When trying to install I get a screen asking for "settings wants to change computer" or some sun wording, have tried my Apple administrative password and my Adobe password - neither seems to work - what not?

Tryng to install Adobe photoshop elements 13 on my iMac, I am asked for a password to allow "settings" change my compute. have tried both my admin Mac password and my adobe password, no luck - any help?

Moving this discussion to the Downloading, Installing, Setting Up forum.
Maryb37893563 can you please post of a screen shot of the log in screen in question?

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My Ipod Video 30 GB isnt playing any songs any more, i can find them all but when i want to play one the player stops at 0:00, and i tried a reset and to formate it and so on but nohting seems to work, what can i do?

My IPod Video 30 GB isn't playing any songs any more, i can find them all but when I want to play one the player stops at 0:00, and I tried a reset and to formatted it and so on but nothing seems to work, what can i do?

Please helm me, has anyone got an idea?

HELP!!! I can't get into my macbookpro I unticked something in user account and today iv gone to boot up and I'm getting grey screen asking for name and password and. My normal ones don't work? How can I gain access again?

Yesterday I was in user account settings trying to delete an extra user account that had appeared and I unticked something and today iv gone to boot up and iv got the grey screen asking for name and password and my normal ones sent working how do I get in agin? Any help would be appreciated thanks sam

Boot into your Recovery partition by holding down the Command and R keys on startup. Under the Utilities menu, open Terminal. When in Terminal type:
resetpassword
A small app will open that will allow you to reset the password for a given user (hopefully you still have an admin home directory?). Type in your new password - twice - and then reboot and use your new password.
Clinton

HT204053 trying to get a free app on iphone. when i hit install a pop up window ask for verification and a security code which i do not know

trying to get afree app on iphone. I get a pop up saying verification required and ask for security number which I do not know. I am new iphone user need help please.

Have you tried entering your credit card security code (cvv code: http://www.cvvnumber.com)?

Suddenly my Firefox app changed. When I am on Facebook it CONSTANTLY asks if I want to change pages, even if I am just browsing a picture album. And I have trouble comments or moving among pages. The Link buttons appear to be inactive.

I get a grey box every time I click on anything in games or picture albums, or moving among applications, asking me if I want to change pages. I went to Tools/Options/and made sure I had the "warn me when sites want to redirect me" turned off, and "load pages automatically" checked. Also, the links for comment seem to be inactive. I click on links and nothing happens. It works fine on Explorer so I am thinking something about Firefox is wrong.

This issue can be caused by one of the gadgets on the Facebook page. You will have to check that out by removing some of them.This issue can be caused by one of the gadgets on the Facebook page. You will have to check that out by removing each of them until you find the culprit. If you added one or updated one recently than start with those.

I activated a gift card and have a credit of $16. when I go to buy a song it asks for the number on the card which I don't have anymore as I have already activated it. How can I use my credit without the card number.

I would like to know how to buy a song with a credit from a gift card that shows on my account, but when I go to buy a song they want the card number. I no longer have the card as I discarded it when the credit showed on my account.

Hi ...
If the total purchase price exceeds the balance of a redeemed card, then the difference is charged to a credit or debit card account.
You need to take into account the purchase price including any applicable taxes or fees > iTUNES STORE - TERMS AND CONDITIONS

Current version of Flash CC installed, but getting error message asking for a newer version?

With the latest download of Flash Professional CC, I'm trying to install the toolkit for CreateJS but getting the following error:
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I have installed all the current versions of Flash Professional CC, Adobe Extension Manager CC and the CC itself. Restarted the computer and installed all updates that it found. I have the most current versions of the applications, but I'm still getting the above error - what can I do?
Thanks for your help!

Flash Pro CC is version 13. It appears to need Flash CS6 to function. If you have CC then CS6 is a download in your cloud membership.

I am using IE 7 and when I click on download Firefox, a line comes across the bottom of the screen asking if I want to download Firefox from some other site, like one that ends with ...mirror.firefox. ac.za. Is this legitimate?

I am just concerned that it is taking me to an infected site.

Mozilla uses download mirrors around the globe for server load balancing and that is one of them: "TENET Mirror Network (za)"
* http://www.mozilla.org/mirrors.html

My ipad doesn't appear in iTunes. I have followed the Apple troubleshooting tips and step by step guide but it is still not there

My iPad doesn't appear in iTunes. I have followed the Apple troubleshooting guide, step by step. I have rebooted both devices, checked that I have a USB 2.0 and still it doesn't appear under devices. The iPad shows as a camera in iPhoto and downloads the photos but doesn't show as a device.

Do you have a PC? if so, go into the control panel, look for the add/remove programs. Look for one named something like 'apple mobile device support'. remove it and restart your computer. then plug your device in and see if the driver installs.

