When trying to copy something into InDesign it crashes and gives error faulting MSVCR90.dll ?

Question

I am IT support person for one of our clients and they are complaining about InDesign crashing every time they try to copy text from Ms Office or Open Office. I checked the event logs I found the following error is thrown many times:
Faulting application name: InDesign.exe, version: 7.0.4.553, time stamp: 0x4d890440
Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time stamp: 0x4ca2ef57
Exception code: 0xc0000005
Fault offset: 0x0003b36a
Faulting process id: 0x9a8
Faulting application start time: 0x01cd36dcfcee3866
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll
Report Id: 482cfdbe-a2d0-11e1-8bdb-bcaec5e1a2cd
Would appreciate any help you could provide.

Answer 1

Tangent:
I would recommend this Wiki entry: http://en.wikipedia.org/wiki/WinDbg
Begin with the first link in the list at the bottom.
OK, Mike, you've got me. Why would you recommend a Wikipedia entry only to say that someone should start with the first link at the bottom? Why not link directly to whatever it is you want to link to?
I'm also kind of confused...are you recommending How to install Windbg and get your first memory dump, blogs.msdn.com/b/johan/archive/2007/01/11/how-to-install-windbg-and-get-your-first-memory -dump.aspx?
If so, you have me puzzled. It's not wrong information, but we don't want a memory dump. We just want a stack trace. That's the 'kp' command, I believe. I don't have a nice fancy URL to recommnd, so maybe I shouldn't nitpick yours, but it doesn't look very helpful for the problem at hand.
p.s.: it also seems to recommend loading a bunch of extensions that are not helpful here. Like SOS. All that's needed is the core WinDBG.