When trying to download app my apple id shows as an old email address

I have set up my daughters itouch and she has the same apple id as us to be able to download apps. When I try to download apps or update existing ones the apple id comes up with an old email address we haven't used in ages??!!! I have turned the device off completely and tried to reset the apple id with our existing email address which the rest of us are using but nothing is changing even though in settings etc our the correct email is displayed for the apple ID, VVVV confusing!!! HELP!!

- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

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I have just inherited my husbands iPhone 4s but when i try to use updates it is showing me a old email address we had for iTunes store i do not remember the password and when i try to change password it goes to my new address with iTunes store

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When you say 'changed my email with the itunes store and have a new password' do you mean that you've changed the email address on that old account, or are you referring to a different account ?
If you've updated the old account then try logging out of the account on the phone by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in with the updated version.
If they are different accounts then all apps (and other content from the store) are tied to the account that downloaded them, so only that account will be able to download updates to them. For apps like Twitter and Facebook you could delete them from the phone and redownload them via your account so that they are linked to that instead.
If there are apps that have content in them, and you can't copy that content off (so that you can delete the app, buy/download it on your account, and copy the content back), then you will need the password to the old account to be able to update them. You should be able to get it reset via http://iforgot.apple.com

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Tks heaps for that, had a look at Store and ITunes sections, not overly helpful unless I am missing something.
My issue is that on my computer she would update her iPhone with Software updates via iTunes.
I have gone and deleted her backups that were still sitting on there.
If I want to update my Apps on my iPhone when due her Apple ID and password request will come up as an option to use that account if I knew the password and it's synced from my Computer even though she has been gone 7 months now. Is it a syncing issue or is her Apple ID stored in my iTunes backups somehow and keeps coming back? Do I need to de-authorize her account from my Computer?

TS3297 I keep getting a message when trying to download apps saying your purchase could not be completed contact apple store. What can I do to resolve this?

I keep getting a message when trying to download apps saying your purchase could not be completed contact apple store. What can I do to resolve this?

You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Reboot your iPad and then see if you can set the security questions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

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Tks heaps for that, had a look at Store and ITunes sections, not overly helpful unless I am missing something.
My issue is that on my computer she would update her iPhone with Software updates via iTunes.
I have gone and deleted her backups that were still sitting on there.
If I want to update my Apps on my iPhone when due her Apple ID and password request will come up as an option to use that account if I knew the password and it's synced from my Computer even though she has been gone 7 months now. Is it a syncing issue or is her Apple ID stored in my iTunes backups somehow and keeps coming back? Do I need to de-authorize her account from my Computer?

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Reboot your iPad and then see if you can set the security questions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID /

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

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Since you're using a 3rd party app, suggest contacting the app developer or looking at their support site for help.

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 Cheers, Tom

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When trying to download app my apple id shows as an old email address

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