At first I was using my father's icloud account in my iPad and now I use mine. I still have the games that I have been playing for over a year like that itself but when I clicked the upgrade button they r asking for my father's iCloud pass.how 2 upda

i am using an iPad mini and I had been using my father's iCloud account to purchase apps in app store and now I changed the iCloud account to mine. But the apps still remain purchased in my father's account and not in mine. Now I have to update my apps to use them(I have been using it for over a year) when I click update button they r asking for the passcode of my father's account. So I can't update it. And I also need to update it. What can I do! How can I purchase the same game with the same progress in my iCloud account.

Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game.

Installed update, acrobat 9 keeps asking for key

Purchased Adobe Acrobat 9 standard as an upgrade from Acrobat 6 in 2009. Has worked perfectly since then...until now. An update was downloaded and installed. Now it keeps asking for the key from Acrobat 6, which I no longer have. How do I fix this?
Thank you,
Adam

Hi Adamlinn1369,
Please, contact the customer service: http://helpx.adobe.com/contact.html
Regards,
Ajlan Huda.

I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.

I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.
I have tried to uninstall all Abode Acrobat installations but one file remains and refuses to be uninstalled. It gives me this error : Error applying Transforms . Verify that specified paths are valid. It was installed on Sept 18 2014. I have downloaded a Transform update but it tells I do not have a Adobe Acrobat product installed.

Hi all,
Sylonious, did you manage to sort this problem out? I have been experiencing similar problems. I think my problem was because I had many different versions of JDKs. I have done a complete re-install. I would be really grateful to you (and anyone else) for help with this problem.
I have re-installed JSDK1.4.2_03, set the "path" variable to "C:\JSDK1.4.2_03".
When I compile using "javac" I get an error saying "javac" is not recognised.
When I compile using "C:\j2sdk1.4.2_03\bin\javac Freq.java" no error is thrown.
Every time I try to run a java file, I always get the NoClassDefFound error. When run with the -verbose option, files are loaded from C:\Program Files\Java\j2re1.4.2_03\bin - is this correct?
I have removed all previous references to java in the registry editor.
Please help !
Regards,
Vipul

Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.

== Issue
==
Firefox is having problems with certain web sites
== Description
==
Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.
== URL of affected sites
==
http://
== Troubleshooting information
==
Firefox Version
3.6.3
Extensions
Name
Version
Enabled
ID
Skype extension for Firefox 2.2.0.70 false
Java Console 6.0.01 false
Java Console 6.0.02 true
== Firefox version
==
3.6.3
== Operating system
==
Windows 7
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Office Plugin for Netscape Navigator
*Download and Print Plug-in DLL
*Default Plug-in
*Shockwave Flash 10.0 r45
*Adobe PDF Plug-In For Firefox and Netscape

Hi.
Does this only open on that specific site?
In any case, you may want to:
- instruct Firefox to handle PDF files in a specific way by going into Tools > Options > Applications and selecting the option you want for the PDF files
- reinstall Adobe Reader and its Firefox plugin
- install another reader instead of Adobe Reader. I recommend Foxit Reader ( http://www.foxitsoftware.com/pdf/reader/ ), since it's free, VERY light, VERY fast, safe and also has a Firefox plugin (make sure you don't have both Adobe Reader plugin and Foxit Reader plugin enabled/installed at the same time in Firefox)

I was using firefox 5.0.1 & it was crashing frequently.I removed the installation & tried to reinstall.I getting a window asking for adminstrator password.Even after entering password,firefox was not getting installed

I was using firefox 5.0.1 & it was crashing frequently.I removed the installation & tried to reinstall.I getting a window asking for adminstrator password.Even after entering password,firefox was not getting installed

Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
First: Try a clean install, (you have had a none standard version installed previously) that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
* this recent post [/questions/940399#answer-377134]
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Second: try a New Profile
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* this will be an additional profile, it is still worth backing up any existing or currently working profile on a regular basis
**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
** always use an empty folder when creating a new profile
** never delete or rename profiles, just disable or remove shortcuts
** after creating a new test profile open it and check for any addons or plugins that may be have been included by default

I am getting a error IO when trying to upload multiple images within wordpress using the flash uploader. I do not get the error when uploading using explorer. The error only appears if I try uploading using firefox....any ideas?

I am getting a error IO when trying to upload multiple images within wordpress using the flash uploader. I do not get the error when uploading using explorer. The error only appears if I try uploading using firefox....any ideas?

Logged the call with SAP who directed me to 'Define settings for attachments' in IMG and setting the 'Deactivate Java Applet' & 'Deactivate Attachment versioning' checkboxes - problem solved.

When trying to install I get a screen asking for "settings wants to change computer" or some sun wording, have tried my Apple administrative password and my Adobe password - neither seems to work - what not?

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