhone's backup, try restoring as a new iPhone or not from the backup. If this occurs again shortly thereafter, the iPhone has a hardware problem.

I open firefox it keeps saying"Firefox is already running,but not responding.To open a new window,you must first close the existing Firefox process,or restart your system" i tried restart my computer...but it's still keep saying that..pls help me..

As I stated above, I have to constantly restart my computer because I get a message stating firefox is already running.

Do you see a firefox.exe in the Task manager if you look there right after you get this error message?
You do not have to restart the computer, just kill that process.
This situation may occur if Firefox was not closed correctly or crashed.

I try to open firefox(i get this message)firefox is already running,but not responding.you must close the existing firefox process,or restart system.I try reboot (no help)I can not find any existing process to close!

When I log on to my wife account (same computer) her firefox opens and preforms just fine. I even unistalled firefox and reinstalled and it does the same thing..

Hey GreenViking,
You can kill the process manually by right clicking in the task bar (next to the time and date) and opening the task manager.
[https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_firefox-hangs-when-you-quit-it This article] has some information about Firefox hanging when you try to close it.
Hope that helps!

I disconnected an email account from my iPhone 4- no longer receive the emails from that account on the phone BUT the address still appears on some outgoing emails? How can I stop that from happening?

I have not upgrade to iOS7. I've deleted an email account (gmail incase it makes a difference). The problem is that the ADDRESS still sometimes used despit the deletion. Now, one of the reasons I deleted it was that this address would "override" the address I was trying to actually send from even if I manually selected the other address. How do I get this completely disconnected from the phone without replacing the phone??

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Safari puts a copy of downloads onto my desktop even though i have the downloads folder specified as the save downloads to location in Safari preferences. How can I stop this from happening?

I dont' want to have to keep manually moving each download off of the desktop. The downloads folder is selected as the location where i would like downloads to go. They are downloaded there but an additional copy keeps showing up on my desktop. Help!

What are dmgs? I downloaded Microsoft Silverlight and the icon showed up on my desktop. I tried moving it to trash but it wanted to delete the whole program instead of just a shortcut. I opened the general tab in Finder's preferences and the only options that were selected to show up on desktop were External Drives and Cds, Dvds, and Ipods. THanks so much!

"FF is already running, but is not responding. To open a new window, you must first close existing FF, or restart your system. So have to use Int Exp Would like to talk about this, but always get the results that support is closed

I prefer using Firefox, and do all the time. However, this used to happen occasionally, then go away. Now it is happening all the time.
If I try to enter aol email, I receive the message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing FF process, or restart your system.
And I can find no way to close it when that happens.
Would really like to have this solved. Do not believe it is a computer or internet problem - just had my computer repaired because of a faulty disc drive. It is a three year old Dell, with Windows XP

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs
* http://kb.mozillazine.org/Profile_in_use
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

When I save a PDF from Illustrator the art board is cropped or has moved. How can i stop this from h

When I save a PDF from Illustrator the art board is cropped or has moved. How can i stop this from happening?

What is your operating system?
Can you open that PDF with a text editor and check that the first four characters are '%PDF'.

When I click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system" and I've tried to shut down and restart my computer but it keeps

when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)

Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

When not on Firefox and go to do it, why am I constantly getting: "Firefox is already running but not responding. To open a new window you must close the existing Firefox process, or restart your computer." Moreover, HOW CAN I STOP IT FROM HAPPENNING???

Similar Messages

Maybe you are looking for